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Entry Level Remote Chat Support Jobs in Madison, TN

Nexera

Entry Level Remote Sales Role

Nashville, TN · Remote

$1.5K - $5.3K/wk

About this role We are hiring entry-level Financial Sales Consultants to join our remote team. In ... We provide full training and licensing support. Why recent grads choose this over a traditional job ...

Nexera

Entry Level Remote Insurance Sales

Nashville, TN · Remote

$1.5K - $3.2K/wk

About this role We're hiring entry-level Financial Sales Consultants for our remote team. You'll ... What we provide * Full licensing support -- we walk you through getting your Life and Health ...

Schafer Manufacturing Co

Web Chat Agent (Remote)

Nashville, TN · Remote

$15 - $20/hr

As a Web Chat Agent at Schafer Manufacturing Co, you will be responsible for providing exceptional customer service and support to our online customers. This is a remote position that requires strong ...

New

ForgeFit

Remote Customer Service Specialist

Nashville, TN · On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

InsuraTec

Sales Representative (Remote)

Nashville, TN · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Lebanon, TN · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Brentwood, TN · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Franklin, TN · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

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Entry Level Remote Chat Support information

See Madison, TN salary details

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How much do entry level remote chat support jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for entry level remote chat support in Madison, TN is $24.66, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $27.60 per hour, depending on experience, location, and employer.

What is an entry level remote chat support?

An Entry Level Remote Chat Support job involves assisting customers or clients through online chat platforms, typically from a home or remote location. Employees in this role answer questions, resolve issues, and provide information about products or services using written communication. Since this is an entry-level position, it generally requires basic computer skills, strong communication abilities, and little to no prior experience. Many companies offer training to help new hires learn the necessary tools and protocols. This role is ideal for those seeking flexible work-from-home opportunities or looking to start a career in customer service.

What are the key skills and qualifications needed to thrive as an entry level remote chat support?

To thrive as an Entry Level Remote Chat Support representative, you need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer support platforms such as Zendesk, LiveChat, or Intercom is often required, along with the ability to quickly learn new digital tools. Patience, problem-solving, and the ability to remain courteous under pressure are standout soft skills in this role. These skills ensure efficient issue resolution, high customer satisfaction, and effective remote collaboration within support teams.

What are some common challenges faced by entry level remote chat support, and how can they be managed?

Entry level remote chat support agents often encounter challenges such as managing multiple chats simultaneously, maintaining a friendly and professional tone in written communication, and troubleshooting customer issues without face-to-face interaction. To manage these challenges, it's important to develop strong multitasking skills, familiarize yourself with company resources and knowledge bases, and practice clear, concise written communication. Many companies provide training and regular feedback to help new agents build confidence and improve performance over time.

What is the difference between Entry Level Remote Chat Support vs Entry Level Remote Customer Service Representative?

AspectEntry Level Remote Chat SupportEntry Level Remote Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, from home, via chat platformsOnline, from home, via phone and chat
Industry UsageCustomer support, tech companies, e-commerceRetail, telecom, service industries
Common Search IntentRemote chat support jobs, online customer supportRemote customer service jobs, online support roles

Entry Level Remote Chat Support focuses on assisting customers through live chat platforms, often requiring quick typing skills and basic technical knowledge. Entry Level Remote Customer Service Representative may handle both chat and phone support, emphasizing communication skills. Both roles are remote, entry-level, and industry-specific, but chat support is more specialized in online messaging, while customer service reps may work across multiple channels.

What job categories do people searching Entry Level Remote Chat Support jobs in Madison, TN look for?

The top searched job categories for Entry Level Remote Chat Support jobs in Madison, TN are:

What cities near Madison, TN are hiring for Entry Level Remote Chat Support jobs?

Cities near Madison, TN with the most Entry Level Remote Chat Support job openings:

Entry Level Remote Chat Support jobs near you
Infographic showing various Entry Level Remote Chat Support job openings in Madison, TN as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $51,299 per year, or $24.7 per hour.

Remote Customer Support Specialist

Rooted Talent Solutions

Nashville, TN • Remote

Contractor

Posted 5 days ago

Job description

Employment Type: Independent Contractor / Remote Opportunities

Location: Remote — United States

Job Description:

Rooted Talent Solutions is seeking professional, customer-focused individuals interested in remote customer support opportunities.

Our growing representative network supports a variety of remote customer-service functions, including phone support, chat support, email support, customer account assistance, technical support, and administrative customer-service functions.

The specific responsibilities, schedule, compensation, and requirements depend on the opportunity and client program.

What You May Do

Depending on the opportunity, you may:

  • Respond to customer inquiries by phone
  • Provide chat-based customer support
  • Respond to customer emails
  • Assist customers with account or service questions
  • Troubleshoot basic technical issues
  • Document customer interactions
  • Navigate multiple computer systems
  • Provide accurate information
  • Resolve customer concerns professionally
  • Escalate issues when appropriate
  • Maintain customer confidentiality
  • Meet applicable quality and performance expectations
Why Rooted Talent Solutions?

Work From Home

Perform your work remotely from a professional home environment.

Flexibility

Some opportunities offer flexible scheduling and allow representatives to select available service intervals based on their availability and program requirements.

Multiple Support Channels

Opportunities may include phone, chat, email, technical support, or administrative customer support.

Professional Community

You'll have access to Rooted Talent Solutions resources and a growing community of remote representatives.

U.S.-Based Talent Focus

Rooted Talent Solutions primarily builds its representative network around professionals located in the United States. Our network also includes bilingual talent, including Spanish-speaking representatives.

Basic Requirements

Applicants should have:

  • A reliable computer
  • Reliable internet
  • A professional, distraction-free workspace
  • Strong verbal and/or written communication skills
  • Basic computer proficiency
  • Ability to multitask
  • Ability to work independently
  • Professional customer-service skills
  • Ability to complete required onboarding
  • Ability to complete applicable verification/background screening
  • Ability to successfully complete required training

Specific technical requirements vary by opportunity.

Important

This is not a guaranteed employment or guaranteed-income position.

Opportunities, compensation, schedules, training requirements, equipment requirements, and eligibility requirements vary.

Applicants should carefully review the details of an opportunity before selecting it and should only select an opportunity they are prepared to complete.

Ready to Get Started?

If you're looking for a professional way to work remotely and believe you'd be a strong customer-service representative, we'd love to hear from you.

Complete our application to determine which opportunities may be a fit for you.