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Entry Level Remote Customer Service Jobs in Edison, NJ

Heritage civil Works

Customer Support Specialist

New York, NY · Remote

$19.75 - $26.50/hr

Our clients depend on us not just for technical excellence, but for exceptional service. That's where you come in. We are looking for a Remote Customer Support Specialist who brings intelligence ...

MMC Group LP

Be Seen First

REMOTE Customer Service Reps- NEW JERSEY ONLY! Immediate hire!

Newark, NJ · Remote

$16.67 - $17.46/hr

MMC is hiring Remote Call Center Representative - Must live in the state of NJ!! · Pay Rate $16.76 ... Experience in customer service, call center, healthcare, or human services * Effective ...

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All JobsCustomer Service JobsEntry Level Remote Customer Service JobsEntry Level Remote Customer Service Jobs in Edison, NJ

Entry Level Remote Customer Service information

See Edison, NJ salary details

$10

$19

$27

How much do entry level remote customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for entry level remote customer service in Edison, NJ is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is an entry level remote customer service?

An entry level remote customer service job involves assisting customers with their inquiries, concerns, or problems through phone, email, chat, or other online platforms, all while working from home or another remote location. These roles typically require good communication skills, basic computer proficiency, and a willingness to help others. Entry level means that little to no prior experience is needed, as employers often provide training for new hires. Remote customer service jobs offer flexibility and the opportunity to work for companies across different industries without needing to commute.

What are the key skills and qualifications needed to thrive as an entry level remote customer service representative?

To thrive as an Entry Level Remote Customer Service Representative, you need solid communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and basic office applications is typically required. Patience, active listening, and a positive attitude help you build rapport and effectively resolve customer issues remotely. These skills and qualities are essential for delivering excellent service, ensuring customer satisfaction, and maintaining efficiency in a virtual work environment.

What are some common challenges faced by entry level remote customer service representatives, and how can they be managed?

Entry level remote customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing their time effectively, and staying motivated while working independently. To manage these challenges, it's important to establish a dedicated, distraction-free workspace, use company-provided tools for regular check-ins with supervisors and teammates, and follow a structured daily schedule. Proactively seeking feedback and participating in virtual team meetings can also help you stay connected and informed.

What is the difference between Entry Level Remote Customer Service vs Entry Level Remote Technical Support?

AspectEntry Level Remote Customer ServiceEntry Level Remote Technical Support
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; basic technical knowledge or certifications often preferred
Work EnvironmentCustomer service platforms, chat, email, phoneTechnical tools, remote troubleshooting software, chat, email, phone
Employer & Industry UsageRetail, e-commerce, service industriesIT, software, electronics, tech companies
Common Search & Comparison IntentUnderstanding entry-level customer support rolesExploring technical support roles for beginners

Entry Level Remote Customer Service focuses on assisting customers with inquiries, orders, and issues via communication channels, requiring strong communication skills. Entry Level Remote Technical Support involves helping users troubleshoot technical problems, often requiring basic technical knowledge. Both roles are remote, entry-level, and industry-specific, but differ mainly in technical complexity and skill requirements.

What are the most commonly searched types of Remote Customer Service jobs in Edison, NJ?

The most popular types of Remote Customer Service jobs in Edison, NJ are:

What are popular job titles related to Entry Level Remote Customer Service jobs in Edison, NJ?

For Entry Level Remote Customer Service jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Customer Service jobs in Edison, NJ look for?

The top searched job categories for Entry Level Remote Customer Service jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Entry Level Remote Customer Service jobs?

Cities near Edison, NJ with the most Entry Level Remote Customer Service job openings:

Entry Level Remote Customer Service jobs near you
Infographic showing various Entry Level Remote Customer Service job openings in Edison, NJ as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 3% Temporary, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,476 per year, or $19.5 per hour.

Customer Support Specialist

Heritage civil Works

New York, NY • Remote

$19.75 - $26.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

Remote Customer Support Specialist

Heritage Civil Works | Remote | Full-Time | Comprehensive Benefits

At Heritage Civil Works, we lead industries forward through cutting-edge engineering solutions from aerospace to biotechnology, pollution control to energy innovation.

Our clients depend on us not just for technical excellence, but for exceptional service.

That's where you come in.

We are looking for a Remote Customer Support Specialist who brings intelligence, empathy, and ownership to every client interaction someone who will elevate the support experience as an extension of our engineering excellence.

What You'll Be Doing:

- Serve as the first point of contact for clients, handling inquiries, troubleshooting issues, and providing timely, thoughtful solutions.

- Develop a deep understanding of our services from CFD modeling to physical modeling to better support client success.

- Communicate with professionalism, clarity, and technical fluency across email, live chat, and support ticketing platforms.

- Work cross-functionally with Engineering, Operations, and Project Management teams to ensure client needs are met and exceeded.

- Track client interactions, document cases clearly, and help refine internal processes to make service even better.

- Identify patterns and recurring challenges, bringing insights forward to drive improvements.

What You'll Bring:

- 2+ years of Customer Support or Client Success experience, preferably supporting technical, scientific, or engineering clients.

- Strong communication skills able to simplify complex concepts for diverse audiences.

- Empathy, patience, and a solutions-oriented mindset.

- Highly organized and self-directed, thriving in a remote work environment.

- Comfortable with CRM tools (like HubSpot, Salesforce, or Zendesk) and remote collaboration tools (Slack, Zoom, etc.).

- Bonus points for background or strong interest in civil engineering, environmental sciences, aerospace, or biotechnology.

What We Offer:

At Heritage Civil Works, we don't just invest in projects we invest in our people.

Here's what you'll receive when you join us:

- Comprehensive Health Insurance (medical, dental, vision)

- Professional Development Support (courses, certifications, leadership training)

- Generous Paid Time Off (PTO) and Paid Holidays

- 401(k) Retirement Plan with company matching

- Mental Health and Wellness Programs

- Performance-Based Bonuses

- Home Office Setup Stipend to ensure you're ready to excel

- Career Advancement Opportunities grow with a company that's building the future

Let's Deliver Excellence Together

If you're ready to combine world-class customer care with world-changing engineering innovation,

then Heritage Civil Works is where you belong.

Apply today.

Heritage Civil Works Engineering Tomorrow, Today.

Apply