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Entry Level Service Delivery Manager Jobs in Arkansas

Datavant

Service Delivery Supervisor, Field

Conway, AR · On-site

The role focuses on front line People management and training, as well as ensuring processes are ... The Service Delivery Supervisor will be responsible for maintaining workflow and productivity of ...

Optus Inc

Service Delivery Coordinator

Jonesboro, AR · On-site

$18 - $23.50/hr

Other duties or tasks assigned by management REQUIREMENTS: * College degree preferred, High school degree or equivalent required * Experience with Microsoft Word, Excel and Outlook required

Walmart

Manager, Service Excellence - Operations

Goshen, AR · On-site

$60K - $110K/yr

The (USA) Manager, Service Excellence leads initiatives to enhance service delivery and stakeholder satisfaction by applying strategic business insights and continuous improvement methodologies. This ...

Walmart

Manager, Service Excellence - Operations

Lowell, AR · On-site

$60K - $110K/yr

The (USA) Manager, Service Excellence leads initiatives to enhance service delivery and stakeholder satisfaction by applying strategic business insights and continuous improvement methodologies. This ...

Walmart

Manager, Service Excellence - Operations

Elkins, AR · On-site

$60K - $110K/yr

The (USA) Manager, Service Excellence leads initiatives to enhance service delivery and stakeholder satisfaction by applying strategic business insights and continuous improvement methodologies. This ...

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Entry Level Service Delivery Manager information

What is the difference between Entry Level Service Delivery Manager vs Customer Support Specialist?

AspectEntry Level Service Delivery ManagerCustomer Support Specialist
CredentialsBasic management or service-related certifications, relevant experienceCustomer service training, communication skills
Work EnvironmentOversees service delivery teams, manages client relationshipsAssists customers directly, handles inquiries and issues
Industry UsageCommon in IT, telecom, and service industriesWidespread across retail, tech, and service sectors

The Entry Level Service Delivery Manager focuses on coordinating service teams and ensuring client satisfaction, often requiring some management certifications. In contrast, a Customer Support Specialist primarily interacts directly with customers to resolve issues. While both roles are customer-focused, the manager role involves oversight and strategic planning, whereas the specialist role emphasizes direct support and communication.

What are the most commonly searched types of Service Delivery Manager jobs in Arkansas?

The most popular types of Service Delivery Manager jobs in Arkansas are:

What are popular job titles related to Entry Level Service Delivery Manager jobs in Arkansas?

For Entry Level Service Delivery Manager jobs in Arkansas, the most frequently searched job titles are:

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The top searched job categories for Entry Level Service Delivery Manager jobs in Arkansas are:

Entry Level Service Delivery Manager jobs near you
Infographic showing various Entry Level Service Delivery Manager job openings in Arkansas as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution.

Service Delivery Supervisor, Field

Little Rock, AR

Datavant
Software Development • 51 - 200 employees

7.1

Company rating: 7.1 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

149th of 225 rated it services

People enjoy working here

Good employer

Recommended by parents

Learn more about Datavantexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

The Service Delivery Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on front line People management and training, as well as ensuring processes are completed in compliance with established guidelines. This role may also assist leadership with planning, developing, and implementing departmental or regional projects. This role provides support to the Service Delivery Manager. The Service Delivery  Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as handling escalated situations and driving a positive work environment. The Service Delivery Supervisor will also assist in the new hire process, meeting with clients, and developing staff at multiple sites.

  • Full Time Schedule:  Monday - Friday 8am - 430 pm 
  • Location: This role will traveling across multiple location - Pine Bluff, Little Rock, Conway, Fort Smith, Arkansas 
  • Lead and Manage team processing medical records along with by taking calls from patients, insurance companies, and attorneys to provide medical records status
  • Documenting information on multiple platforms using two computer monitors.
  • Preferred 2years of leadership, Medical Records, Customer Service and Release of Information experience
  • Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan with matching contributions & Tuition Reimbursement   
  • You will:
  • Have a passion to lead, train and motivate a growing and excited Team.
  • Communicate and collaborate with leadership on issues, opportunities, or challenges.
  • Lead Audit Team which receives requests from Payors
  • Review data and provide client and leadership solutions
  • Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
  • Manage the Request coming in from the Risk Management Team of the client
  • Be the leader of client locations and plan for fluctuating needs.
  • Oversee the escalation calls from our centralized call centers
  • Participates in project teams and committees to advance operational Strategies and initiatives
  • Coordinates with location/client management on complex issues while building a strong relationship

What you will bring to the table: 

  • A true leadership philosophy in which the goal of the leader is to serve
  • Ability to support clients and your Team working both on-site and remotely.
  • 1-2 years of Health Information related experience
  • Well-versed with HIPAA standards.
  • A knack for presenting to leadership, clients, and your Team via Video or in person.
  • Solution provider and forward thinking
  • Detail and quality oriented as it relates to accurate and compliant information for medical records.
  • Power BI, MS Office

Bonus points if:

  • EMR experience with EPIC, or Cerner.
  • Previous production/metric-based work experience
  • Team building and experience elevating individuals' careers.

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