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Entry Level Retail Customer Service Representative Jobs in Columbia, SC

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Entry Level Retail Customer Service Representative information

See Columbia, SC salary details

$9

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How much do entry level retail customer service representative jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for entry level retail customer service representative in Columbia, SC is $15.93, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $17.79 per hour, depending on experience, location, and employer.

What does an entry level retail customer service representative do?

An Entry Level Retail Customer Service Representative assists customers in a retail setting by answering questions, helping with product selections, processing transactions, and resolving any issues or complaints. They are often the first point of contact for shoppers and play a key role in ensuring a positive customer experience. Other duties may include restocking shelves, maintaining store cleanliness, and supporting other team members as needed.

What are the key skills and qualifications needed to thrive as an entry level retail customer service representative?

To thrive as an Entry Level Retail Customer Service Representative, you generally need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is typically required. Excellent communication, patience, and a positive attitude help employees build strong relationships with customers and resolve issues effectively. These skills and qualities are essential for delivering great customer experiences, driving sales, and maintaining efficient store operations.

What are some common challenges faced by entry level retail customer service representatives and how can they be overcome?

Entry Level Retail Customer Service Representatives often encounter challenges such as handling difficult customers, managing high foot traffic during peak hours, and quickly learning product information. To overcome these challenges, it's important to remain patient, practice active listening, and seek guidance from more experienced team members. Many retailers provide training and mentorship to help new employees build confidence and improve their problem-solving skills, ensuring a supportive environment for growth.

What is the difference between Entry Level Retail Customer Service Representative vs Retail Sales Associate?

AspectEntry Level Retail Customer Service RepresentativeRetail Sales Associate
Primary RoleAssist customers, handle inquiries, resolve issuesSell products, promote sales, assist customers
Required SkillsCommunication, problem-solving, customer serviceCommunication, sales techniques, product knowledge
Work EnvironmentCustomer service counters, call centers, retail storesRetail floors, sales counters, stores
Common CertificationsNone required, but customer service experience helpfulNone required, sales experience advantageous

Both roles are entry-level positions in retail, focusing on customer interaction. The Customer Service Representative emphasizes resolving customer issues and providing support, while the Retail Sales Associate concentrates on selling products and increasing sales. Skills overlap include communication and customer service, but the main difference lies in their primary responsibilities within the retail environment.

What's the easiest entry level retail customer service representative job to get?

Entry level retail customer service representative jobs are generally accessible to applicants with minimal experience, often requiring a high school diploma or equivalent. These positions typically involve basic communication skills, familiarity with point-of-sale systems, and a friendly attitude, making them easier to secure for new job seekers. Employers often prioritize availability and a positive attitude over extensive experience for these roles.

What are popular job titles related to Entry Level Retail Customer Service Representative jobs in Columbia, SC?

For Entry Level Retail Customer Service Representative jobs in Columbia, SC, the most frequently searched job titles are:

What job categories do people searching Entry Level Retail Customer Service Representative jobs in Columbia, SC look for?

The top searched job categories for Entry Level Retail Customer Service Representative jobs in Columbia, SC are:

Entry Level Retail Customer Service Representative jobs near you
Infographic showing various Entry Level Retail Customer Service Representative job openings in Columbia, SC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $33,127 per year, or $15.9 per hour.

Customer Service Representative

Americash Loans, LLC

Columbia, SC • On-site

$16.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

AmeriCash Loans Columbia, SC Full-Time
Start your career in financial services (no experience required)
AmeriCash Loans is hiring an entry-level Customer Service Representative to be the first friendly face our customers see when they walk through our doors. If you're outgoing, detail-oriented, and looking for a role where hard work is actually rewarded, we want to meet you.
About AmeriCash Loans
AmeriCash Loans is a consumer lending company serving customers across Wisconsin, Missouri, and South Carolina. We help everyday people get access to the credit they need, with a focus on fast, respectful, in-person service. As we grow, we're looking for people who want to grow with us.
About the Role
As a Customer Service Representative, you'll work directly with customers in our branch, processing loan applications from start to finish. You'll be the person who makes a sometimes-stressful process feel simple and human, walking customers through the process, answering questions, and making sure every visit is a good one. This is a hands-on, people-facing role with real room to advance.
What You'll Do
  • Greet customers and guide them through the loan application process in person
  • Collect, review, and process required documentation accurately
  • Explain loan terms and answer customer questions clearly and honestly
  • Handle cash transactions and maintain accurate records
  • Maintain customer files and follow all compliance procedures
  • Build relationships that keep customers coming back

What We're Looking For
Required:
  • High school diploma or equivalent
  • Strong communication and people skills
  • Comfort with basic computer use and data entry
  • Ability to accurately handle cash and financial transactions
  • Reliable, punctual, and detail-oriented

Preferred (not required):
  • Prior customer service, retail, or cash-handling experience
  • Bilingual (Spanish/English) a plus

Pay & Benefits
  • $16.75/hour, plus a monthly performance bonus opportunity
  • Merit increases based on performance-this isn't a role where you top out on day one
  • Promote-from-within culture- many of our leaders started in this exact role
  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Company-paid life insurance
  • Generous PTO that starts building on your first day

Apply