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Order Entry / Customer Service Representative

Sedona Staffing Services

0 Positions

ID: 58187952

Posted On 07/30/2026

Job Overview

Remote Customer Service Representative / Order Entry Specialist

Location: Remote (On Site training and occasional meetings in Dubuque, IA)

Schedule: Monday–Friday | 8:00 AM – 4:30 PM CST

We are seeking a Remote Customer Service Representative / Order Entry Specialist to join a local Dubuque manufacturer. This position is ideal for someone who enjoys working with customers, accurately processing orders, and supporting daily business operations in a fast-paced environment. The right fit candidate will come with previous customer support and preferably AS400 experience.

Key Responsibilities

• Accurately enter and process customer orders.

• Review orders for completeness and accuracy.

• Respond to customer inquiries via email regarding:

• Order status

• Product pricing

• Shipping rates

• Delivery information

• Warranty questions

• Provide friendly, professional customer support by email and phone after training.

• Maintain accurate customer records and documentation.

• Work collaboratively with internal departments to ensure timely order fulfillment.

Qualifications

• Previous customer service, administrative, data entry, inside sales support, or order processing experience preferred.

• Excellent verbal and written communication skills.

• Strong attention to detail and organizational skills.

• Ability to prioritize multiple tasks in a fast-paced environment.

• Proficiency with Microsoft Outlook, Excel, and Word.

• Mechanical aptitude is a plus but not required.

• Experience with AS400 or other ERP systems is a plus.

• Reliable, professional, and self-motivated while working remotely.

Apply Today!

If you enjoy helping customers, have strong computer and communication skills, and are looking for a dependable remote opportunity, we'd love to hear from you. Apply today!

Please send a copy of your professional resume to:

[email protected]

Or text: 563-663-9119

Keywords: Customer Service Representative, Customer Support Representative, Order Entry Specialist, Data Entry, Administrative Assistant, Customer Support, Order Processing, Remote Customer Service, Office Support, ERP, AS400, Microsoft Office.

Primary Contact

345401

Sedona Staffing

Human Resources,

563-556-3040

Phone

Phone

Phone

Fax

[email protected]

Email

True

True

True

Job Details

Categories

Customer Service

Labor

Mechanic

Sales/Service

Shipping/Warehousing

Skilled Labor Trades

Location

Dubuque, IA

Job Type

Employee

Full/Part

Pay/Salary

0.00

Company ID

352

Job REQ #

58187952

# Positions

0

Start Date

20260730

End Date

20260913

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Sedona Staffing Services

About the Company

Sedona Staffing Services is a Certified Woman Owned, global staffing, recruiting, and executive search firm. We locate qualified professionals, who excel in their careers, and provide customized staffing solutions for our client companies. Nationally, we're part of NPAworldwide, a global recruiting network, whose reach allows Sedona to recruit skilled candidates for highly technical, medical, executive, or hard-to-fill positions.

In summary, Sedona specializes in finding the right fit for both job seekers and businesses.

Our customized staffing solutions help businesses reduce costs and risk, increase efficiency, and provide flexibility.

Job seekers benefit from our free services and vast employer connections that aid in their job search and placement.