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Entry Level Support Jobs in Atlanta, GA (NOW HIRING)

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Entry Level Support information

See Atlanta, GA salary details

$11

$17

$25

How much do entry level support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for entry level support in Atlanta, GA is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $19.66 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Atlanta, GA?

The most popular types of Support jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Entry Level Support jobs?

Cities near Atlanta, GA with the most Entry Level Support job openings:

Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,188 per year, or $17.9 per hour.

Behavior Support Aide (Entry-Level)

Sanzie HealthCare Services Inc

Riverdale, GA • On-site

$14 - $15/hr

Part-time

Re-posted 10 days ago

Job description

SANZIE HEALTHCARE SERVICES
IMMEDIATE OPENING
for Behavior Support Aide
Behavior Support Aide (BSA) for a 22-year-old female with Autism
Position Overview: Implement evidence-based behavior-analytic interventions while assisting her with daily living skills, schoolwork, and community engagement. You'll split your time between structured ABA sessions and hands-on caregiving. The ideal candidate should have experience with autism, demonstrate patience, and possess the skills necessary to support the individual's functional independence.
Hours
  • Monday through Friday: AM & PM schedules available
  • Weekends: Weekend rotation available flexible for community outings

Salary Range
$14.00-15.00 per hour BOE (waiver-funded)
Total Hours
10- 20 hours per week
Duties & Responsibilities
  • Provide 1:1 support for Lindsay's daily activities and outings
  • Assist the RBT with implementing behavior strategies
  • Encourage safe, structured social or recreational activities
  • Help maintain the Activity Box (puzzles, art, games)
  • Teach and assist with cooking, cleaning, and laundry.
  • Accurately record daily progress according to the service plan and IEP.
  • Encourage and support the client's growth and development at home and in the community.

Requirements:
  • Coursework or experience in psychology, education, or ABA support
  • Enthusiasm for working with neurodiverse adults
  • Reliable, caring, and tech-savvy
  • Strong communication and de-escalation skills
  • Reliable transportation and a smartphone for check-ins

Qualifications
  • Must be at least 18 years old.
  • Ability to read and write in English.
  • A valid Georgia driver's license and auto insurance are required.
  • CPR & First Aid Certification from the American Heart Association or Red Cross.
  • Current TB test.
  • CPI Certification

How to Apply:
  • Send a brief note about your relevant experience to employment@sanziehealthcareservices.com
  • Subject line: "Support Aide Application- Waiver Funded"

Additional Remarks
Flexibility and adaptability are crucial.
Reliability and punctuality are essential qualities for this role.
Background is required and random drug testing.

Apply