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Entry Level Remote Customer Service Jobs in Belleville, IL

Mindlance

Customer Service Representative

Saint Louis, MO · Remote

$15.50 - $21.25/hr

Customer Service Representative Duties: Incumbent will be a member of the Payer Solutions ... same 100% Remote Financials: EEO: "Mindlance is an Equal Opportunity Employer and does not ...

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$26

How much do entry level remote customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level remote customer service in Belleville, IL is $18.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Remote Customer Service Representative, and why are they important?

To thrive as an Entry Level Remote Customer Service Representative, you need solid communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and basic office applications is typically required. Patience, active listening, and a positive attitude help you build rapport and effectively resolve customer issues remotely. These skills and qualities are essential for delivering excellent service, ensuring customer satisfaction, and maintaining efficiency in a virtual work environment.

What are some common challenges faced by entry level remote customer service representatives, and how can they be managed?

Entry level remote customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing their time effectively, and staying motivated while working independently. To manage these challenges, it's important to establish a dedicated, distraction-free workspace, use company-provided tools for regular check-ins with supervisors and teammates, and follow a structured daily schedule. Proactively seeking feedback and participating in virtual team meetings can also help you stay connected and informed.

What is an entry level remote customer service job?

An entry level remote customer service job involves assisting customers with their inquiries, concerns, or problems through phone, email, chat, or other online platforms, all while working from home or another remote location. These roles typically require good communication skills, basic computer proficiency, and a willingness to help others. Entry level means that little to no prior experience is needed, as employers often provide training for new hires. Remote customer service jobs offer flexibility and the opportunity to work for companies across different industries without needing to commute.

What is the difference between Entry Level Remote Customer Service vs Entry Level Remote Technical Support?

AspectEntry Level Remote Customer ServiceEntry Level Remote Technical Support
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; basic technical knowledge or certifications often preferred
Work EnvironmentCustomer service platforms, chat, email, phoneTechnical tools, remote troubleshooting software, chat, email, phone
Employer & Industry UsageRetail, e-commerce, service industriesIT, software, electronics, tech companies
Common Search & Comparison IntentUnderstanding entry-level customer support rolesExploring technical support roles for beginners

Entry Level Remote Customer Service focuses on assisting customers with inquiries, orders, and issues via communication channels, requiring strong communication skills. Entry Level Remote Technical Support involves helping users troubleshoot technical problems, often requiring basic technical knowledge. Both roles are remote, entry-level, and industry-specific, but differ mainly in technical complexity and skill requirements.

What are the most commonly searched types of Remote Customer Service jobs in Belleville, IL? The most popular types of Remote Customer Service jobs in Belleville, IL are:
What are popular job titles related to Entry Level Remote Customer Service jobs in Belleville, IL? For Entry Level Remote Customer Service jobs in Belleville, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Service jobs in Belleville, IL look for? The top searched job categories for Entry Level Remote Customer Service jobs in Belleville, IL are:
What cities near Belleville, IL are hiring for Entry Level Remote Customer Service jobs? Cities near Belleville, IL with the most Entry Level Remote Customer Service job openings:
Entry Level Remote Customer Service jobs near you
Infographic showing various Entry Level Remote Customer Service job openings in Belleville, IL as of May 2026, with employment types broken down into 1% As Needed, 95% Full Time, 3% Part Time, and 1% Temporary. Highlights an 74% Physical, 5% Hybrid, and 21% Remote job distribution, with an average salary of $37,976 per year, or $18.3 per hour.
Customer Service Representative

Customer Service Representative

Mindlance

Saint Louis, MO • Remote

$15.50 - $21.25/hr

Other

Posted 6 days ago

Job description

Reason: Replacement
Department: PAYER SVC OPAYER - DPC
Job Category: Customer Advocacy
Job Title: Customer Service Representative
Duties: Incumbent will be a member of the Payer Solutions Operations customer service team; responsible for responding to customers and providers related to products we service. Candidate will be responsible for maintaining call center statistics including Average Speed of Answer, After Call Work and Schedule Adherence. Incumbent will handle precertification calls from HealthCare Professionals and Third Party Administrator clients as well as assist customers with provider verification.
Skills:
2+ years experience in service operations environment, preferably call center environment.
Knowledge of Medical Coding and Billing.
Articulate, service oriented and accurate documentation process skills.
Analytical, attention to detail and quality oriented.
Strong organizational and time management skills.
Strong written and verbal communication skills.
Knowledge of MS applications.
Problem solving skills.
Ability to manage multiple tasks and work under pressure in a fast paced environment.
40 WPM
4 Non-Negotiable Skills:
- Time Management
- Great communication skills (verbal & written)
- Detail orientated
- Fast paced
Keywords:
Education: High school diploma or higher
Skills and Experience:
Required Skills:
SERVICE OPERATIONS
CALL CENTER OPERATIONS
MEDICAL CODING
MEDICAL BILLING
DOCUMENTATION PROCESS
ANALYTICAL SKILLS
ATTENTION TO DETAIL
ORGANIZATIONAL SKILLS
Additional Skills:
TIME MANAGEMENT
WRITTEN COMMUNICATION
VERBAL COMMUNICATION
MICROSOFT APPLICATIONS
PROBLEM SOLVING
TASK MANAGEMENT
TYPING SPEED (40 WPM)
Languages:
English
Read
Write
Speak
Minimum Degree Required: Completed High School (Diploma or GED)
Patents: No
Publications: No
Veteran Status: No
# of Positions: 1
Schedule:
Start Date: 05/26/2026
Estimated End Date: 07/31/2026
Hours Per Week: 40.00
Hours Per Day: 8.00
Interview Notes: Monday - Friday 8am - 4:30pm (CST) Schedule may change after 6 months (CA not included)
Training Schedule will be the same
100% Remote
Financials:
EEO:
"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."

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About Mindlance

Sourced by ZipRecruiter

Mindlance is a multinational staffing and services firm based in the Greater NYC area. We have 14 offices across the United States, Canada, and India. We match talented people to Fortune 500 and Fortune 1000 companies across industries. We have been in business since 1999 and are recognized by Staffing Industry Analysts (SIA) as one of the fastest-growing U.S. staffing firms. Our rapid growth means more jobs, more projects, and more opportunities for you. Our core philosophy means that you work with an organization that truly values and recognizes you.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Union, NJ, US

Year founded

1999

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