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Entry Level Tech Support Jobs in Albuquerque, NM

Creation

Engineering Tech 1, Process

Albuquerque, NM · On-site

This entry-level position is crucial for those starting their career in electronics engineering ... Responsibilities include support of process development, basic troubleshooting, adherence to ...

New

FTI Consulting

2027 Intern - Technology

Albuquerque, NM · On-site

$14.50 - $19.50/hr

The internship program at FTI Consulting serves as a key pathway to entry-level consultant ... Washington, DC How You'll Grow We are committed to investing and supporting you in your ...

FTI Consulting

2027 Intern - Technology

Albuquerque, NM

$14.50 - $19.50/hr

The internship program at FTI Consulting serves as a key pathway to entry-level consultant ... Washington, DC How You'll Grow We are committed to investing and supporting you in your ...

Intel

NMSI Module Engineer- Entry Level

Albuquerque, NM · On-site

$89K - $125K/yr

Supports technology transfer to global sites through training, audits, installation support, and qualification reviews to ensure process consistency and matching across locations. Develops and ...

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All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Albuquerque, NM

Entry Level Tech Support information

See Albuquerque, NM salary details

$26.2K

$42.1K

$64K

How much do entry level tech support jobs pay per year?

As of Sep 4, 2026, the average yearly pay for entry level tech support in Albuquerque, NM is $42,146.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $45,600.00 per year, depending on experience, location, and employer.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through personal projects or volunteering can improve your chances; strong communication skills and a willingness to learn are also important.

What are popular job titles related to Entry Level Tech Support jobs in Albuquerque, NM?

For Entry Level Tech Support jobs in Albuquerque, NM, the most frequently searched job titles are:

What job categories do people searching Entry Level Tech Support jobs in Albuquerque, NM look for?

The top searched job categories for Entry Level Tech Support jobs in Albuquerque, NM are:

Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Albuquerque, NM as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,146 per year, or $20.3 per hour.

Engineering Tech 1, Process

Creation Technologies LP

Albuquerque, NM • On-site

Full-time

Posted 4 days ago

Creation Technologies rating

7.4

Company rating: 7.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

100th of 161 rated electronics manufacturers

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Engineering Tech 1 (IL) is a foundational role at Creation Technologies, focused on executing basic engineering design tasks, aiding in prototype assembly, and performing routine technical work. This entry-level position is crucial for those starting their career in electronics engineering manufacturing, providing an opportunity to apply theoretical knowledge in a practical setting while learning industry standards and practices. Responsibilities include support of process development, basic troubleshooting, adherence to quality standards, and effective collaboration with team members. This role supports technical activities under the guidance of the Engineering team.
It's a role that combines hands-on experience with professional growth, offering insights into manufacturing process development and a pathway for future advancement in the field.
• Executes Basic level process engineering tasks and activities under the direction of Process
Engineering team.
• Assists in the programming of assigned equipment and support PCBA & box-build production.
• Contributes to continuous improvement initiatives for process optimization, cost reduction, and
yield enhancements.
• Analyzes data to identify and resolve systemic process and performance issues.
• Oversee timeliness of preventative maintenance of manufacturing equipment.
• Working knowledge of some aspects of the PCBA process, in their specialization area, including but not limited to:
  • a. All SMT Equipment, materials, and processes.
  • b. Auto insertion, solder flow processes and cleaning processes.
  • c. Automated labelling, marking, conformal coating and manual/auto assembly.

• Assists with the implementation of new process technologies and equipment, ensuring seamless
integration into production.
• Participates in the validation of process changes, documenting outcomes and adjusting procedures
as necessary.
• Collaborates with the process engineering team to develop and refine manufacturing processes,
identify process bottlenecks and implement effective lean solutions for enhanced efficiency and
process performance.
• Resolve rudimentary equipment debug escalations from maintenance.
• Ability to read wiring diagrams, pneumatic diagrams and engineering instructions for assembling
electronics units.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Creation Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you require any accommodations to complete the application process or need the job posting in an alternative format, please email Accessibility@creationtech.com. You will be connected with our Talent Acquisition team.
If you are contacted regarding the position, please inform our Talent Acquisition team of any accommodations you may need during the recruiting process. All information related to accommodation requests will be handled confidentially.
Canada: Title for the position will be in accordance with applicable national and local laws.

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