3

Entry Level Remote Pet Insurance Claims Jobs in Wisconsin

This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Receives claims, confirms ... Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and ...

$70K - $91K/yr

Job Title Commercial Senior Auto Claims Adjuster- Remote Requisition Number R7890 Commercial Senior ... Our mission is to reinvent commercial insurance in the mobility space to offer our partners ...

$58K - $75K/yr

Job Title Commercial Senior Auto Claims Adjuster- Remote Requisition Number R7890 Commercial Senior ... Our mission is to reinvent commercial insurance in the mobility space to offer our partners ...

$65K - $85K/yr

Job Title Commercial Senior Auto Claims Adjuster- Remote Requisition Number R7890 Commercial Senior ... Our mission is to reinvent commercial insurance in the mobility space to offer our partners ...

$20 - $27/hr

Great American Insurance Group's member companies are subsidiaries of American Financial Group. We ... This is a remote, work-from-home position for candidates located within the Mountain or Central ...

Epic Denials Management Operator

Milwaukee, WI · Remote

$17.75 - $23.75/hr

... Claims Submission, A/R Follow-up, Denials Management, Payment Posting, and Credits and Refunds, for health care provider client. This is a primarily remote role supporting enterprise Epic support ...

next page

Showing results 1-20

Entry Level Remote Pet Insurance Claims information

What is an entry level remote pet insurance claims job?

Entry level remote pet insurance claims jobs involve reviewing and processing insurance claims filed by pet owners for their animals' medical treatments and procedures. Employees in these roles typically assess documentation, verify coverage, and determine the validity of claims, all while working from home. These positions often require attention to detail, good communication skills, and some familiarity with insurance or veterinary terminology, although extensive prior experience is not usually necessary. Training is often provided by the employer to help new hires understand company systems and policies.

What are the key skills and qualifications needed to thrive as an entry level remote pet insurance claims specialist?

To thrive as an Entry Level Remote Pet Insurance Claims Specialist, you need attention to detail, basic knowledge of insurance processes, and at least a high school diploma or equivalent. Familiarity with claims management software, Microsoft Office, and secure document handling systems is typically required. Strong communication, time management, and customer service skills help you resolve claims efficiently and empathetically. These abilities are crucial for ensuring accurate claims processing, customer satisfaction, and maintaining trust in the insurance provider.

What are some common challenges faced in an entry level remote pet insurance claims role, and how can new hires effectively overcome them?

One common challenge in this role is accurately interpreting veterinary documentation and invoices, which can vary greatly and sometimes be difficult to read. New hires may also find it challenging to balance efficient claims processing with thorough attention to detail, especially while adapting to remote communication and workflow tools. To overcome these challenges, it's helpful to proactively seek clarification from supervisors, participate in training sessions, and use available resources such as internal guidelines and knowledge bases. Developing strong communication skills and staying organized will also help in handling multiple claims efficiently and accurately.

What is the difference between Entry Level Remote Pet Insurance Claims vs Entry Level Remote Customer Service Representative?

AspectEntry Level Remote Pet Insurance ClaimsEntry Level Remote Customer Service Representative
Required CredentialsHigh school diploma; basic insurance knowledge helpfulHigh school diploma; strong communication skills
Work EnvironmentRemote, insurance claims processingRemote, customer support interactions
Employer & Industry UsageInsurance companies, pet health industryVarious industries, customer service sectors
Common Search & ComparisonClaims processing, insurance claimsCustomer support, client communication

Both roles are entry-level remote positions requiring strong communication skills. The main difference lies in their focus: Pet Insurance Claims roles involve processing insurance claims related to pets, while Customer Service Representatives handle general customer inquiries across industries. Understanding these distinctions helps job seekers target their applications effectively.

What are popular job titles related to Entry Level Remote Pet Insurance Claims jobs in Wisconsin?

For Entry Level Remote Pet Insurance Claims jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Pet Insurance Claims jobs in Wisconsin look for?

The top searched job categories for Entry Level Remote Pet Insurance Claims jobs in Wisconsin are:

What cities in Wisconsin are hiring for Entry Level Remote Pet Insurance Claims jobs?

Cities in Wisconsin with the most Entry Level Remote Pet Insurance Claims job openings:

Infographic showing various Entry Level Remote Pet Insurance Claims job openings in Wisconsin as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 100% Remote job distribution.

Disability Insurance (DI) Claims Analyst - Remote.

Northwestern Mutual Life Insurance Company

Franklin, WI • On-site, Remote

Full-time

PTO

Posted 4 days ago


Northwestern Mutual rating

8.0

Company rating: 8.0 out of 10

Based on 74 frontline employees who took The Breakroom Quiz

164th of 308 rated insurance


Job description

Disability Insurance (DI) Claims Analyst
Important Information
  • The recruitment process is expected to take approximately 6 to 8 weeks.
  • This position is scheduled to begin on October 19, 2026.
  • To support successful onboarding, full attendance during remote classroom training is required. PTO will be restricted during this period.

About the Opportunity
Join our Disability Insurance (DI) Claims team as an analyst in a dynamic, client-centered environment. You'll apply critical thinking, empathy, clear communication, and cross-team collaboration to evaluate eligibility, calculate benefits, and guide clients through the claims journey. Through structured training and on-the-job mentoring, you'll learn end-to-end claim management across initial and ongoing phases, build expertise in medical and financial reviews, and deliver timely, high-quality outcomes for clients, field partners, and the enterprise.
Learn More
Northwestern Mutual's Individual Disability Income Insurance products help clients protect one of their most important assets: their ability to earn an income. Learn more about these products and their impacts by visiting: https://www.northwesternmutual.com/disability-insurance/
What to Expect
Classroom Training
Training begins on October 19, 2026, and typically lasts 3 to 4 months. During this period, you will participate in:
  • Virtual instructor-led training
  • Practical exercises and case studies
  • Guided application of claim concepts
  • Foundational claims and policy education
  • Structured coaching and performance feedback

Ongoing Development
As claims are assigned, you will be paired with an experienced mentor who will provide coaching, support, and guidance. Even after formal classroom training concludes, mentorship continues to help strengthen your:
  • Claims decision-making abilities
  • Technical expertise
  • Written communication skills
  • Client interaction skills
  • Overall claim management effectiveness

Success in this role develops over time through continuous learning, feedback, collaboration, and practical experience.
What Success Looks Like
Successful DI Claims Analysts are naturally curious, detail-oriented, and comfortable working through complex situations. They bring structure to ambiguity, exercise sound judgment, and balance analytical rigor with compassion.
The strongest performers:
  • Ask thoughtful questions and seek to understand the complete claim picture
  • Analyze information critically and objectively
  • Communicate clearly and professionally
  • Demonstrate empathy during sensitive conversations
  • Manage competing priorities effectively
  • Take ownership of their development and results
  • Focus on delivering outstanding client experiences

This role is ideal for individuals who enjoy solving problems, learning continuously, and making meaningful contributions through both technical expertise and human connection.
Key Responsibilities
Claim Evaluation & Decision Making
  • Develop knowledge of Northwestern Mutual's claim philosophy, contracts, policy provisions, and claim management practices.
  • Review medical, occupational, and financial information to assess claim eligibility and identify additional information needed.
  • Apply policy language, analytical thinking, and sound judgment to determine eligibility, benefit calculations, and appropriate claim outcomes.

Client & Stakeholder Communication
  • Conduct meaningful conversations with claimants, representatives, employers, field partners, and internal stakeholders.
  • Explain complex claim-related information clearly, professionally, and empathetically.
  • Handle sensitive situations with discretion, patience, and respect.

Documentation & Written Communication
  • Maintain detailed and accurate claim documentation throughout the claim lifecycle.
  • Document key activities, decisions, calculations, and communications.
  • Draft professional correspondence, including requests, updates, decisions, and other claim-related communications.

Caseload Management
  • Manage an evolving caseload across multiple claim stages.
  • Prioritize work effectively while meeting service standards and deadlines.
  • Adhere to operational procedures, regulatory requirements, and quality expectations.

Collaboration & Problem Solving
  • Partner with medical, financial, legal, technical, leadership, and field resources to evaluate claims and support informed decisions.
  • Navigate ambiguity and complex situations while maintaining professionalism and accountability.
  • Contribute to team success through collaboration and knowledge sharing.

Continuous Learning
  • Actively seek feedback and coaching.
  • Build technical expertise and claim management skills over time.
  • Demonstrate a growth mindset and commitment to professional development.

Qualifications
Required Skills & Experience
  • Bachelor's degree is preferred, or an equivalent combination of education and professional experience.
  • Prior disability insurance claims experience is a plus but not required.
  • Strong analytical, critical thinking, and problem-solving capabilities.
  • Ability to organize information, assess risk, and make sound decisions.
  • Excellent written and verbal communication skills.
  • Strong customer service orientation and ability to navigate sensitive conversations with professionalism and empathy.
  • Ability to handle confidential information with discretion.
  • Strong organizational and prioritization skills with the ability to manage multiple responsibilities simultaneously.
  • Self-motivated and able to work effectively in a production-driven environment.
  • Comfortable making independent decisions while knowing when to seek guidance.
  • Adaptable, resilient, and committed to continuous learning and improvement.
  • Proficiency with Microsoft Office and a variety of business technology platforms, including document management systems, communication tools, and virtual collaboration solutions.

Why This Role Matters
As a DI Claims Analyst, you'll help clients navigate important life events while developing expertise in insurance, analysis, communication, and decision-making. Through structured training, ongoing mentorship, and meaningful work, you'll build a rewarding career focused on delivering exceptional outcomes for clients, field partners, and Northwestern Mutual.
This is more than a claims role. It's an opportunity to combine analytical thinking with empathy to make a real difference in people's lives.
Compensation Range:
Pay Range - Start:
$60,880.00
Pay Range - End:
$91,320.00
Geographic Specific Pay Structure:
Structure 110:
Structure 115:
We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!
Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

What Northwestern Mutual employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Northwestern Mutual logo

About Northwestern Mutual

Sourced by ZipRecruiter

Northwestern Mutual has been helping families and businesses achieve financial security for over 160 years through a distinctive planning approach that integrates risk management with wealth accumulation, preservation, and distribution. With more than $290 billion in assets, $30 billion in revenues and more than $1.9 trillion worth of life insurance protection in force, Northwestern Mutual delivers financial security to more than 4.6 million clients. People are the power behind Northwestern Mutual, and diversity makes us better. We are committed to reflecting and serving the marketplace. We do so by attracting and improving the engagement of those who bring their outstanding perspectives, ideas, and beliefs.

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

Milwaukee, WI, US