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Entry Level Remote Customer Service Representative Jobs in Racine, WI

Next Stop Travels

Travel Customer Representative

Milwaukee, WI · On-site +1

$15.75 - $21.50/hr

About the job Travel Customer Representative Position: Travel Customer Representative Company ... service and helping our clients discover the world in new and exciting ways. As a remote company ...

INSPIRED

Travel Representative

Milwaukee, WI · Remote

$15.75 - $21.50/hr

Strong customer service experience (preferably in travel or hospitality). Organized, dependable ... Passion for travel and helping others plan unforgettable experiences. 100% remote work with ...

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Entry Level Remote Customer Service Representative information

See Racine, WI salary details

$9

$17

$25

How much do entry level remote customer service representative jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for entry level remote customer service representative in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Remote Customer Service Representative, and why are they important?

To thrive as an Entry Level Remote Customer Service Representative, you need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and ticketing systems is typically required. Outstanding problem-solving abilities, patience, and the ability to work independently distinguish top performers in this role. These skills and qualities are crucial for delivering efficient, positive customer experiences and effectively resolving issues in a remote environment.

What are some common challenges faced by Entry Level Remote Customer Service Representatives, and how can they be managed?

Entry Level Remote Customer Service Representatives often face challenges such as managing high call or chat volumes, staying motivated while working independently, and effectively communicating without in-person cues. To manage these, it’s helpful to establish a structured daily routine, make use of collaboration tools to stay connected with your team, and actively seek feedback from supervisors. Building strong time-management skills and participating in regular team meetings can also help overcome feelings of isolation and keep you aligned with company goals.

What does an Entry Level Remote Customer Service Representative do?

An Entry Level Remote Customer Service Representative assists customers by answering inquiries, resolving issues, and providing information about products or services, all from a remote location. They typically communicate with customers via phone, email, or chat, and use company software to track interactions and solutions. This role is ideal for those new to customer service and offers the flexibility to work from home while gaining valuable experience in communication and problem-solving.

What is the difference between Entry Level Remote Customer Service Representative vs Entry Level Remote Customer Support Specialist?

AspectEntry Level Remote Customer Service RepresentativeEntry Level Remote Customer Support Specialist
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; technical knowledge optional
Work EnvironmentRemote, handling customer inquiries via phone, chat, or emailRemote, providing technical or product support to customers
Employer & Industry UsageRetail, telecom, e-commerce companiesTech companies, software providers, electronics brands
Search & Comparison IntentCustomer service roles, entry-level support jobsTechnical support, product assistance roles

While both roles are entry-level remote positions involving customer interaction, the Customer Service Representative focuses on general inquiries and account issues, whereas the Customer Support Specialist provides technical or product-specific assistance. Understanding these differences helps job seekers target the right position based on their skills and interests.

What are the most commonly searched types of Remote Customer Service Representative jobs in Racine, WI? The most popular types of Remote Customer Service Representative jobs in Racine, WI are:
What are popular job titles related to Entry Level Remote Customer Service Representative jobs in Racine, WI? For Entry Level Remote Customer Service Representative jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Service Representative jobs in Racine, WI look for? The top searched job categories for Entry Level Remote Customer Service Representative jobs in Racine, WI are:
What cities near Racine, WI are hiring for Entry Level Remote Customer Service Representative jobs? Cities near Racine, WI with the most Entry Level Remote Customer Service Representative job openings:
Entry Level Remote Customer Service Representative jobs near you
Customer Service Representative Chicago, Illinois

Customer Service Representative Chicago, Illinois

HomeTeam Pest Defense

Antioch, IL • On-site, Remote

$18 - $22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

HomeTeam Pest Defense rating

7.6

Company rating: 7.6 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

5th of 31 rated pest control companies

Job description

Customer Service Representative

OPC Pest Services rapidly expanding in the Northeastern Illinois and Chicago service areas --if you're looking for competitive wages with a stress-free work environment, we have amazing job opportunities with full-time employment all year round! We're searching for our next Customer Service Representative and if you're looking for competitive wages and you embrace an engaged, team-centered work environment as you work to assist technicians and customers, we have an amazing career in our Customer Care Center for you!

We Offer…

  • Competitive hourly wages dependent on skill level--starting wages between $18-$22 per hour;
  • Cut the commute--work from home! Our CSRs are trained onsite to start then work from home (must have a designated home office space with acceptable internet speeds);
  • Comprehensive benefits package including low cost medical, dental, vision insurances, 1x annual salary life insurance, and many more optional benefits (visit rollinsbenefits.com for more information);
  • 401(k) plan with 4.5% company match, Rollins Corporation employee stock purchase plan;
  • Six paid holidays and a generous PTO (paid time off) program-- receive up to 15 PTO days your first year ;
  • Employer discount program through PerkSpot;
  • An energetic and diverse staff that appreciate each other and the communities that we serve.

We look forward to having you on our Team!

Responsibilities

  • Provide exceptional customer service and a quality experience to internal and external clients
  • Prioritize, plan and complete daily tasks, special projects, and assignments
  • Facilitate accounts receivable and collection efforts
  • Manage administrative requests and tasks
  • Provide proactive customer follow-up in a timely manner
  • Deliver accurate service and promotional information
  • Maintain accurate records utilizing customer service software applications
  • Partner with management to manage expectations and meet deadlines
  • Assist in scheduling of service routes
  • Produce accurate and timely reports
  • Ensure that work is complete and results are satisfactory
  • Assist in training of new team members as requested/needed
  • Demonstrate strong attention to detail and accuracy

What We're Looking For:

We are seeking a client-facing customer service professional with patience, accountability, and a genuine passion for providing a quality customer service experience.

Excellent communication and problem-solving skills are crucial to our business.

If you are a collaborative partner with a strong work ethic who can appreciate providing support while assisting others, this is the right career fit for you.

If you're organized and enthusiastic, you are ready to be a P.E.S.T.!

Our Core Values

Be a P.E.S.T.

Professional.. . Do your best to be the best

Ethical.. . Do the right thing

Selfless. .. Do more for others

Teamwork. .. Do it for you, me & OPC

Join OUR High Quality Customer Service Team!

Qualifications

  • High school degree or equivalent
  • Excellent phone etiquette and friendly, professional demeanor
  • Strong organizational skills and ability to manage multiple priorities, i.e. multi-task
  • Knowledge of MS Office environment with Word, Excel, and Outlook proficiency
  • Knowledge of customer service principles and best practices
  • Excellent written and verbal communication
  • Excellent interpersonal skills, communicates extensively via telephone and electronically with customers and co-workers
  • We require successful completion of background check and drug screen

Apply today to become a P.E.S.T. with OPC !

OPC Pest Services is an Equal Opportunity / Proud Veteran / Individuals with Disabilities Employer.

What HomeTeam Pest Defense employees say

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