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Entry Level Remote Epic Support Jobs (NOW HIRING)

Remote (Yale) Employment Type: Direct Hire Schedule: Monday-Friday | 8:00 AM - 5:00 PM (with ... This role involves hands-on support for Epic Hyperspace, troubleshooting system issues, and ...

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Entry Level Remote Epic Support information

What is the difference between Entry Level Remote Epic Support vs Entry Level Remote Epic Analyst?

AspectEntry Level Remote Epic SupportEntry Level Remote Epic Analyst
CertificationsEpic Certification in Support modulesEpic Certification in Analysis modules
Work EnvironmentCustomer support, troubleshooting, technical assistanceSystem analysis, workflow optimization, data reporting
Employer & Industry UsageHospitals, healthcare providers using Epic EMRHealthcare organizations implementing Epic systems

Entry Level Remote Epic Support focuses on providing technical assistance and troubleshooting for Epic users, while Entry Level Remote Epic Analyst involves analyzing workflows and optimizing system use. Both roles require Epic certifications and are common in healthcare IT environments, but they differ in daily tasks and focus areas.

More about Entry Level Remote Epic Support jobs
What cities are hiring for Entry Level Remote Epic Support jobs? Cities with the most Entry Level Remote Epic Support job openings:
What are the most commonly searched types of Remote Epic Support jobs? The most popular types of Remote Epic Support jobs are:
Remote Epic Administrator

Remote Epic Administrator

Lancesoft INC

Tulsa, OK โ€ข Remote

$82K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Job description

Job Title: Epic Administrator

Location: Remote (Yale)
Employment Type: Direct Hire
Schedule: Mondayโ€“Friday | 8:00 AM โ€“ 5:00 PM (with on-call support)

Job Summary

We are seeking a skilled Epic Administrator to support system maintenance, upgrades, and ongoing optimization of the Epic environment. This role involves hands-on support for Epic Hyperspace, troubleshooting system issues, and ensuring smooth performance across virtual desktop environments. The ideal candidate should be comfortable working in a remote setup while being available for after-hours and on-call support.

Key Responsibilities

  • Support Epic system upgrades, maintenance activities, and deployments
  • Provide technical support for Epic Hyperspace client environments
  • Troubleshoot system, application, and connectivity issues
  • Manage and support VDI environments such as Citrix and VMware Horizon
  • Participate in after-hours maintenance windows and weekend upgrades
  • Provide 24/7 on-call support via pager/phone as required
  • Ensure system stability, performance, and security compliance
  • Collaborate with internal IT teams and stakeholders for issue resolution

Required Qualifications

  • Epic Client System Manager Certification (Required at submission)
  • Bachelorโ€™s degree in Information Systems, Business Management, or related field
  • 1โ€“2 years of relevant experience supporting Epic environments
  • Hands-on experience with Epic Hyperspace (upgrades, deployment, troubleshooting)
  • Experience with Citrix / VMware Horizon / VDI environments
  • Strong problem-solving and communication skills
  • Ability to work flexible hours, including after-hours and weekends

Compensation

  • Starting Salary: $82,742.40 annually (based on experience)

Additional Information

  • Fully remote role (Yale)
  • On-call support required (24/7 rotation)
  • After-hours and weekend availability is expected

Restricted States (Not Eligible)

Candidates must not be located in:
Alaska, California, Colorado, Connecticut, Washington DC, Hawaii, Massachusetts, Nevada, New York, Oregon, Vermont, Washington
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Company Description

LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.

LanceSoft logo

About LanceSoft

Sourced by ZipRecruiter

Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Herndon, VA, US

Year founded

2000

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