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Entry Level Support Jobs in Minneapolis, MN (NOW HIRING)

Nexera

Entry Level Remote Sales Role

Minneapolis, MN · Remote

$1.5K - $5.3K/wk

We provide full training and licensing support. Why recent grads choose this over a traditional job Typical entry-level job $42K-$55K Fixed salary. 2-3% annual raise. Income ceiling from day one.

Tesoro Group

Account Manager

Minneapolis, MN · Remote

Ability to effectively communicate with client leaders of all levels. (C-Level down to entry-level support roles) * Ability to work independently and manage personal and team member time, keeping ...

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Entry Level Support information

See Minneapolis, MN salary details

$12

$19

$27

How much do entry level support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entry level support in Minneapolis, MN is $19.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.35 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Minneapolis, MN?

The most popular types of Support jobs in Minneapolis, MN are:

What cities near Minneapolis, MN are hiring for Entry Level Support jobs?

Cities near Minneapolis, MN with the most Entry Level Support job openings:

Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Minneapolis, MN as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $40,365 per year, or $19.4 per hour.

Health Services Representative EntryLevel

Katapult Network

Minneapolis, MN • On-site

$44K - $54K/yr

Other

Re-posted 29 days ago

Job description

Bachelor's Degree Required to Apply

Katapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. We focus on helping recent college graduates, with no experience, get access to full-time, entry-level opportunities with some of the Nation's top employers. Our clients include ground-breaking start-up companies and well-established billion-dollar organizations who want to find their next generation of talent.

The Job:

We are recruiting for an entry-level Health Services Representative. This role will coordinate information, services, and projects between departments. The position will also be responsible for supporting managers and clients in day-to-day activities. Recent college graduates and entry-level professionals are encouraged to apply!

What You Will Be Doing As A Health Services Representative :

  • Maintain rapport with customers, managers, and employees by arranging continuing contacts, researching and developing new services and methods, setting priorities, resolving problems
  • Act as liaison between associates and consultants to assist with all enrollment and benefit questions
  • Review enrollment systems and provide basic analysis for monthly reporting
  • Maintain suggestion system by directing and controlling administrative technical aspects in accordance with management directives
  • Accurately enroll associates into benefit plans in benefits administration/payroll and vendor systems
  • Maintain all benefit enrollments and complete audits for proper invoicing by insurance carriers
  • Maintain continuity of work operations by documenting and communicating needed actions to management, discovering irregularities, and determining continuing needs
  • Complete administrative projects by identifying and implementing new technology and resources, redesigning systems, recommending re-deployment of designated resources
  • Provide support to Benefits and Workers' Compensation/Safety teams
  • Answer general enrollment questions for benefit-eligible associates as well as coordinate the enrollment process for status changes

Our Ideal Health Services Representative Candidate Has:

  • Communication: express ideas clearly in both written and verbal correspondence, listen effectively, and share information appropriately with persons inside and outside the organization
  • Organizing and planning: develop specific goals and benchmarks to prioritize, organize and accomplish your work in a timely manner
  • Problem-solving: creatively develop new solutions to challenges or questions without being afraid to take strategic risks
  • Social facility: comfortable meeting new people and building networks with people at all levels in an organization as well as interfacing with the public
  • Flexibility: possess a high tolerance for ambiguity and the ability to change tasks or focus with short notice and frequency

Requirements To Be A Health Services Representative

  • Bachelor's degree

Katapult Network is an equal-opportunity employer and celebrates diversity in all of its forms. People of all identities and backgrounds are encouraged to apply.

We're social! Follow us on:

Instagram: @katapultnetwork

Facebook: https://www.facebook.com/KatapultNetwork/

LinkedIn: https://www.linkedin.com/compa...

Other job titles that we would consider: Administrative Assistant, Executive Assistant, Operations Assistant, Office Admin, Admin Assistant, Office Manager, Office Assistant, Corporate Assistant, Operations Manager, Receptionist, Front Desk Receptionist, General Office Assistant, Office Administrative Assistant, Receptionist/Office Assistant, Customer Service/Office Assistant, HR Assistant, Human Resources Assistant, Scheduling Assistant, Corporate Administrative Assistant, Secretary, Office Support, Office Support Assistant

Apply