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Entry Level Support Jobs in Lancaster, PA (NOW HIRING)

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Entry Level Support information

See Lancaster, PA salary details

$11

$18

$25

How much do entry level support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for entry level support in Lancaster, PA is $18.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.86 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Lancaster, PA?

The most popular types of Support jobs in Lancaster, PA are:

What cities near Lancaster, PA are hiring for Entry Level Support jobs?

Cities near Lancaster, PA with the most Entry Level Support job openings:

Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Lancaster, PA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,582 per year, or $18.1 per hour.

Entry Level Sales Support Coordinator

Coast of Maine Organic Products

Quarryville, PA • On-site

$16.25 - $22/hr

Full-time

Posted 23 days ago

Job description

About Us At Coast of Maine, we're driven by a simple but powerful belief, that better products, better practices, and better people make for a better world. Everything we do is rooted in five core values that guide how we work, what we make, and who we are:
  • Beloved Products - We produce and sell unique, consistently high-quality, superior-performing, earth-friendly soils and fertilizers that our customers trust and love.
  • Sustainable Sourcing - We utilize sustainable practices from farm and sea to develop unique, premium recipes that respect the planet we depend on.
  • Welcoming Environment - We create an open, inclusive, and safe culture that fosters teamwork and mutual success for everyone on our team.
  • Solutions Oriented - We are curious and strive for continuous improvement, safety, innovation, and efficacy in everything we do.
  • Relationship Driven - We effectively communicate and connect with our partners, customers, and consumers to build lasting, meaningful relationships.

These aren't just words on a wall - they're the standard we hold ourselves to every day, and they're what we look for in every person who joins our team.
About the Role We're looking for a motivated and detail-oriented Sales Support Coordinator to join our growing team. This role sits at the heart of our sales and marketing operations; keeping things organized, moving, and running smoothly so our sales team can do what they do best. You'll wear a lot of hats, work across departments, and make a real impact on the day-to-day success of the business.
If you're someone who thrives in a fast-paced environment, loves solving problems before anyone notices them, and takes pride in being the person the team relies on, this role is for you.
What You'll Do
  • Manage tradeshow inventory, logistics, and materials.
  • Assist with scheduling meetings, customer follow-ups, and sales activities
  • Manages vendors, orders and manages inventory for products, samples and print materials that support the sales team efforts
  • Prepare onboarding materials for new hires
  • Maintain digital retail tools on Coast of Maine, Master Nursery and Frey websites
  • Prepare and maintain sales reports, presentations, proposals, and customer documentation
  • Design and create product renders for all sales materials
  • Research market areas to identify and develop new lead opportunities
  • Support sales with sell-in material development and sales deck development
  • Lead or support various projects that drive sales team success throughout the year
  • Travel occasionally to customers, sales managers, or trade shows as needed
  • Assist with special projects and process improvement initiatives
  • Order branded merchandise for sales team and broader Coast of Maine needs
  • Perform other duties as assigned

What You Bring We're looking for someone who not only has the skills for the job but shares the values that define our culture:
  • Beloved Products - You take pride in the quality of your work and represent our brands with enthusiasm and care
  • Sustainable Sourcing - You appreciate and respect the mission behind what we make and why it matters
  • Welcoming Environment - You show up as a collaborative, inclusive teammate who makes the people around you better
  • Solutions Oriented - You're curious, proactive, and always looking for a better way to get things done
  • Relationship Driven - You communicate with clarity and warmth, and you build trust naturally with the people you work with

Requirements
  • Bachelor's degree in Agriculture (Ag Business, Ag Econ, Ag communications), Business, Marketing, Communications, or a related field preferred
  • 2+ years of experience in administrative support, sales support, customer service, or marketing preferred
  • Strong organizational and time management skills with sharp attention to detail
  • Excellent written and verbal communication abilities
  • Design skills
  • Proficiency with Microsoft Office Suite
  • Ability to juggle multiple priorities with a calm, solutions-oriented mindset
  • Strong interpersonal skills and a collaborative, team-first attitude
  • Comfortable working both independently and as part of a close-knit team

Why Coast of Maine We're a company that genuinely cares; about our products, our planet, our customers, our consumers and our people. You'll join a team that values curiosity, continuous improvement, and showing up for each other. This is a place where your contributions are noticed, your growth is supported, and the work you do every day connects to something bigger.

Apply