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Entry Level Remote Helpdesk Jobs in Atlanta, GA (NOW HIRING)

Nexera

Entry Level Remote Sales Role

Atlanta, GA · Remote

$1.5K - $5.3K/wk

About this role We are hiring entry-level Financial Sales Consultants to join our remote team ... In this role, you will help families find the right financial protection coverage for their needs ...

Nexera

Entry Level Remote Insurance Sales

Atlanta, GA · Remote

$1.5K - $3.2K/wk

About this role We're hiring entry-level Financial Sales Consultants for our remote team ... You'll help families find the right financial protection for their needs -- by phone and Zoom, from ...

American Income Life

Entry Level Leadership

Atlanta, GA · Remote

$41K - $53K/yr

We are currently expanding and looking to bring on motivated individuals for a remote position with a fast-growing organization. This role focuses on helping families understand and access valuable ...

American Income Life

Entry Level Leadership

Atlanta, GA · Remote

$41K - $53K/yr

We are currently expanding and looking to bring on motivated individuals for a remote position with a fast-growing organization. This role focuses on helping families understand and access valuable ...

American Income Life

Entry Level Leadership

Atlanta, GA · Remote

$41K - $53K/yr

We are currently expanding and looking to bring on motivated individuals for a remote position with a fast-growing organization. This role focuses on helping families understand and access valuable ...

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Entry Level Remote Helpdesk information

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How much do entry level remote helpdesk jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for entry level remote helpdesk in Atlanta, GA is $22.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $24.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level remote helpdesk professional?

To thrive as an Entry Level Remote Helpdesk professional, you need a basic understanding of computer systems, troubleshooting skills, and often a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is typically required. Excellent communication, patience, and problem-solving abilities help you deliver effective support and build trust with users. These skills are crucial because they enable you to resolve technical issues efficiently while maintaining customer satisfaction from a remote environment.

What is an entry level remote helpdesk?

An entry level remote helpdesk job involves providing technical support and assistance to customers or employees, usually through phone, email, or chat, while working from a remote location. Responsibilities typically include troubleshooting common computer or software issues, answering user inquiries, and escalating more complex problems to higher-level technicians. These positions are ideal for individuals starting their IT careers and often require good communication skills, basic technical knowledge, and the ability to work independently. Entry level remote helpdesk roles can offer valuable experience and a pathway to more advanced positions within IT support.

What is the difference between Entry Level Remote Helpdesk vs Technical Support Specialist?

AspectEntry Level Remote HelpdeskTechnical Support Specialist
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced or specialized
Work EnvironmentRemote, customer-facing, troubleshooting via phone or chatRemote or on-site, troubleshooting hardware/software issues
Industry UsageCommon in IT, tech support, customer service sectorsUsed across IT, software, hardware, and network support roles

Both roles involve technical troubleshooting and customer support, often requiring similar certifications. The main difference lies in the scope: Entry Level Remote Helpdesk typically handles basic issues and customer inquiries remotely, while Technical Support Specialists may deal with more complex technical problems, sometimes on-site. Understanding these distinctions helps job seekers target the right roles based on their skills and career goals.

What are some common challenges faced by entry level remote helpdesk professionals, and how can they be addressed?

Entry level remote helpdesk professionals often encounter challenges such as troubleshooting technical issues without in-person context, managing multiple support tickets simultaneously, and communicating clearly with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong written and verbal communication skills, stay organized with ticketing systems, and actively participate in team chats or meetings to share solutions and learn from more experienced colleagues. Many organizations provide ongoing training and mentorship, so taking advantage of these resources can also help you adapt and grow in the role.

What are the most commonly searched types of Remote Helpdesk jobs in Atlanta, GA?

The most popular types of Remote Helpdesk jobs in Atlanta, GA are:

What are popular job titles related to Entry Level Remote Helpdesk jobs in Atlanta, GA?

For Entry Level Remote Helpdesk jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Helpdesk jobs in Atlanta, GA look for?

The top searched job categories for Entry Level Remote Helpdesk jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Entry Level Remote Helpdesk jobs?

Cities near Atlanta, GA with the most Entry Level Remote Helpdesk job openings:

Entry Level Remote Helpdesk jobs near you
Infographic showing various Entry Level Remote Helpdesk job openings in Atlanta, GA as of August 2026, with employment types broken down into 85% Full Time, 7% Part Time, 1% Temporary, and 7% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $46,307 per year, or $22.3 per hour.

Entry-Level Remote Client Representative

Globe Life American Income Division

Atlanta, GA • On-site, Remote

$15.50 - $21/hr

Full-time

Medical, Life

Posted 5 days ago

Job description

Entry-Level Remote Client Representative
Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)
Ambition Over Experience
Build a Career with Flexibility, Growth & Purpose
Are you ready to build a career where your attitude, work ethic, and willingness to learn matter more than your previous experience?
AO is seeking motivated, goal-oriented individuals to join our team as Entry-Level Remote Client Representatives. This is an excellent opportunity for professionals looking to build a long-term career while working from home in a supportive, mentorship-driven environment.
In this role, you'll help clients understand their available benefits, provide exceptional customer service, and build lasting relationships-all while developing valuable communication, leadership, and professional skills.
No prior insurance experience is required. We provide comprehensive training and ongoing mentorship.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we are committed to helping families protect their financial future while creating rewarding career opportunities built on mentorship, growth, and performance.
What You'll Do
As an Entry-Level Remote Client Representative, you'll work directly with clients who have requested information regarding their benefits and coverage options.
Client Service Responsibilities
  • Meet with clients through Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Explain products, services, and policy information clearly and professionally
  • Assist clients with applications, enrollment, and policy updates
  • Provide ongoing customer support and follow-up communication
  • Build strong, long-term client relationships
  • Maintain accurate client records and documentation
Professional Development
  • Participate in structured virtual training and mentorship
  • Develop communication, customer service, and leadership skills
  • Learn industry products, systems, and best practices
  • Receive coaching from experienced leaders
  • Collaborate with a supportive remote team focused on growth and success
What We Offer
100% Remote Work
  • Work from anywhere within the United States
  • Flexible scheduling options
  • No commuting
  • Modern virtual work environment
Weekly Pay & Performance Bonuses
  • Weekly compensation
  • Performance-based bonuses
  • Leadership incentives
  • Recognition programs
Comprehensive Training & Mentorship
  • No prior experience required
  • Structured onboarding
  • Weekly coaching and development
  • Leadership mentoring
  • Ongoing professional growth opportunities
Career Advancement
  • Performance-based promotions
  • Leadership development programs
  • Promotion from within
  • Long-term management opportunities
Additional Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Leadership conferences and incentive travel
  • Advanced virtual technology and collaboration tools
Qualifications
We're looking for individuals who demonstrate:
  • Strong communication and interpersonal skills
  • Positive attitude and willingness to learn
  • Self-motivation and accountability
  • Strong work ethic and reliability
  • Ability to work independently in a remote environment
  • Adaptability and coachability
  • Professionalism and integrity
  • Desire for continuous personal and professional growth
Helpful Experience (Not Required)
Experience in any of the following areas is beneficial:
  • Customer Service
  • Retail
  • Hospitality
  • Healthcare
  • Education
  • Sales
  • Administrative Support
  • Client Relations
  • Call Center Operations

No insurance experience is required. We hire for attitude, coachability, and a desire to grow.
Why Join AO?
At AO, we believe success is earned through commitment, consistency, and continuous learning-not simply years of experience.
Our culture is built around:
  • Professional mentorship
  • Leadership development
  • Work-life flexibility
  • Team collaboration
  • Performance-based advancement
  • Helping working families protect what matters most

You'll be supported by experienced leaders who are committed to helping you develop the skills, confidence, and experience needed to build a rewarding long-term career.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
Ready to Get Started?
If you're looking for a flexible remote career where your ambition drives your growth, your effort determines your success, and your future is built on opportunity, we'd love to hear from you.
Apply today and begin building a rewarding future with AO.
Work From Home. Grow with Purpose. Build Your Future. 🚀

Apply