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Entry Level Remote Customer Service Jobs in Reading, MA

Camesiagency

Entry Level Sales Specialist

Boston, MA · Remote

$80K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Life

Prior sales, leadership, or customer service experience is beneficial but not required; entry-level ... What We Offer * 100% remote work with a flexible schedule. * Uncapped commission income and ...

Camesi Agency

Remote Insurance Agent

Boston, MA · Remote

$80K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

Prior sales, leadership, or customer service experience is beneficial but not required; entry-level ... What We Offer * 100% remote work with a flexible schedule. * Commission income and performance ...

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All JobsCustomer Service JobsEntry Level Remote Customer Service JobsEntry Level Remote Customer Service Jobs in Reading, MA

Entry Level Remote Customer Service information

See Reading, MA salary details

$10

$19

$28

How much do entry level remote customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for entry level remote customer service in Reading, MA is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.07 per hour, depending on experience, location, and employer.

What is an entry level remote customer service?

An entry level remote customer service job involves assisting customers with their inquiries, concerns, or problems through phone, email, chat, or other online platforms, all while working from home or another remote location. These roles typically require good communication skills, basic computer proficiency, and a willingness to help others. Entry level means that little to no prior experience is needed, as employers often provide training for new hires. Remote customer service jobs offer flexibility and the opportunity to work for companies across different industries without needing to commute.

What are the key skills and qualifications needed to thrive as an entry level remote customer service representative?

To thrive as an Entry Level Remote Customer Service Representative, you need solid communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and basic office applications is typically required. Patience, active listening, and a positive attitude help you build rapport and effectively resolve customer issues remotely. These skills and qualities are essential for delivering excellent service, ensuring customer satisfaction, and maintaining efficiency in a virtual work environment.

What are some common challenges faced by entry level remote customer service representatives, and how can they be managed?

Entry level remote customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing their time effectively, and staying motivated while working independently. To manage these challenges, it's important to establish a dedicated, distraction-free workspace, use company-provided tools for regular check-ins with supervisors and teammates, and follow a structured daily schedule. Proactively seeking feedback and participating in virtual team meetings can also help you stay connected and informed.

What is the difference between Entry Level Remote Customer Service vs Entry Level Remote Technical Support?

AspectEntry Level Remote Customer ServiceEntry Level Remote Technical Support
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; basic technical knowledge or certifications often preferred
Work EnvironmentCustomer service platforms, chat, email, phoneTechnical tools, remote troubleshooting software, chat, email, phone
Employer & Industry UsageRetail, e-commerce, service industriesIT, software, electronics, tech companies
Common Search & Comparison IntentUnderstanding entry-level customer support rolesExploring technical support roles for beginners

Entry Level Remote Customer Service focuses on assisting customers with inquiries, orders, and issues via communication channels, requiring strong communication skills. Entry Level Remote Technical Support involves helping users troubleshoot technical problems, often requiring basic technical knowledge. Both roles are remote, entry-level, and industry-specific, but differ mainly in technical complexity and skill requirements.

What are the most commonly searched types of Remote Customer Service jobs in Reading, MA?

The most popular types of Remote Customer Service jobs in Reading, MA are:

What are popular job titles related to Entry Level Remote Customer Service jobs in Reading, MA?

For Entry Level Remote Customer Service jobs in Reading, MA, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Customer Service jobs in Reading, MA look for?

The top searched job categories for Entry Level Remote Customer Service jobs in Reading, MA are:

What cities near Reading, MA are hiring for Entry Level Remote Customer Service jobs?

Cities near Reading, MA with the most Entry Level Remote Customer Service job openings:

Entry Level Remote Customer Service jobs near you
Infographic showing various Entry Level Remote Customer Service job openings in Reading, MA as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $41,255 per year, or $19.8 per hour.

Payroll Customer Service and Support Specialist

Commonwealth Payroll & HR

Marblehead, MA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

Customer Service and Support Specialist Marblehead, Ma | Hybrid/In-Office/Remote | Full-Time

Are you passionate about client service and ready to take the next step in your career in payroll and HR tech? Join our team as a Customer Service and Support Specialist and help businesses thrive by supporting them through their payroll, tax, and HR technology needs.

In this role, you'll work directly with clients to resolve payroll inquiries, build onboarding and benefits tools in the isolved platform, and train users on best practices. You'll manage support cases through our CRM, contribute to process improvements, and become a trusted partner to the organizations we serve.

We're looking for someone who is detail-oriented, tech-savvy, and confident communicating with clients across various channels. Prior experience in payroll or using platforms like isolved is a plus - but above all, we're looking for someone with a customer-first mindset and a drive to grow.

What You'll Do:

  • Support clients with payroll, tax, timekeeping, benefits, onboarding, and more
  • Troubleshoot issues, ensure data accuracy, and provide platform training
  • Manage tasks through CRM systems like Salesforce and collaborate with internal teams
  • Help improve our service and client experience through proactive support

What You Bring:

  • Experience in payroll, tax, or HR systems preferred (especially isolved)
  • Clear communication skills and strong attention to detail
  • Ability to manage multiple priorities and maintain a solution-oriented mindset
  • A collaborative, team-focused attitude

What We Offer:

  • Competitive salary
  • Medical, dental, vision, and 401(k) with company match
  • PTO and company-paid holidays
  • Ongoing training and career development
  • A supportive, team-oriented culture that values your contributions

Ready to make an impact and grow your career with a company that puts people first? Apply now and let's grow together.

#hiring #payrolljobs #customersupport #HRtech #iSolved #careers #CommPayHr


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