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Entry Level Remote Customer Service Representative Jobs in Decatur, GA

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

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Entry Level Remote Customer Service Representative information

See Decatur, GA salary details

$9

$18

$26

How much do entry level remote customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level remote customer service representative in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Remote Customer Service Representative, and why are they important?

To thrive as an Entry Level Remote Customer Service Representative, you need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and ticketing systems is typically required. Outstanding problem-solving abilities, patience, and the ability to work independently distinguish top performers in this role. These skills and qualities are crucial for delivering efficient, positive customer experiences and effectively resolving issues in a remote environment.

What are some common challenges faced by Entry Level Remote Customer Service Representatives, and how can they be managed?

Entry Level Remote Customer Service Representatives often face challenges such as managing high call or chat volumes, staying motivated while working independently, and effectively communicating without in-person cues. To manage these, it’s helpful to establish a structured daily routine, make use of collaboration tools to stay connected with your team, and actively seek feedback from supervisors. Building strong time-management skills and participating in regular team meetings can also help overcome feelings of isolation and keep you aligned with company goals.

What does an Entry Level Remote Customer Service Representative do?

An Entry Level Remote Customer Service Representative assists customers by answering inquiries, resolving issues, and providing information about products or services, all from a remote location. They typically communicate with customers via phone, email, or chat, and use company software to track interactions and solutions. This role is ideal for those new to customer service and offers the flexibility to work from home while gaining valuable experience in communication and problem-solving.

What is the difference between Entry Level Remote Customer Service Representative vs Entry Level Remote Customer Support Specialist?

AspectEntry Level Remote Customer Service RepresentativeEntry Level Remote Customer Support Specialist
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; technical knowledge optional
Work EnvironmentRemote, handling customer inquiries via phone, chat, or emailRemote, providing technical or product support to customers
Employer & Industry UsageRetail, telecom, e-commerce companiesTech companies, software providers, electronics brands
Search & Comparison IntentCustomer service roles, entry-level support jobsTechnical support, product assistance roles

While both roles are entry-level remote positions involving customer interaction, the Customer Service Representative focuses on general inquiries and account issues, whereas the Customer Support Specialist provides technical or product-specific assistance. Understanding these differences helps job seekers target the right position based on their skills and interests.

What are the most commonly searched types of Remote Customer Service Representative jobs in Decatur, GA? The most popular types of Remote Customer Service Representative jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Entry Level Remote Customer Service Representative jobs? Cities near Decatur, GA with the most Entry Level Remote Customer Service Representative job openings:
Entry Level Remote Customer Service Representative jobs near you

Remote Customer Service Representative

Affordable Landscaping

Tucker, GA • Remote

$15 - $20.50/hr

Full-time

PTO

This job post has expired today. Applications are no longer accepted.

Job description

Remote Position: Remote Customer Service Representative Company Overview Affordable Landscaping Services is a leading provider of high-quality landscaping services in Tucker, Georgia. We specialize in creating beautiful outdoor spaces for our clients, from residential gardens to commercial properties. We are a fast-growing company that values customer satisfaction and strives to provide exceptional service to our clients.

Job Overview We are seeking a highly motivated and customer‐oriented individual to join our team as a Remote Customer Service Representative. In this role, you will be responsible for providing excellent customer service to our clients, managing inquiries and complaints, and ensuring a positive experience for all customers. Key Responsibilities Respond to customer inquiries and complaints promptly and professionally via email, phone, and chat Provide accurate and detailed information about our services, pricing, and promotions Schedule appointments and follow up with clients to ensure their needs are met Collaborate with our team to resolve any customer issues and ensure a high level of customer satisfaction Maintain accurate records of customer interactions and transactions Identify and elevate any emerging customer issues to the appropriate team members Continuously seek opportunities to improve the customer experience and provide feedback to the team Stay updated on company policies, procedures, and services to provide accurate information to customers Meet and exceed customer service goals and targets Requirements High school diploma or equivalent 1–2 years of experience in customer service or a related field Excellent communication skills, both written and verbal Strong problem‐solving and decision‐making abilities Ability to work independently and in a team environment Proficient in using computer systems and software, including Microsoft Office Must have a quiet and professional workspace to work remotely Availability to work full‐time, including evenings and weekends if needed Benefits Competitive salary Work from the comfort of your own home Opportunities for career growth and advancement Training and support from our experienced team Flexible work schedule Paid time off and holidays #J-18808-Ljbffr

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