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Entry Level Remote Chat Support Jobs in Madison, TN

InsuraTec

Sales Representative (Remote)

Portland, TN ยท Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Nolensville, TN ยท Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

C&S Elite Getaways

Customer Care Coordinator

Nashville, TN ยท Remote

$17.50 - $22.75/hr

We are looking for a motivated and detail oriented individual to join our remote team. In this ... Key Responsibilities * ๏ปฟProvide support via email, chat, and phone * Assist with updates, changes ...

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Entry Level Remote Chat Support information

See Madison, TN salary details

$14

$24

$38

How much do entry level remote chat support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level remote chat support in Madison, TN is $24.66, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $27.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level remote chat support?

To thrive as an Entry Level Remote Chat Support representative, you need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer support platforms such as Zendesk, LiveChat, or Intercom is often required, along with the ability to quickly learn new digital tools. Patience, problem-solving, and the ability to remain courteous under pressure are standout soft skills in this role. These skills ensure efficient issue resolution, high customer satisfaction, and effective remote collaboration within support teams.

What are some common challenges faced by entry level remote chat support, and how can they be managed?

Entry level remote chat support agents often encounter challenges such as managing multiple chats simultaneously, maintaining a friendly and professional tone in written communication, and troubleshooting customer issues without face-to-face interaction. To manage these challenges, it's important to develop strong multitasking skills, familiarize yourself with company resources and knowledge bases, and practice clear, concise written communication. Many companies provide training and regular feedback to help new agents build confidence and improve performance over time.

What is the difference between Entry Level Remote Chat Support vs Entry Level Remote Customer Service Representative?

AspectEntry Level Remote Chat SupportEntry Level Remote Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, from home, via chat platformsOnline, from home, via phone and chat
Industry UsageCustomer support, tech companies, e-commerceRetail, telecom, service industries
Common Search IntentRemote chat support jobs, online customer supportRemote customer service jobs, online support roles

Entry Level Remote Chat Support focuses on assisting customers through live chat platforms, often requiring quick typing skills and basic technical knowledge. Entry Level Remote Customer Service Representative may handle both chat and phone support, emphasizing communication skills. Both roles are remote, entry-level, and industry-specific, but chat support is more specialized in online messaging, while customer service reps may work across multiple channels.

What is an entry level remote chat support?

An Entry Level Remote Chat Support job involves assisting customers or clients through online chat platforms, typically from a home or remote location. Employees in this role answer questions, resolve issues, and provide information about products or services using written communication. Since this is an entry-level position, it generally requires basic computer skills, strong communication abilities, and little to no prior experience. Many companies offer training to help new hires learn the necessary tools and protocols. This role is ideal for those seeking flexible work-from-home opportunities or looking to start a career in customer service.
What cities near Madison, TN are hiring for Entry Level Remote Chat Support jobs? Cities near Madison, TN with the most Entry Level Remote Chat Support job openings:
Entry Level Remote Chat Support jobs near you
Infographic showing various Entry Level Remote Chat Support job openings in Madison, TN as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,299 per year, or $24.7 per hour.

Sales Representative (Remote)

InsuraTec

Portland, TN โ€ข Remote

Full-time

Re-posted 8 days ago

Job description

Location: 100% Remote (Work From Home)

About InsuraTec:

InsuraTec is a leading provider in financial planning and insurance services. Weโ€™re looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities.

Key Responsibilities:

  • Account Management: Oversee client accounts to ensure high satisfaction and address needs promptly.
  • Client Relations: Develop and sustain strong client relationships, delivering customized solutions.
  • Client Retention: Foster client loyalty and maximize long-term client value.
  • Customer Support: Offer excellent support to resolve client inquiries and concerns.
  • Sales & Promotion: Market and sell life insurance products tailored to clientsโ€™ needs.
  • Sales Strategy: Plan and execute strategies to meet and surpass sales targets.
  • Lead Generation Support: Leverage provided marketing resources to generate leads.
  • Training Provided: Comprehensive training to help you obtain a life insurance license and sharpen sales skills.
  • Underwriting Collaboration: Work closely with underwriting to facilitate smooth policy issuance.
  • Remote Flexibility: Enjoy the freedom to work from home on your schedule.
  • Work-Life Balance: Achieve balance with our flexible hours.

Qualifications:

  • Entry-Level Friendly: No prior experience needed; we offer full training.
  • Self-Motivated: Must be highly driven and proactive in achieving goals.
  • Commission-Based: Earnings are based on performance, offering unlimited income potential.
  • No Cold Calling or Door-to-Door: Sales are inbound-focused with no cold calling or door-to-door.
  • Transparent & Inclusive: Commitment to integrity, transparency, and inclusivity in all interactions.
  • Relentless & Goal-Oriented: A determined attitude toward meeting and exceeding targets.
  • Self-Paced & Virtual: Control your career growth at your own pace with maximum flexibility.
  • Financial Services: Gain a foothold in the financial services industry, providing essential solutions to clients.
  • Full-Time Commitment: This is a full-time opportunity for those ready to commit to a career of growth and achievement.

If youโ€™re looking to build a rewarding career with unlimited growth potential, and you have the drive to succeed, apply now to join InsuraTec Services Group. We are committed to supporting your personal and professional growth every step of the way.

InsuraTec is an Equal Opportunity Employer: We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

Apply