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Full Time Remote Customer Service Representative Jobs in Decatur, GA

Kobie Marketing

Remote Customer Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Must be located full time in Florida, Georgia, Louisiana, Mississippi, Oklahoma,Tennessee or Texas ... Minimum of 2 years of customer service experience. * Proficiency in Microsoft Office Suite. Ability ...

ACC PREMIERE

Remote Customer Service Representative

Roswell, GA · Remote

$11.50 - $12/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... in retail or customer service, we want to hear from you! We are hiring remote positions for ... Ability to adapt to different types of customers and use positive language to represent yourself ...

Kobie Marketing

Remote Customer Service Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Must be located full time in Florida, Georgia, Louisiana, Mississippi, Oklahoma,Tennessee or Texas ... Minimum of 2 years of customer service experience. * Proficiency in Microsoft Office Suite. Ability ...

Afni, Inc.

Inbound Customer Service Representative

Atlanta, GA · On-site +1

  • Medical

  • Dental

  • Vision

  • PTO

Remote Customer Service Representative What will I do as a Remote Customer Service Representative ... * Full time hours. 40-hour work week * Paid Time Off. Because rest isn't a reward - it's necessary ...

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

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Full Time Remote Customer Service Representative information

See Decatur, GA salary details

$9

$18

$26

How much do full time remote customer service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for full time remote customer service representative in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is a full time remote customer service representative?

A Full Time Remote Customer Service Representative is a professional who assists customers with inquiries, issues, or orders from a remote location, typically working from home. Their main responsibilities include responding to customer questions via phone, email, or chat and providing support to ensure customer satisfaction. These representatives work full-time hours, meaning a standard workweek (usually around 40 hours), but all tasks are performed remotely rather than in a traditional office setting.

What are the key skills and qualifications needed to thrive as a full time remote customer service representative?

To excel as a Full Time Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat systems, and ticketing platforms is often required. Exceptional patience, active listening, and self-motivation are crucial soft skills for building rapport and managing customer interactions independently. These skills ensure efficient issue resolution, customer satisfaction, and productivity in a remote work environment.

What are some common challenges faced by full time remote customer service representatives, and how can they be managed effectively?

Full-time remote customer service representatives often face challenges such as maintaining clear communication across digital channels, managing time effectively without in-person supervision, and dealing with potential feelings of isolation. To overcome these, it's helpful to establish a dedicated workspace, use communication tools to stay connected with your team, and set clear daily goals. Regular check-ins with supervisors and peers can also provide support and foster a sense of belonging, helping you stay motivated and engaged in your role.

What is the difference between Full Time Remote Customer Service Representative vs Full Time Remote Technical Support Specialist?

AspectFull Time Remote Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentHome office with computer and phone setup, remote communication tools
Industry UsageCommon across retail, telecom, and service industries
Job FocusHandling customer inquiries, resolving issues, providing product info

While both roles involve remote work and customer interaction, a Full Time Remote Customer Service Representative primarily addresses general customer questions and issues, whereas a Full Time Remote Technical Support Specialist focuses on technical troubleshooting and product-specific technical assistance. The roles share similar credentials and work environments but differ in technical expertise and job focus.

How to get hired for full time remote customer service representative?

To get hired as a full-time remote customer service representative, candidates should have strong communication skills, experience with customer support tools like CRM software, and a reliable internet connection. Employers often look for previous customer service experience, a professional home office setup, and the ability to work independently on a fixed schedule.

What are the most commonly searched types of Remote Customer Service Representative jobs in Decatur, GA?

The most popular types of Remote Customer Service Representative jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Full Time Remote Customer Service Representative jobs?

Cities near Decatur, GA with the most Full Time Remote Customer Service Representative job openings:

Full Time Remote Customer Service Representative jobs near you

Remote Customer Service Representative

Sweetepictravels

Alpharetta, GA • Remote

$35K - $55K/hr

Full-time

Re-posted 12 days ago

Job description

Job description:

Overview

Join our dynamic team as a Remote Customer Service Representative, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In this energized role, you will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and care. Your proactive approach will help streamline communication, enhance customer satisfaction, and support the overall success of our client engagement strategies. This paid position offers an exciting opportunity to develop your skills in sales, customer service, and communication—all from the comfort of your home.

Duties

  • Act as the main liaison for clients, providing exceptional service through various communication channels
  • Manage client inquiries related to insurance sales, benefits administration, and general account questions
  • Conduct outbound telemarketing efforts to promote services and identify new sales opportunities
  • Negotiate terms and solutions with clients to meet their needs while aligning with company policies
  • Support sales administration tasks such as processing documentation, updating records, and tracking client interactions
  • Analyze client data to identify trends, improve service delivery, and recommend tailored solutions
  • Collaborate with marketing teams to implement strategies that enhance client engagement and retention

Requirements

  • Proven experience in outside sales, retail sales, or telemarketing roles with a focus on customer interaction
  • Strong negotiation skills combined with excellent communication abilities in multiple languages; bilingual proficiency is a plus
  • Familiarity with sales administration processes and analysis skills to interpret client data effectively
  • Knowledge of insurance sales or benefits administration is highly desirable
  • Exceptional customer service skills with a clear understanding of HIPAA regulations when handling sensitive information
  • Ability to work independently in a remote setting while maintaining high productivity and organization
  • Multilingual capabilities to serve diverse client populations effectively

Embark on a rewarding journey where your energy fuels exceptional client experiences! We’re committed to supporting your growth through comprehensive training and ongoing development opportunities. Join us today to make a meaningful impact while advancing your career in a vibrant, remote environment.

Benefits:

  • Flexible schedule
  • Work from home

Work Location: Remote