ZipRecruiter

Log In

3

Entry Level Remote Customer Support Representative Jobs in Gurnee, IL

Addison Group

Customer Support Specialist

Northbrook, IL · Remote

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Support Specialist Industry: Manufacturing Location (city, state): Northbrook, IL ... Hybrid -- in office Tuesday-Thursday and remote Monday and Friday Benefits: This position is ...

InsuraTec

Sales Representative (Remote)

Fox Lake, IL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Kenosha, WI · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Glenview, IL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Northbrook, IL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Mchenry, IL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Salem, WI · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Palatine, IL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Burlington, WI · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Zion, IL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Cary, IL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

next page

Showing results 1-20

All JobsCustomer Support Representative JobsEntry Level Remote Customer Support Representative JobsEntry Level Remote Customer Support Representative Jobs in Gurnee, IL

Entry Level Remote Customer Support Representative information

See Gurnee, IL salary details

$9

$18

$25

How much do entry level remote customer support representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for entry level remote customer support representative in Gurnee, IL is $18.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.10 per hour, depending on experience, location, and employer.

What is an entry level remote customer support representative?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What skills and qualifications are needed to thrive as an entry level remote customer support representative?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.

What are common challenges faced by entry level remote customer support representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What are the most commonly searched types of Remote Customer Support Representative jobs in Gurnee, IL?

The most popular types of Remote Customer Support Representative jobs in Gurnee, IL are:

What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Gurnee, IL?

For Entry Level Remote Customer Support Representative jobs in Gurnee, IL, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Customer Support Representative jobs in Gurnee, IL look for?

The top searched job categories for Entry Level Remote Customer Support Representative jobs in Gurnee, IL are:

What cities near Gurnee, IL are hiring for Entry Level Remote Customer Support Representative jobs?

Cities near Gurnee, IL with the most Entry Level Remote Customer Support Representative job openings:

Entry Level Remote Customer Support Representative jobs near you

Customer Support Specialist

Addison Group

Northbrook, IL • Remote

$18 - $22/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 5 days ago

Job description

Job Title: Customer Support Specialist

Industry: Manufacturing

Location (city, state): Northbrook, IL

Assignment Type: Contract, 4+ months, open-ended

Pay: $18–$22/hour

Work Schedule: Monday–Friday, 8:30 AM–5:00 PM; Hybrid — in office Tuesday–Thursday and remote Monday and Friday

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company:

Our client is a leading manufacturing company seeking a Customer Support Specialist to support multiple customer accounts and help ensure orders are processed accurately and efficiently.

Job Description:

The Customer Support Specialist will provide customer service, manage orders, resolve issues, and work with internal teams to ensure customers receive timely and accurate information. This is a relationship-focused role that requires strong communication, organization, and problem-solving skills.

Key Responsibilities:

  • Respond to customer questions and order-related requests.
  • Process orders received through email, EDI, fax, and other channels.
  • Review orders for accuracy, including pricing, quantities, and delivery dates.
  • Resolve order, shipping, and delivery issues.
  • Provide customers with updates on pricing, order status, shipping dates, and delays.
  • Coordinate with sales, credit, production, and transportation teams.
  • Track customer requests and follow up on outstanding issues.
  • Troubleshoot system and order-related problems and escalate when needed.
  • Provide support and guidance to team members as needed.

Qualifications:

  • 1+ year of corporate customer service experience.
  • Experience using an ERP system; SAP experience is a plus.
  • Strong communication and problem-solving skills.
  • Ability to manage multiple customer accounts and priorities.
  • Bachelor’s degree preferred.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.