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Entry Level Remote Helpdesk Jobs in Atlanta, GA (NOW HIRING)

Camesi Agency

Remote Sales Manager

Atlanta, GA · Remote

$80K - $120K/yr

The Camesi Agency is a rapidly growing, fully remote brokerage focused on helping families protect ... Prior sales, leadership, or customer service experience is beneficial but not required; entry-level ...

Integrityfex

Entry Level Sales Agent

Atlanta, GA · Remote

If you're self-motivated, coachable, and enjoy helping people, we'd like to hear from you. What You ... Remote work environment * Opportunities for professional growth and leadership Qualifications ...

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Entry Level Remote Helpdesk information

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How much do entry level remote helpdesk jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for entry level remote helpdesk in Atlanta, GA is $22.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $24.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level remote helpdesk professional?

To thrive as an Entry Level Remote Helpdesk professional, you need a basic understanding of computer systems, troubleshooting skills, and often a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is typically required. Excellent communication, patience, and problem-solving abilities help you deliver effective support and build trust with users. These skills are crucial because they enable you to resolve technical issues efficiently while maintaining customer satisfaction from a remote environment.

What is an entry level remote helpdesk?

An entry level remote helpdesk job involves providing technical support and assistance to customers or employees, usually through phone, email, or chat, while working from a remote location. Responsibilities typically include troubleshooting common computer or software issues, answering user inquiries, and escalating more complex problems to higher-level technicians. These positions are ideal for individuals starting their IT careers and often require good communication skills, basic technical knowledge, and the ability to work independently. Entry level remote helpdesk roles can offer valuable experience and a pathway to more advanced positions within IT support.

What is the difference between Entry Level Remote Helpdesk vs Technical Support Specialist?

AspectEntry Level Remote HelpdeskTechnical Support Specialist
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced or specialized
Work EnvironmentRemote, customer-facing, troubleshooting via phone or chatRemote or on-site, troubleshooting hardware/software issues
Industry UsageCommon in IT, tech support, customer service sectorsUsed across IT, software, hardware, and network support roles

Both roles involve technical troubleshooting and customer support, often requiring similar certifications. The main difference lies in the scope: Entry Level Remote Helpdesk typically handles basic issues and customer inquiries remotely, while Technical Support Specialists may deal with more complex technical problems, sometimes on-site. Understanding these distinctions helps job seekers target the right roles based on their skills and career goals.

What are some common challenges faced by entry level remote helpdesk professionals, and how can they be addressed?

Entry level remote helpdesk professionals often encounter challenges such as troubleshooting technical issues without in-person context, managing multiple support tickets simultaneously, and communicating clearly with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong written and verbal communication skills, stay organized with ticketing systems, and actively participate in team chats or meetings to share solutions and learn from more experienced colleagues. Many organizations provide ongoing training and mentorship, so taking advantage of these resources can also help you adapt and grow in the role.

What are the most commonly searched types of Remote Helpdesk jobs in Atlanta, GA?

The most popular types of Remote Helpdesk jobs in Atlanta, GA are:

What are popular job titles related to Entry Level Remote Helpdesk jobs in Atlanta, GA?

For Entry Level Remote Helpdesk jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Helpdesk jobs in Atlanta, GA look for?

The top searched job categories for Entry Level Remote Helpdesk jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Entry Level Remote Helpdesk jobs?

Cities near Atlanta, GA with the most Entry Level Remote Helpdesk job openings:

Entry Level Remote Helpdesk jobs near you
Infographic showing various Entry Level Remote Helpdesk job openings in Atlanta, GA as of August 2026, with employment types broken down into 85% Full Time, 7% Part Time, 1% Temporary, and 7% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $46,307 per year, or $22.3 per hour.

Remote Booking & Scheduling Specialist

Destination Careers

Atlanta, GA • On-site, Remote

$45K - $65K/yr

Full-time

Re-posted 11 days ago

Job description

Position Overview:
We are seeking an organized and detail-oriented Booking & Scheduling Specialist to support clients with coordinating travel arrangements and managing reservation timelines. This fully remote role focuses on confirming bookings, maintaining accurate records, and ensuring smooth scheduling from initial inquiry through finalized reservations.
This is an entry-level opportunity within the travel industry. Structured onboarding and ongoing training are provided.
Key Responsibilities:
Coordinate and confirm travel reservations, including hotels, cruises, and vacation packages
Manage scheduling details and reservation timelines
Review booking information for accuracy, including dates and traveler details
Communicate clearly with clients regarding confirmations and itinerary updates
Maintain organized records of bookings and client communications
Provide follow-up support prior to departure and after travel when needed
Qualifications:
Strong organizational and time-management skills
Clear written and verbal communication abilities
Comfortable navigating online systems and scheduling platforms
Detail-oriented with the ability to manage multiple tasks
Customer service, administrative, or hospitality experience is helpful but not required
What We Offer:
Structured onboarding and guided training
Access to established booking tools and supplier resources
Flexible fully remote work environment
Supportive and collaborative team structure
Ideal Candidate:
This role is well suited for individuals seeking a structured remote position focused on coordination and organization, career changers exploring the travel industry, or professionals with scheduling or administrative backgrounds.
$45,000 - $65,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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