... from entry level Current Environment/Tools- CA Service Desk Potential Challenges- It can be challenging to work with a lot of different personalities and ultimately hold them to complying with ...
... from entry level Current Environment/Tools- CA Service Desk Potential Challenges- It can be challenging to work with a lot of different personalities and ultimately hold them to complying with ...
Parking Lot Cart Collector
$14 - $17/hr
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Parking Lot Cart Collector
$14 - $17/hr
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Courtesy Clerk
Rochester Hills, MI · On-site
$11.50 - $15.50/hr
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Courtesy Clerk
Rochester Hills, MI · On-site
$11.50 - $15.50/hr
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Parking Lot Cart Collector
Plymouth, MI · On-site
$14.25 - $17.25/hr
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Parking Lot Cart Collector
Plymouth, MI · On-site
$14.25 - $17.25/hr
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Cart Collector
Allen Park, MI · On-site
$17.25 - $22.75/hr
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Cart Collector
Allen Park, MI · On-site
$17.25 - $22.75/hr
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Parking Lot Attendant
Commerce, MI · On-site
$13.50 - $16.25/hr
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Parking Lot Attendant
Commerce, MI · On-site
$13.50 - $16.25/hr
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Utility Clerk
Southgate, MI · On-site
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Utility Clerk
Southgate, MI · On-site
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Parking Lot Cart Collector
Plymouth, MI · On-site
$14.25 - $17.25/hr
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Parking Lot Cart Collector
Plymouth, MI · On-site
$14.25 - $17.25/hr
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Cart Pusher
Rochester Hills, MI · On-site
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Cart Pusher
Rochester Hills, MI · On-site
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Parking Lot Cart Collector
Belleville, MI · On-site
$14 - $17/hr
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Parking Lot Cart Collector
Belleville, MI · On-site
$14 - $17/hr
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Parking Lot Attendant
Commerce, MI · On-site
$13.50 - $16.25/hr
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Parking Lot Attendant
Commerce, MI · On-site
$13.50 - $16.25/hr
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Parking Lot Attendant
Ann Arbor, MI · On-site
$14.75 - $17.50/hr
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Parking Lot Attendant
Ann Arbor, MI · On-site
$14.75 - $17.50/hr
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Parking Lot Cart Collector
Belleville, MI · On-site
$14 - $17/hr
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Parking Lot Cart Collector
Belleville, MI · On-site
$14 - $17/hr
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Parking Lot Cart Collector
Belleville, MI · On-site
$14 - $17/hr
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Parking Lot Cart Collector
Belleville, MI · On-site
$14 - $17/hr
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Parking Lot Cart Collector
Belleville, MI · On-site
$14 - $17/hr
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Parking Lot Cart Collector
Belleville, MI · On-site
$14 - $17/hr
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Parking Lot Attendant Cart Pusher
Lincoln Park, MI · On-site
$13.75 - $16.50/hr
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
New
Parking Lot Attendant Cart Pusher
Lincoln Park, MI · On-site
$13.75 - $16.50/hr
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
New
Cart Pusher
Rochester Hills, MI · On-site
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Cart Pusher
Rochester Hills, MI · On-site
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Parking Lot Cart Collector
$14 - $17/hr
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Parking Lot Cart Collector
$14 - $17/hr
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Parking Lot Cart Collector
$14.25 - $17.25/hr
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Parking Lot Cart Collector
$14.25 - $17.25/hr
As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...
Entry Level MSP Technician (Help Desk)
Troy, MI · On-site
$40K - $57K/yr
Entry-Level MSP Technician Are you an aspiring IT professional with a passion for technology and a desire to learn and grow in the fast-paced world of Managed Services? We're seeking an Entry-Level ...
Entry Level MSP Technician (Help Desk)
Troy, MI · On-site
$40K - $57K/yr
Entry-Level MSP Technician Are you an aspiring IT professional with a passion for technology and a desire to learn and grow in the fast-paced world of Managed Services? We're seeking an Entry-Level ...
Entry Level Service Desk information
See Detroit, MI salary details
$8.57 - $11.21
6% of jobs
$11.21 - $13.85
9% of jobs
$14.64 is the 25th percentile. Wages below this are outliers.
$13.85 - $16.48
31% of jobs
The median wage is $16.87 / hr.
$16.48 - $19.12
25% of jobs
$20.84 is the 75th percentile. Wages above this are outliers.
$19.12 - $21.76
5% of jobs
$21.76 - $24.40
9% of jobs
$24.40 - $27.04
5% of jobs
$27.04 - $29.68
4% of jobs
$29.68 - $32.32
1% of jobs
$32.32 - $34.96
1% of jobs
$34.96 - $37.60
2% of jobs
$8
$20
$37
How much do entry level service desk jobs pay per hour?
As of Sep 3, 2026, the average hourly pay for entry level service desk in Detroit, MI is $20.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $23.56 per hour, depending on experience, location, and employer.
What is an entry level service desk?
Entry level service desk jobs are positions where individuals provide basic technical support and assistance to users, typically within an organization. These roles often include answering help desk tickets, troubleshooting hardware and software issues, and escalating more complex problems to higher-level IT staff. They are ideal for those beginning their careers in IT, as they offer hands-on experience with common technical issues and customer service. Entry level service desk professionals are also responsible for maintaining records of user requests and solutions, contributing to a smooth workflow in IT support.
What are the key skills and qualifications needed to thrive as an entry level service desk professional?
To thrive as an Entry Level Service Desk professional, you need foundational IT knowledge, problem-solving abilities, and typically a high school diploma or associate degree in a related field. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and basic troubleshooting techniques is essential. Strong communication, patience, and customer service orientation help you effectively resolve user issues and collaborate with team members. These skills ensure efficient support, minimize downtime, and enhance user satisfaction across the organization.
What are some common challenges faced by entry level service desk professionals, and how can they be managed effectively?
Entry Level Service Desk professionals often encounter challenges such as handling a high volume of support tickets, managing diverse technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's helpful to develop strong organizational skills, prioritize tasks based on urgency, and continually enhance your technical knowledge through training and hands-on experience. Building good rapport with team members and leveraging internal knowledge bases can also make troubleshooting and escalation processes more efficient.
What is the difference between Entry Level Service Desk vs Help Desk Technician?
| Aspect | Entry Level Service Desk | Help Desk Technician |
|---|---|---|
| Certifications | Basic IT certifications (e.g., CompTIA A+) | Often similar, may include vendor-specific certs |
| Work Environment | Help desk or IT support teams, fast-paced | Support centers, corporate IT departments |
| Responsibilities | Initial troubleshooting, ticket logging, user support | Issue resolution, remote support, hardware/software troubleshooting |
| Common Usage | Entry-level role for IT support | Similar entry-level support position |
Both roles involve providing technical support and troubleshooting for users, often requiring similar certifications and working in support centers or IT departments. The main difference is in terminology; 'Help Desk Technician' is often used interchangeably with 'Entry Level Service Desk,' with slight variations depending on the organization.
Can you get an entry level service desk job with no experience?
Entry level service desk positions often do not require prior experience, but candidates typically need strong communication skills, basic computer knowledge, and sometimes relevant certifications like CompTIA A+. Employers may provide on-the-job training to develop technical skills and familiarity with ticketing systems and remote support tools.
What are the most commonly searched types of Service Desk jobs in Detroit, MI?
The most popular types of Service Desk jobs in Detroit, MI are:
Contractor
Re-posted 27 days ago
Job description
Company Description
OpTech is an award-winning talent management firm providing Information Technology, Engineering and Healthcare talent and services to Fortune 500 and Government clients. We offer our employees outstanding career opportunities supporting innovative companies with cutting-edge technology. OpTech's awards include the distinguished Elite Category Award for best Recruitment, Selection and Orientation practices, the prestigious National 101 Best and Brightest Companies to Work For and the coveted Crain's Cool Places to Work in Michigan. OpTech creatively combines training, mentoring, bonuses and rewards to motivate and retain the highest caliber talent. OpTech offers Opportunity...see how a fast-paced career with one of the leading technology firms can benefit you!
Job Description
Requirements- This is a non-technical, analytical role, this resource will coordinate audits. They have change policies in place and this resource would need to be abided by. Changes are normal, standard and emergency (ISO terminology). Records need to tie to projects, duration, descriptions, workflows are followed, Notes- They're looking for change management or good personality from entry level
Qualifications
Requirements- This is a non-technical, analytical role, this resource will coordinate audits. They have change policies in place and this resource would need to be abided by. Changes are normal, standard and emergency (ISO terminology). Records need to tie to projects, duration, descriptions, workflows are followed,
Soft Skills- Analytical, good follow up, professional communication, professionally persistent, thick skinned
Additional Information
Notes- They're looking for change management or good personality from entry level Current Environment/Tools- CA Service Desk
Potential Challenges- It can be challenging to work with a lot of different personalities and ultimately hold them to complying with guidelines
Team- 6
Exciting Items About Role/Team- team is stretched across entire organization, they're looked at to ensure policies and standards are met, there's a strong knowledge base, it's a good group of people that can work on a lot of different things, it's a close knit team that's very respected in the organization