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Entry Level Routing Analyst Jobs in Missouri (NOW HIRING)

Train and master entry level system administrative tasks * Identify critical issues and engage key ... Prior work in a technical call center or ticket routing setting * 2 years or more of work ...

Train and master entry level system administrative tasks * Identify critical issues and engage key ... Prior work in a technical call center or ticket routing setting * 2 years or more of work ...

Career pathing opportunities for both entry level, and experienced individuals * Opportunity to be ... Manage deliveries to the routing schedule published by the transportation department; troubleshoot ...

Career pathing opportunities for both entry level, and experienced individuals * Opportunity to be ... Manage deliveries to the routing schedule published by the transportation department; troubleshoot ...

Career pathing opportunities for both entry level, and experienced individuals * Opportunity to be ... Manage deliveries to the routing schedule published by the transportation department; troubleshoot ...

Career pathing opportunities for both entry level, and experienced individuals * Opportunity to be ... Manage deliveries to the routing schedule published by the transportation department; troubleshoot ...

Career pathing opportunities for both entry level, and experienced individuals * Opportunity to be ... Manage deliveries to the routing schedule published by the transportation department; troubleshoot ...

Career pathing opportunities for both entry level, and experienced individuals * Opportunity to be ... Manage deliveries to the routing schedule published by the transportation department; troubleshoot ...

Entry Level Routing Analyst information

What jobs pay 2000 a day?

Entry Level Routing Analysts typically do not earn $2000 a day; such high daily pay is usually associated with highly specialized or senior roles in finance, consulting, or executive positions. Most entry-level jobs in logistics or routing focus on standard salaries or hourly wages, with higher pay levels requiring extensive experience or advanced skills.

Why is Gen Z struggling to find jobs?

Gen Z job seekers often face challenges such as limited work experience, high competition, and evolving skill requirements like digital literacy. Entry level roles, including routing analyst positions, typically require relevant skills, certifications, or internships, which can be difficult for new entrants to secure without prior experience.

What does a routing analyst do?

A routing analyst is responsible for planning and optimizing the movement of goods or data through networks or transportation systems. They analyze routing data, use software tools, and coordinate with logistics or IT teams to improve efficiency and reduce costs. Strong analytical skills and knowledge of routing software are essential for this role.

What job makes $10,000 a month without a degree?

An Entry Level Routing Analyst typically does not earn $10,000 a month; such high salaries are uncommon without extensive experience or specialized skills. Roles in logistics, supply chain management, or sales with strong performance and certifications can reach high earnings, but usually require experience or advanced training. Most entry-level positions pay significantly less, and high salaries often involve seniority or specialized expertise.
What are popular job titles related to Entry Level Routing Analyst jobs in Missouri? For Entry Level Routing Analyst jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Entry Level Routing Analyst jobs in Missouri look for? The top searched job categories for Entry Level Routing Analyst jobs in Missouri are:
What cities in Missouri are hiring for Entry Level Routing Analyst jobs? Cities in Missouri with the most Entry Level Routing Analyst job openings:
EOC Support Analyst

EOC Support Analyst

Tierpoint

Saint Louis, MO • On-site

$23/hr

Full-time

This job post has expired today. Applications are no longer accepted.


TierPoint rating

6.7

Company rating: 6.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

138th of 204 rated it services


Job description

Overview
The EOC Support Analyst requires basic systems administrative skills and capabilities as well as a strong customer service background. This position is responsible for receiving incoming calls and alerts regarding services for both internal and external customers. Calls, e-mails, or monitored events may require the creation and escalation of a thoroughly documented ticket. The analyst is also responsible for identifying critical issues and engaging key resources while gathering information needed to effectively escalate problems in a fast-paced environment. Analysts in this position will be working in a fast paced, and sometimes high-pressure, environment and as a part of a team which is staffed on a continual 24/7/365 basis.
The shift will be as follows:
  • Wednesday - Saturday, 8:00pm-6:30am

Please note that TierPoint EOC operates on a 24-hour, 7-day-a-week schedule. To ensure adequate coverage, your work hours and scheduled days may be modified at management's discretion.
Responsibilities
  • Provides quality internal and external customer service surrounding the Company values.
  • Utilizes tools to identify and remediate/escalate incidents quickly.
  • Perform basic diagnosis and troubleshooting of technical events.
  • Train and master entry level system administrative tasks
  • Identify critical issues and engage key resources in a timely manner.
  • Gather and document information from multiple sources to determine path of escalation.
  • Thoroughly document all actions utilizing company tools including ticketing system
  • Maintain professionalism in all communications via phone, chat, and email.
  • Ability to follow written process documentation consistently.
  • Continually assist in evaluation and improvement of internal processes and procedure
  • Maintain a presentable appearance.
  • Participate in Incident Management Duties
  • Monitor critical systems to ensure they are running correctly.
  • Other duties as assigned.

Qualifications
  • Must possess strong customer service attitude and interpersonal skills.
  • Exudes serious professionalism in all facets of their work.
  • Ability to multi-task in order to meet primary goals as well as other duties as assigned.
  • Availability to work shifts as assigned including holidays or weekends.
  • Must be comfortable working on the phone with clients and peers.
  • Must be reliable and punctual - critical that this position is covered at all scheduled times.
  • Must be available to work all shifts if coverage gaps arise.
  • Proven ability to work effectively and cooperatively with others as well as independently.
  • Demonstrated flexibility, organization, and self-motivation.
  • Willingness to learn new processes or procedures and grow technical skill set.
  • Maintain professional communications with clients at all times.
  • Hands-on Personal Computer experience
  • Must be able to type 50 WPM, with accuracy.
  • Adequate professional experience and knowledge to perform Job Responsibilities
  • Excellent verbal, written, and interpersonal skills.
  • Ability to prioritize and organize effectively.
  • Ability to work on multiple projects simultaneously.
  • Ability to work both independently and with others.
  • Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines.
  • Proficiency in using MS Office Suite and Windows-based computer applications.

Preferred Experience
  • Prior work in a technical call center or ticket routing setting
  • 2 years or more of work experience in a customer service role
  • Prior technical experience or education in the Information Technology industry

Working Conditions
  • Office environment

Pay Transparency
TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It's important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements.
Pay Rate: $23.00
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