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Entry Level Shopify Chat Support Jobs in Illinois

Goldbelt

Customer Service Representative III

Chicago, IL · On-site

$21.64 - $30.29/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The General Services Administration (GSA) is seeking call center services to support the GSA Office ... Provide operational guidance to entry-level representatives Qualifications Necessary Skills and ...

Goldbelt, Inc.

Customer Service Representative III

Chicago, IL · On-site

$21.64 - $30.29/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The General Services Administration (GSA) is seeking call center services to support the GSA Office ... Provide operational guidance to entry-level representatives Qualifications Necessary Skills and ...

European Wax Center

Assistant Center Manager

Naperville, IL · On-site

$30 - $39/hr

  • Medical

  • Retirement

  • PTO

Join us as an Assistant Center Manager and play vital role in supporting the center's daily ... Video Interview - Let's chat! * Experience Our Services - Visit the center and get waxed like a ...

American

Resident Librarian

Campus, IL

$55K - $70K/yr

Funding will be provided to support professional engagement at the national level. Through the ... The purpose of the resident program is to bring entry-level librarians into the profession, to ...

YCHARTS INC

Customer Success Associate I

Chicago, IL · Hybrid

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This is an entry level position that puts you on the frontlines of support - allowing you to dive ... chat, and phone. * Troubleshoot product, data, or technical issues, escalating to management or ...

New

YCharts

Customer Success Associate I

Chicago, IL · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This is an entry level position that puts you on the frontlines of support - allowing you to dive ... chat, and phone. * Troubleshoot product, data, or technical issues, escalating to management or ...

New

YCharts Inc

Customer Success Associate I

Chicago, IL · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This is an entry level position that puts you on the frontlines of support - allowing you to dive ... chat, and phone. * Troubleshoot product, data, or technical issues, escalating to management or ...

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Showing results 21-40

All JobsShopify Chat Support JobsEntry Level Shopify Chat Support JobsEntry Level Shopify Chat Support Jobs in Illinois

Entry Level Shopify Chat Support information

What is the difference between Entry Level Shopify Chat Support vs Customer Service Representative?

AspectEntry Level Shopify Chat SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with Shopify platformHigh school diploma or equivalent; customer service experience
Work EnvironmentOnline, remote, e-commerce focusedOffice or remote, various industries
Industry UsagePrimarily in e-commerce and online retailBroad, across multiple sectors
Common Search IntentCustomer support for Shopify storesGeneral customer service roles

Entry Level Shopify Chat Support focuses on assisting online shoppers via chat for Shopify stores, requiring familiarity with e-commerce platforms. Customer Service Representatives handle a wider range of customer inquiries across industries. While both roles involve communication skills, Shopify Chat Support is specialized for e-commerce, making it ideal for those interested in online retail support roles.

What are the most commonly searched types of Shopify Chat Support jobs in Illinois?

The most popular types of Shopify Chat Support jobs in Illinois are:

What are popular job titles related to Entry Level Shopify Chat Support jobs in Illinois?

For Entry Level Shopify Chat Support jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Entry Level Shopify Chat Support jobs in Illinois look for?

The top searched job categories for Entry Level Shopify Chat Support jobs in Illinois are:

What cities in Illinois are hiring for Entry Level Shopify Chat Support jobs?

Cities in Illinois with the most Entry Level Shopify Chat Support job openings:

Entry Level Shopify Chat Support jobs near you
Infographic showing various Entry Level Shopify Chat Support job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Customer Service Representative

The Republic of Tea

Nashville, IL

$18/hr

Full-time

Re-posted 5 days ago

Job description

The Republic of Tea is a progressive and socially conscious business recognized as a leading purveyor of nearly 400 all-natural premium teas, herbs and gifts. We enrich people's lives through great-tasting teas, education and innovation while championing a "Sip by Sip Rather Than Gulp by Gulp" lifestyle. In keeping with our whimsical identity as an independent Republic, we refer to our employees as Ministers, sales representatives as Ambassadors, consumers as Citizens and our retail partners as Embassies. As a family-owned company, we are dedicated to sharing our prosperity through meaningful philanthropic partnerships and creating opportunities for learning and growth within our TEAm. Join us and become part of a collaborative, purpose-driven culture-where you can grow your career, expand your network, and help lead the tea revolution.

POSITION SUMMARY:

The Customer Service Representative is a non-exempt, entry-level role responsible for delivering exceptional service to The Republic of Tea Citizens (customers) across multiple communication channels, including phone, email, chat, and online portals. This position supports order processing, responds to routine customer inquiries, and assists with basic account maintenance while ensuring accuracy, professionalism, and adherence to established service standards in a fast-paced environment.


ESSENTIAL RESPONSIBILITIES:

  • Respond to incoming customer inquiries via phone, email, chat, fax, and online portals.
  • Accurately enter and process customer orders across all ordering channels.
  • Assist with managing customer accounts and maintaining accurate customer data within internal systems.
  • Resolve routine customer questions and concerns using established guidelines and procedures.
  • Escalate complex or non-routine issues to senior team members or supervisors as appropriate.
  • Provide back-up coverage for the customer service switchboard as needed.
  • Meet or exceed established daily productivity, quality, and service level goals.
  • Perform other duties as assigned.

BASIC QUALIFICATIONS:

  • High School diploma or equivalent.
  • Minimum of one (1) year of customer service experience.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Office applications, including Outlook.
  • Basic understanding of ERP systems and order fulfillment processes, or the ability to learn quickly.

PREFERRED QUALIFICATIONS:

  • Experience in a call center or customer contact environment.
  • Prior experience with order entry or consumer goods organizations.
  • Familiarity with multi-channel customer service platforms.


COMPETENCIES

  • Customer Focus: Demonstrates a genuine commitment to providing outstanding service by actively listening, responding with empathy, and ensuring customer needs are met.
  • Communication: Communicates clearly, professionally, and effectively in both written and verbal formats; adapts messaging based on audience and situation.
  • Attention to Detail: Maintains a high level of accuracy when processing orders, entering data, and handling customer information.
  • Teamwork: Contributes positively to the TEAm environment by collaborating with colleagues, supporting shared goals, and valuing diverse perspectives.
  • Time Management: Effectively prioritizes tasks to meet productivity targets and customer response time expectations.
  • Adaptability: Remains flexible and effective during periods of high volume or changing priorities.

PHYSICAL DEMANDS

  • Ability to sit or stand for extended periods while working at a computer workstation.
  • Frequent use of computer, phone, and other office equipment.
  • Ability to occasionally lift up to 25 pounds.


The Republic of Tea is an Equal Opportunity Employer


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