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Entry Level Remote Customer Support Representative Jobs in Appleton, WI

Holganix

Sales Operations Support

Green Bay, WI · Remote

This is a customer-facing role requiring a strong agricultural background, excellent communication ... Ability to work independently and collaboratively in a remote environment. * Understanding of ...

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Entry Level Remote Customer Support Representative information

See Appleton, WI salary details

$9

$18

$26

How much do entry level remote customer support representative jobs pay per hour?

As of May 29, 2026, the average hourly pay for entry level remote customer support representative in Appleton, WI is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Remote Customer Support Representative, and why are they important?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.

What are some common challenges faced by Entry Level Remote Customer Support Representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What are Entry Level Remote Customer Support Representatives?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What are the most commonly searched types of Remote Customer Support Representative jobs in Appleton, WI? The most popular types of Remote Customer Support Representative jobs in Appleton, WI are:
What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Appleton, WI? For Entry Level Remote Customer Support Representative jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Support Representative jobs in Appleton, WI look for? The top searched job categories for Entry Level Remote Customer Support Representative jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Entry Level Remote Customer Support Representative jobs? Cities near Appleton, WI with the most Entry Level Remote Customer Support Representative job openings:
Entry Level Remote Customer Support Representative jobs near you
Sales Operations Support

Sales Operations Support

Holganix

Green Bay, WI • Remote

Full-time

Posted 21 days ago

Job description

We are seeking a highly motivated and personable Sales Operations Support representative to join our team. This individual will serve as part of our sales team. They will help ensure a positive experience for our growers and be a conduit amongst internal teams. This is a customer-facing role requiring a strong agricultural background, excellent communication skills, and a passion for helping others thrive in sustainable farming. Applicants must live within the designated territory of Wisconsin.


At Holganix, we revolutionize the way the world grows by manufacturing and distributing a liquid microbial solution (think of it as a probiotic for soil) to primarily farmers (but also landscapers, golf courses, and performance turf users) across America and Canada. Our solution dramatically increases soil health, ultimately improving crop yield and reducing the need for other inputs like fertilizer, pesticides, and water. Additionally, our solution significantly impacts carbon sequestration in the soil and improves the carbon intensity score of a crop.


We strive to be a diverse and connected team of humble and confident problem solvers who are excited as our team and mission grow! Thanks to our farmers, we are growing fast, and you’ll be at the center of helping us scale operations and streamline our internal infrastructure.


As a Sales Operations Support team member you'll:

  • Be the key connection between Sales, Operations, and the Grower, ensuring a unified customer journey.
  • Collaborate across multiple sales teams and internal teams to ensure a seamless grower experience.
  • Help growers understand program benefits, requirements, and deliverables through clear, consistent communication.
  • Help the sales Hive team manage and grow the grower network.
  • Collect and manage field lists and boundaries using customer-provided data, ag platforms, or mapping tools.
  • Assist growers in completing and submitting key documentation accurately and on time.
  • Help collect and manage contracts via digital platform, ensuring records are securely tracked and properly stored.
  • Maintain organized records and progress tracking in HubSpot CRM.
  • Collaborate with internal teams to escalate and resolve any issues that may impact grower success.
  • Contribute to ongoing improvements of our customer support processes and documentation.

Requirements:
  • Agricultural background—knowledge of crop production, regenerative practices, or soil health. Required
  • Excellent interpersonal and communication skills, with the ability to build rapport and trust with growers.
  • Experience in customer success, account management, or ag support.
  • Strong attention to detail and ability to manage complex timelines and data.
  • Functional knowledge of HubSpot CRM or similar tools.
  • Proficiency with Microsoft Office
  • Ability to work independently and collaboratively in a remote environment.
  • Understanding of carbon markets, climate-smart ag practices, or ecosystem service programs. Preferred
  • Familiarity with GIS or digital ag mapping tools. Preferred