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Entry Level Remote Helpdesk Jobs in Austin, TX (NOW HIRING)

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Remote Insurance Agent

Austin, TX · Remote

$80K - $120K/yr

The Camesi Agency is a rapidly growing, fully remote brokerage focused on helping families protect ... Prior sales, leadership, or customer service experience is beneficial but not required; entry-level ...

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Showing results 21-40

Entry Level Remote Helpdesk information

See Austin, TX salary details

$12

$22

$33

How much do entry level remote helpdesk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level remote helpdesk in Austin, TX is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $25.72 per hour, depending on experience, location, and employer.

What is an entry level remote helpdesk?

An entry level remote helpdesk job involves providing technical support and assistance to customers or employees, usually through phone, email, or chat, while working from a remote location. Responsibilities typically include troubleshooting common computer or software issues, answering user inquiries, and escalating more complex problems to higher-level technicians. These positions are ideal for individuals starting their IT careers and often require good communication skills, basic technical knowledge, and the ability to work independently. Entry level remote helpdesk roles can offer valuable experience and a pathway to more advanced positions within IT support.

What are the key skills and qualifications needed to thrive as an entry level remote helpdesk professional?

To thrive as an Entry Level Remote Helpdesk professional, you need a basic understanding of computer systems, troubleshooting skills, and often a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is typically required. Excellent communication, patience, and problem-solving abilities help you deliver effective support and build trust with users. These skills are crucial because they enable you to resolve technical issues efficiently while maintaining customer satisfaction from a remote environment.

What are some common challenges faced by entry level remote helpdesk professionals, and how can they be addressed?

Entry level remote helpdesk professionals often encounter challenges such as troubleshooting technical issues without in-person context, managing multiple support tickets simultaneously, and communicating clearly with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong written and verbal communication skills, stay organized with ticketing systems, and actively participate in team chats or meetings to share solutions and learn from more experienced colleagues. Many organizations provide ongoing training and mentorship, so taking advantage of these resources can also help you adapt and grow in the role.

What is the difference between Entry Level Remote Helpdesk vs Technical Support Specialist?

AspectEntry Level Remote HelpdeskTechnical Support Specialist
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced or specialized
Work EnvironmentRemote, customer-facing, troubleshooting via phone or chatRemote or on-site, troubleshooting hardware/software issues
Industry UsageCommon in IT, tech support, customer service sectorsUsed across IT, software, hardware, and network support roles

Both roles involve technical troubleshooting and customer support, often requiring similar certifications. The main difference lies in the scope: Entry Level Remote Helpdesk typically handles basic issues and customer inquiries remotely, while Technical Support Specialists may deal with more complex technical problems, sometimes on-site. Understanding these distinctions helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Remote Helpdesk jobs in Austin, TX?

The most popular types of Remote Helpdesk jobs in Austin, TX are:

What cities near Austin, TX are hiring for Entry Level Remote Helpdesk jobs?

Cities near Austin, TX with the most Entry Level Remote Helpdesk job openings:

Infographic showing various Entry Level Remote Helpdesk job openings in Austin, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $47,730 per year, or $22.9 per hour.

Remote Entry-Level Leadership Position

Zuzick Organization of Globe Life

Austin, TX • Remote

Full-time

Posted 24 days ago


Globe Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

172nd of 315 rated insurance


Job description

  • Delivering exceptional customer service that goes above and beyond.

  • Responding to customer inquiries and concerns promptly and effectively.

  • Navigating the sales cycle, from initial contact to closing the deal.

  • Staying up-to-date with current policies to provide accurate information to customers.

  • Passion of service:

    • A genuine desire to help others achieve financial stability.
  • Strong communication skills:

    • Ability to convey complex information clearly and compassionately.
  • Self-motivated:

    • Driven to set and achieve personal and professional goals.
  • Working computer with a camera to conduct zoom calls


What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US