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Entry Level Remote Helpdesk Jobs in Georgia (NOW HIRING)

Schreiter Agency

UNION BENEFITS COORDINATOR

Athens, GA · On-site +1

$54K - $110K/yr

NOW HIRING: Full-Time Customer Benefits Representative & Coordinator Entry-Level | Remote | No ... No prior experience is needed - just a strong work ethic, ambition, and a passion for helping ...

Schreiter Agency

Union Benefits Coordinator

Savannah, GA · On-site +1

$54K - $110K/yr

NOW HIRING: Full-Time Customer Benefits Representative & Coordinator Entry-Level | Remote | No ... No prior experience is needed - just a strong work ethic, ambition, and a passion for helping ...

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Entry Level Remote Helpdesk information

What is an entry level remote helpdesk?

An entry level remote helpdesk job involves providing technical support and assistance to customers or employees, usually through phone, email, or chat, while working from a remote location. Responsibilities typically include troubleshooting common computer or software issues, answering user inquiries, and escalating more complex problems to higher-level technicians. These positions are ideal for individuals starting their IT careers and often require good communication skills, basic technical knowledge, and the ability to work independently. Entry level remote helpdesk roles can offer valuable experience and a pathway to more advanced positions within IT support.

What are the key skills and qualifications needed to thrive as an entry level remote helpdesk professional?

To thrive as an Entry Level Remote Helpdesk professional, you need a basic understanding of computer systems, troubleshooting skills, and often a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is typically required. Excellent communication, patience, and problem-solving abilities help you deliver effective support and build trust with users. These skills are crucial because they enable you to resolve technical issues efficiently while maintaining customer satisfaction from a remote environment.

What are some common challenges faced by entry level remote helpdesk professionals, and how can they be addressed?

Entry level remote helpdesk professionals often encounter challenges such as troubleshooting technical issues without in-person context, managing multiple support tickets simultaneously, and communicating clearly with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong written and verbal communication skills, stay organized with ticketing systems, and actively participate in team chats or meetings to share solutions and learn from more experienced colleagues. Many organizations provide ongoing training and mentorship, so taking advantage of these resources can also help you adapt and grow in the role.

What is the difference between Entry Level Remote Helpdesk vs Technical Support Specialist?

AspectEntry Level Remote HelpdeskTechnical Support Specialist
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced or specialized
Work EnvironmentRemote, customer-facing, troubleshooting via phone or chatRemote or on-site, troubleshooting hardware/software issues
Industry UsageCommon in IT, tech support, customer service sectorsUsed across IT, software, hardware, and network support roles

Both roles involve technical troubleshooting and customer support, often requiring similar certifications. The main difference lies in the scope: Entry Level Remote Helpdesk typically handles basic issues and customer inquiries remotely, while Technical Support Specialists may deal with more complex technical problems, sometimes on-site. Understanding these distinctions helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Remote Helpdesk jobs in Georgia?

The most popular types of Remote Helpdesk jobs in Georgia are:

What are popular job titles related to Entry Level Remote Helpdesk jobs in Georgia?

For Entry Level Remote Helpdesk jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Helpdesk jobs in Georgia look for?

The top searched job categories for Entry Level Remote Helpdesk jobs in Georgia are:

What cities in Georgia are hiring for Entry Level Remote Helpdesk jobs?

Cities in Georgia with the most Entry Level Remote Helpdesk job openings:

Entry Level Remote Helpdesk jobs near you
Infographic showing various Entry Level Remote Helpdesk job openings in Georgia as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 100% Remote job distribution.

UNION BENEFITS COORDINATOR

Globe Life American Income Schreiter Organization

Athens, GA • On-site, Remote

$54K - $110K/yr

Full-time

Re-posted 15 days ago

Job description

NOW HIRING: Full-Time Customer Benefits Representative & Coordinator

Entry-Level | Remote | No Experience Required

Looking for a rewarding career with unlimited growth potential? The Schreiter Agency is expanding and we're seeking motivated individuals to join our Customer Benefits team! No prior experience is needed - just a strong work ethic, ambition, and a passion for helping others.

Competitive Income: Earn $54,000-$110,000+ in your first year, with excellent benefits and uncapped bonus opportunities.

About Schreiter Agency

For over 65 years, Schreiter Agency has served as a trusted 100% union label company, partnering with more than 30,000 unions nationwide.

We are committed to integrity, transparency, and exceptional customer service, ensuring every member receives the support and protection they deserve.

What You'll Do

  • Assist union members who have requested their benefits package

  • Communicate professionally to ensure clients receive the coverage they qualify for

  • Build and maintain relationships with new and existing members

  • Work independently while contributing to team performance goals

  • Adapt to new training, tools, and strategies in a fast-paced environment

What You'll Need to Succeed

No experience or degree required - we train you fully
Strong communication skills and a client-focused mindset
Self-motivated, goal-oriented, and able to work both independently and within a team
Coachable attitude with the ability to learn and adapt
Access to a Microsoft-based computer capable of running Zoom Workplace & a reliable internet connection for remote work

What We Offer

Hands-on, one-on-one training with a dedicated supervisor from day one
Weekly mentorship sessions with the organization's owner
Remote work flexibility - work from home or anywhere in the world
Weekly & daily pay options, plus multiple uncapped bonus opportunities
Ranked #24 Happiest Company to Work For
Rapid career advancement - we only promote from within, based on performance
Healthcare benefits
Lifetime vested residual income - build long-term financial security
High-energy, collaborative, and supportive team culture
Partnerships with labor unions, credit unions, and trade associations

If you're ready for a high-impact career with limitless potential, apply today!

Employment Type: FULL_TIME

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