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Entry Level Support Jobs in Wichita, KS (NOW HIRING)

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Entry Level Support information

See Wichita, KS salary details

$10

$16

$23

How much do entry level support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level support in Wichita, KS is $16.63, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.27 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Wichita, KS? The most popular types of Support jobs in Wichita, KS are:
What cities near Wichita, KS are hiring for Entry Level Support jobs? Cities near Wichita, KS with the most Entry Level Support job openings:
Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Wichita, KS as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 21% Part Time, and 7% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $34,595 per year, or $16.6 per hour.

Truck Driver Entry Level CDL-A

Smartlogisticsgroup

Wichita, KS • On-site

Other

Re-posted 20 days ago

Job description

Smartlogisticsgroup is seeking entry-level Truck Driver (CDL-A) for over-the-road (OTR) operations across the Lower 48 states. This opportunity is intended for candidates holding a valid CDL Class A (CDL-A) who are beginning their careers as professional commercial drivers.

  • Compensation: 55+ cents per mile (CPM)
  • Home time: Home every two weeks
  • Area of operation: Lower 48 states (OTR)
  • Equipment: Brand new tractors and trailers
  • Benefits: Full benefits eligibility after 30 days


Minimum qualifications (CDL Class A):

  • Valid CDL Class A (CDL-A) license authorized for operation of commercial motor vehicles in the United States.
  • Professional attitude, strong safety focus, and willingness to work OTR schedules.

Smartlogisticsgroup provides competitive pay, modern equipment, and full benefits after 30 days to support entry-level Truck Drivers with CDL credentials as they develop their careers.