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Entry Level Remote Customer Service Jobs in Thomson, GA

Liveops

Remote Spanish Bilingual Customer Service

Augusta, GA · Remote

$14.50 - $18.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Promoted2

Remote Insurance Agent

Augusta, GA · Remote

$60K - $110K/yr

Prior experience in sales, customer service, or financial services * Background in remote or independent contracting roles * Leadership or team-building experience Compensation and Benefits First ...

Promoted2

Remote Insurance Agent

Augusta, GA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Huntington

Mortgage Loan Officer-Retail

Augusta, GA · On-site +1

The Mortgage Loan Officer - Retail position provides Simply the Best customer service to each ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Varsity Tutors

SIE Tutor

Augusta, GA · Remote

$18 - $40/hr

Emphasizes foundational industry knowledge and connecting product features to appropriate customer ... entry-level financial services professionals preparing for the SIE as a prerequisite to Series ...

All JobsCustomer Service JobsEntry Level Remote Customer Service JobsEntry Level Remote Customer Service Jobs in Thomson, GA

Entry Level Remote Customer Service information

See Thomson, GA salary details

$9

$17

$24

How much do entry level remote customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level remote customer service in Thomson, GA is $17.19, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.13 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level remote customer service representative?

To thrive as an Entry Level Remote Customer Service Representative, you need solid communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and basic office applications is typically required. Patience, active listening, and a positive attitude help you build rapport and effectively resolve customer issues remotely. These skills and qualities are essential for delivering excellent service, ensuring customer satisfaction, and maintaining efficiency in a virtual work environment.

What is an entry level remote customer service?

An entry level remote customer service job involves assisting customers with their inquiries, concerns, or problems through phone, email, chat, or other online platforms, all while working from home or another remote location. These roles typically require good communication skills, basic computer proficiency, and a willingness to help others. Entry level means that little to no prior experience is needed, as employers often provide training for new hires. Remote customer service jobs offer flexibility and the opportunity to work for companies across different industries without needing to commute.

What are some common challenges faced by entry level remote customer service representatives, and how can they be managed?

Entry level remote customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing their time effectively, and staying motivated while working independently. To manage these challenges, it's important to establish a dedicated, distraction-free workspace, use company-provided tools for regular check-ins with supervisors and teammates, and follow a structured daily schedule. Proactively seeking feedback and participating in virtual team meetings can also help you stay connected and informed.

What is the difference between Entry Level Remote Customer Service vs Entry Level Remote Technical Support?

AspectEntry Level Remote Customer ServiceEntry Level Remote Technical Support
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; basic technical knowledge or certifications often preferred
Work EnvironmentCustomer service platforms, chat, email, phoneTechnical tools, remote troubleshooting software, chat, email, phone
Employer & Industry UsageRetail, e-commerce, service industriesIT, software, electronics, tech companies
Common Search & Comparison IntentUnderstanding entry-level customer support rolesExploring technical support roles for beginners

Entry Level Remote Customer Service focuses on assisting customers with inquiries, orders, and issues via communication channels, requiring strong communication skills. Entry Level Remote Technical Support involves helping users troubleshoot technical problems, often requiring basic technical knowledge. Both roles are remote, entry-level, and industry-specific, but differ mainly in technical complexity and skill requirements.

What are the most commonly searched types of Remote Customer Service jobs in Thomson, GA? The most popular types of Remote Customer Service jobs in Thomson, GA are:
What are popular job titles related to Entry Level Remote Customer Service jobs in Thomson, GA? For Entry Level Remote Customer Service jobs in Thomson, GA, the most frequently searched job titles are:
What cities near Thomson, GA are hiring for Entry Level Remote Customer Service jobs? Cities near Thomson, GA with the most Entry Level Remote Customer Service job openings:
Entry Level Remote Customer Service jobs near you
Infographic showing various Entry Level Remote Customer Service job openings in Thomson, GA as of August 2026, with employment types broken down into 68% Full Time, 20% Part Time, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $35,758 per year, or $17.2 per hour.

Customer Service Representative (Remote)

Balance Staffing - Austin

Augusta, GA • Remote

$14 - $14.50/hr

Full-time

Medical, Dental, Vision

Posted 4 days ago

Job description

Job Description:

Customer Service Representative (Remote)

Pay:

  • $14.00/hour during training
  • $14.50/hour once in production

Position Overview

In this role, you will use your excellent customer service skills, patience, and compassion to answer inbound calls from members regarding their healthcare benefits. You will assist customers by answering questions, providing accurate information, and delivering a positive customer experience.

In addition to your hourly pay, you may have opportunities to earn performance-based incentives. Benefits include medical, dental, vision, 401(k), and paid time off (PTO).

Key Responsibilities

  • Professionally handle a high volume of inbound customer calls.
  • Gather customer information accurately and efficiently.
  • Assess customer needs and provide appropriate solutions.
  • Educate customers on products, services, and healthcare benefits.
  • Navigate multiple computer systems simultaneously.
  • Meet attendance, productivity, and performance expectations.
  • Resolve customer concerns whenever possible using one-call resolution.
  • Follow company policies while maintaining a customer-focused approach.
  • Document customer interactions accurately.
  • Identify opportunities to improve processes and customer experience.
  • Adapt to changes in procedures and business needs.
  • Be available to work weekends, holidays, and overtime as needed.

Qualifications

  • High school diploma or GED required.
  • Ability to pass a background check and drug screening.
  • Healthcare or medical terminology experience is a plus.
  • Strong customer service and communication skills.
  • Excellent problem-solving and decision-making abilities.
  • Comfortable working with senior citizens.
  • Ability to identify customer needs and explain available services.
  • Reliable attendance and dependability.
  • Team-oriented with a positive attitude.
  • Flexible schedule, including evenings, weekends, holidays, and occasional overtime.
  • Dedicated home workspace that is quiet and free from distractions.

Work-from-Home Requirements

Internet

  • Wired Ethernet connection required (wireless is not permitted).
  • Minimum internet speed:
    • 50 Mbps download
    • 10 Mbps upload
  • DSL, Cable, or Fiber Optic internet only.
  • Satellite, microwave, and cellular hotspot internet are not permitted.

Equipment

You will provide:

  • One (1) 21" monitor
  • Compatible wired headset (approved models will be shared during the interview process)

Company will provide:

  • One (1) 21" monitor
  • Keyboard
  • Mouse
  • Webcam

If you're passionate about helping others and delivering outstanding customer service, we'd love to hear from you!

Company Description

Balance Staffing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other characteristic protected by federal or state law.