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Remote Customer Support Representative Assistant Jobs in Gurnee, IL

InsuraTec

Sales Representative (Remote)

Fox Lake, IL · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Salem, WI · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Mchenry, IL · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Palatine, IL · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Racine, WI · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Wauconda, IL · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Caledonia, WI · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Algonquin, IL · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

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All JobsCustomer Support Representative JobsRemote Customer Support Representative Assistant JobsRemote Customer Support Representative Assistant Jobs in Gurnee, IL

Remote Customer Support Representative Assistant information

See Gurnee, IL salary details

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How much do remote customer support representative assistant jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote customer support representative assistant in Gurnee, IL is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $21.25 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support Representative Assistant vs Remote Customer Support Representative?

AspectRemote Customer Support Representative AssistantRemote Customer Support Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentAssists support reps, often in a team setting, handling administrative tasksDirectly interacts with customers, resolving issues via chat, email, or phone
Employer & IndustryCustomer service departments across various industriesCustomer service departments across various industries
Search & Comparison IntentUnderstanding support roles assisting customer repsSeeking direct customer support roles

The main difference is that the Remote Customer Support Representative Assistant supports and assists the customer support team, handling administrative or preparatory tasks. In contrast, the Remote Customer Support Representative interacts directly with customers to resolve issues. Both roles require similar credentials and work in similar environments, but their responsibilities differ in scope and direct customer engagement.

How can I become a remote customer support representative assistant?

To become a remote customer support representative assistant, you typically need strong communication skills, basic computer proficiency, and familiarity with customer service tools like live chat or helpdesk software. Many employers prefer candidates with previous customer service experience or relevant certifications, and a reliable internet connection is essential for remote work.

What are the most commonly searched types of Remote Customer Support Representative jobs in Gurnee, IL?

The most popular types of Remote Customer Support Representative jobs in Gurnee, IL are:

What are popular job titles related to Remote Customer Support Representative Assistant jobs in Gurnee, IL?

For Remote Customer Support Representative Assistant jobs in Gurnee, IL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Representative Assistant jobs in Gurnee, IL look for?

The top searched job categories for Remote Customer Support Representative Assistant jobs in Gurnee, IL are:

What cities near Gurnee, IL are hiring for Remote Customer Support Representative Assistant jobs?

Cities near Gurnee, IL with the most Remote Customer Support Representative Assistant job openings:

Remote Customer Support Representative Assistant jobs near you
Infographic showing various Remote Customer Support Representative Assistant job openings in Gurnee, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,113 per year, or $19.8 per hour.

Customer Support Specialist

Northbrook, IL • Remote

Addison Group
See more jobs at Addison Groupexternal

$18 - $22/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 12 days ago

Job description

Job Title: Customer Support Specialist

Industry: Manufacturing

Location (city, state): Northbrook, IL

Assignment Type: Contract, 4+ months, open-ended

Pay: $18–$22/hour

Work Schedule: Monday–Friday, 8:30 AM–5:00 PM; Hybrid — in office Tuesday–Thursday and remote Monday and Friday

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company:

Our client is a leading manufacturing company seeking a Customer Support Specialist to support multiple customer accounts and help ensure orders are processed accurately and efficiently.

Job Description:

The Customer Support Specialist will provide customer service, manage orders, resolve issues, and work with internal teams to ensure customers receive timely and accurate information. This is a relationship-focused role that requires strong communication, organization, and problem-solving skills.

Key Responsibilities:

  • Respond to customer questions and order-related requests.
  • Process orders received through email, EDI, fax, and other channels.
  • Review orders for accuracy, including pricing, quantities, and delivery dates.
  • Resolve order, shipping, and delivery issues.
  • Provide customers with updates on pricing, order status, shipping dates, and delays.
  • Coordinate with sales, credit, production, and transportation teams.
  • Track customer requests and follow up on outstanding issues.
  • Troubleshoot system and order-related problems and escalate when needed.
  • Provide support and guidance to team members as needed.

Qualifications:

  • 1+ year of corporate customer service experience.
  • Experience using an ERP system; SAP experience is a plus.
  • Strong communication and problem-solving skills.
  • Ability to manage multiple customer accounts and priorities.
  • Bachelor’s degree preferred.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.