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Entry Level Support Jobs in Bolingbrook, IL (NOW HIRING)

ProSource

Entry Level IT Support Technician

Chicago, IL · On-site

$50K - $70K/yr

As an Entry-Level IT Support Technician, you will play a crucial role in ensuring the smooth operation of our company's technological infrastructure. You will work closely with our team to provide ...

Pediatrics On Demand

Entry Level Admin

Oak Lawn, IL · On-site

$17.25 - $23.50/hr

Entry-Level Administrative Assistant We are looking for a motivated and detail-oriented Entry-Level Administrative Assistant to support our operations team. This role is ideal for someone eager to ...

Pediatrics On Demand Inc

Entry Level Admin

Oak Lawn, IL · On-site

$17.25 - $23.50/hr

About the Role We are looking for a motivated and detail-oriented Entry-Level Administrative Assistant to support our operations team. This role is ideal for someone eager to learn, grow within the ...

Pediatrics On Demand Inc

Entry Level Admin

Oak Lawn, IL · On-site

$17.25 - $23.50/hr

About the Role We are looking for a motivated and detail-oriented Entry-Level Administrative Assistant to support our operations team. This role is ideal for someone eager to learn, grow within the ...

CFS

Entry Level Staff Accountant

Des Plaines, IL · On-site

This Staff Accountant role is perfect for an entry level finance or accounting college graduate who ... support and construction draws * Data entry of invoices into their system * The Staff Accountant ...

Work with Elevation

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Sales Representative - Entry Level

Des Plaines, IL · On-site

$50K - $80K/yr

Currently, we are hiring an Entry Level Sales Representative to join the team. This person will get ... support. * Advancement Opportunities - we are growing with our clients and we are looking for ...

New

Work with Elevation

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Sales Representative - Entry Level

Des Plaines, IL · On-site

$50K - $80K/yr

Currently, we are hiring an Entry Level Sales Representative to join the team. This person will get ... support. * Advancement Opportunities - we are growing with our clients and we are looking for ...

New

TOGA Technology

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Entry Level Technical Support Analyst

Naperville, IL · On-site

$16 - $18/hr

Position Summary TOGA Technology is looking for a Technical Support Analyst to support our retail SMB clients As a Technical Support Analyst, you will provide support to retail customers and business ...

ULINE

Entry Level Finance Opportunities

Glenview, IL

Partner within finance and with stakeholders to achieve business goals and support customers. Entry Level Finance Teams: * Accounts Payable * Accounts Receivable * Cash Applications * Tax Position ...

HR Manager

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Entry Level Administrative Assistant

Itasca, IL · On-site

$45K - $52K/yr

Entry-Level Administrative Assistant - Itasca, IL $45,000 - $52,000/Annually - plus full benefits We are a large, well-established logistics and distribution organization supporting nationally ...

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Entry Level Support information

See Bolingbrook, IL salary details

$11

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$25

How much do entry level support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entry level support in Bolingbrook, IL is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.19 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Bolingbrook, IL?

The most popular types of Support jobs in Bolingbrook, IL are:

What cities near Bolingbrook, IL are hiring for Entry Level Support jobs?

Cities near Bolingbrook, IL with the most Entry Level Support job openings:

Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Bolingbrook, IL as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, and 7% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $38,240 per year, or $18.4 per hour.

Desktop Support Specialist - Entry Level

SDI Presence

Chicago, IL

$21.15 - $24.04/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Company
SDI Presence LLC is a leading IT services firm that leverages its strong team presence to advance clients toward a secure digital enterprise. With a 30-year corporate resume, SDI delivers multi and hybrid cloud infrastructure managed services, consulting and advisory solutions, work and asset management solutions, and application modernization and managed services. SDI serves major airports, utilities, commercial real estate portfolios, and government agencies across the U.S. Visit us at www.sdipresence.com and connect with us on XandLINKEDIN.

Summary
The Entry Level Desktop Support Specialist is responsible for ensuring workstations and peripherals are set up with the correct software and configurations. The position will require hands-on experience with imaging, deploying machines, and troubleshooting. It is important that this person is organized and should have the ability to work both independently and as a team member. Actual computer work can vary from troubleshooting (hardware/software), rebuilds, new builds, and helping with level one network issues.
This position will report to the Senior Desktop Lead.

SDI Presence Offers:
An hourly range: $21.15 - $24.04/hour
Base salary may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonuses or commissions.
Medical, Dental, Vision, company-provided Life Insurance, Short and long-term disability. Matched Retirement Savings, Wellness Program, Paid time off and much more!

Responsibilities

Provide first line technical support for the customers for both software and hardware problems
Ability to install and connect workstations and peripherals
Assist in deploying workstations throughout the airport (when needed)
Troubleshoot any issues that may come up related to deploying new workstations
Learn custom software for workstation deployment and troubleshooting
Perform daily monitoring, administration and operational functions of the environment
Day to day monitoring of custom software, collecting and preparing statistical data for analysis on system performance and availability (monitoring of system logs, software statistics)
Documentation of Procedures for system environment (ensure that all documentation is accurate and up to date)
Document issue resolution using the helpdesk ticketing system
Submit Request for Change forms when needed.
Maintain excellent communication with all end users and other members of the technology department
Assist other team members in executing various project tasks
Work with hardware break/fix vendor as needed
Execute other assigned tasks as delegated by the Customer, Senior Desktop Team Lead
Stay updated through professional training using internal and external resources toward certification.


Requirements
6+ months of experience setting up and disconnecting workstations or an interest in pursuing a career within IT
Understanding of various application installation and configuration
Strong documentation and communication skills
Ability to multitask
Able to pass a standard background check
Ability to work various shift schedules, including overnight, weekends, and holiday coverage, based on business needs.
Analytical thinking with ability to detect and resolve issues quickly
Attention to detail, ensures accurate information and documentation
Great verbal and written communication skills
Has the ability to work on site at both Chicago's International Airports (O'Hare and Midway)
Ability to work various shift schedules, including overnight, weekend, and holiday coverage, based on business needs.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Opportunity Employer Statement
SDI Presence is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. SDI Presence makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Staffing Firms
SDI Presence does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between SDI Presence and the recruitment agency or party requesting payment of a fee.

Employment Type: Full-Time

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