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Fully Remote Customer Service Entry Level Position

Remote

Globe Life American Income Division
Insurance Services • 11 - 50 employees
Learn more about Globe Life American Income Divisionexternal

$16.50 - $22.25/hr

Other

Medical, Life

Re-posted 3 days ago

Job description

Entry-Level Remote Client Representative
Company: AO (American Income Division)
Work Arrangement: 100% Remote (U.S. Residents Only)
Ambition Over Experience
100% Remote | Flexible Schedule | Training Provided
Are you looking for a career where your ambition matters more than your experience?
AO is seeking motivated, goal-oriented individuals to join our team as Entry-Level Remote Client Representatives. This opportunity is designed for individuals who are eager to learn, enjoy helping others, and want to build a long-term career in a supportive, growth-focused environment.
Whether you're entering the workforce, changing careers, or looking for greater flexibility, we'll provide the training, mentorship, and support needed to help you succeed.
No prior insurance experience is required.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we are committed to helping families protect their financial future while investing in the growth and long-term success of our team members through mentorship, professional development, and performance-based advancement.
What You'll Do
As an Entry-Level Remote Client Representative, you'll work directly with clients who have requested information regarding their benefits and coverage options.
Client Responsibilities
  • Meet with clients through Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Explain products and services clearly and professionally
  • Assist clients with applications, enrollment, and policy updates
  • Provide ongoing customer support and follow-up communication
  • Build long-term client relationships based on trust and service
  • Maintain accurate client records and documentation
Professional Development
  • Participate in structured virtual training and coaching
  • Develop communication, customer service, and leadership skills
  • Learn industry products, systems, and best practices
  • Work alongside experienced mentors and supportive teammates
  • Continue growing through ongoing professional development
Why Join AO?
At AO, we believe success is built through mentorship, opportunity, and continuous learning-not simply prior experience.
100% Remote Work
  • Work remotely from anywhere within the United States
  • Flexible scheduling after training
  • No commuting
  • Modern virtual work environment
Training & Mentorship
  • Comprehensive onboarding program
  • Weekly coaching and development
  • Leadership mentoring
  • Ongoing professional support
  • Promotion from within
Career Growth
  • Performance-based advancement
  • Leadership development opportunities
  • Long-term career pathways
  • Residual income opportunities
  • Recognition for outstanding performance
Weekly Pay & Benefits
  • Weekly performance-based compensation
  • Performance bonuses
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Union-supported work environment
  • Leadership conferences and professional development events
Qualifications
We're looking for individuals who demonstrate:
  • Positive attitude and willingness to learn
  • Strong communication and interpersonal skills
  • Self-motivation and personal accountability
  • Professionalism and integrity
  • Strong organizational and time-management skills
  • Ability to work independently in a remote environment
  • Coachability and a growth-oriented mindset
Helpful Experience (Not Required)
Experience in any of the following is beneficial:
  • Customer Service
  • Retail
  • Hospitality
  • Sales
  • Healthcare
  • Education
  • Administrative Support
  • Client Relations
  • Call Center Operations
No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are ready to build a rewarding long-term career.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
Ready to Build Your Future?
If you're looking for a remote career where your effort, commitment, and willingness to learn create opportunities for long-term success, we'd love to hear from you.
Apply today and start building a career defined by flexibility, professional growth, and meaningful work.
Your Experience Doesn't Define Your Future-Your Ambition Does. 🚀

Apply