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Entry Level Remote Chat Support Jobs in Alabama (NOW HIRING)

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Entry Level Remote Chat Support information

What are the key skills and qualifications needed to thrive as an entry level remote chat support?

To thrive as an Entry Level Remote Chat Support representative, you need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer support platforms such as Zendesk, LiveChat, or Intercom is often required, along with the ability to quickly learn new digital tools. Patience, problem-solving, and the ability to remain courteous under pressure are standout soft skills in this role. These skills ensure efficient issue resolution, high customer satisfaction, and effective remote collaboration within support teams.

What are some common challenges faced by entry level remote chat support, and how can they be managed?

Entry level remote chat support agents often encounter challenges such as managing multiple chats simultaneously, maintaining a friendly and professional tone in written communication, and troubleshooting customer issues without face-to-face interaction. To manage these challenges, it's important to develop strong multitasking skills, familiarize yourself with company resources and knowledge bases, and practice clear, concise written communication. Many companies provide training and regular feedback to help new agents build confidence and improve performance over time.

What is the difference between Entry Level Remote Chat Support vs Entry Level Remote Customer Service Representative?

AspectEntry Level Remote Chat SupportEntry Level Remote Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, from home, via chat platformsOnline, from home, via phone and chat
Industry UsageCustomer support, tech companies, e-commerceRetail, telecom, service industries
Common Search IntentRemote chat support jobs, online customer supportRemote customer service jobs, online support roles

Entry Level Remote Chat Support focuses on assisting customers through live chat platforms, often requiring quick typing skills and basic technical knowledge. Entry Level Remote Customer Service Representative may handle both chat and phone support, emphasizing communication skills. Both roles are remote, entry-level, and industry-specific, but chat support is more specialized in online messaging, while customer service reps may work across multiple channels.

What is an entry level remote chat support?

An Entry Level Remote Chat Support job involves assisting customers or clients through online chat platforms, typically from a home or remote location. Employees in this role answer questions, resolve issues, and provide information about products or services using written communication. Since this is an entry-level position, it generally requires basic computer skills, strong communication abilities, and little to no prior experience. Many companies offer training to help new hires learn the necessary tools and protocols. This role is ideal for those seeking flexible work-from-home opportunities or looking to start a career in customer service.

What are the most commonly searched types of Remote Chat Support jobs in Alabama?

The most popular types of Remote Chat Support jobs in Alabama are:

What job categories do people searching Entry Level Remote Chat Support jobs in Alabama look for?

The top searched job categories for Entry Level Remote Chat Support jobs in Alabama are:

What cities in Alabama are hiring for Entry Level Remote Chat Support jobs?

Cities in Alabama with the most Entry Level Remote Chat Support job openings:

Infographic showing various Entry Level Remote Chat Support job openings in Alabama as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution.

Tagalog Language Instructor, eMentor

Yorktown Systems Group, Inc.

Montgomery, AL โ€ข On-site, Remote

Part-time

Re-posted 26 days ago


Job description

ABOUT THE ORGANIZATION Yorktown Systems Group, Inc., and its wholly-owned subsidiaries, are a committed team of dedicated former military and civilian professionals who believe in providing ethical and quality services to Government customers. Our leadership team is composed primarily of Veterans who are now serving in a corporate environment rather than in uniform. Our customer's missions become our own and we are committed to working as a team to achieve success. Because of the depth and experiences of our corporate leadership, we can assure all our customers that "we will do what we say we can do" and will focus on our customer's missions rather than corporate goals. Our business model is based on a personal commitment from our leaders to maintain contact with our customers to continually and consistently gauge our performance. Yorktown Systems Group was founded on the idea that providing quality and ethical services with a laser focus on our customer's goals is an effective long-term business model. Our mission, therefore, is to help our customers meet their requirements and goals. The contractor will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. This provision shall not apply to instances in which an employee who has access to the compensation information of other employees or applicants as a part of such employee's essential job functions discloses the compensation of such other employees or applicants to individuals who do not otherwise have access to such information, unless such disclosure is in response to a formal complaint or charge, in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or is consistent with the contractor's legal duty to furnish information. The Unconventional, LLC is a wholly-owned subsidiary of Yorktown Systems Group, Inc.
Job Title
Tagalog Language Instructor, eMentor
Location
Maxwell Air Force Base, AL - Maxwell Air Force Base, AL 36113 US
Remote, Virtual, US - AL US (Primary)
Job Description
Summary:
The Unconventional is seeking a qualified Language Instructor to support The Language Enabled Airman Program (LEAP) and the Air Force Culture and Language Center (AFCLC). LEAP is an AFCLC-managed, volunteer, career-spanning program that develops language-enabled, cross-culturally competent service members across the General Purpose Force (GPF) with working-level foreign language proficiency. With these skills, Airmen and Guardians who are deliberately developed as LEAP Scholars are better equipped to support the application of airpower by sharing regional security burdens through strengthened partnerships, developing interoperability, and understanding adversaries.
eMentor courses assess, enhance, and sustain service members' language skills throughout their careers. Instruction is participant-centered and tailored to each learner's needs within the structure of the provided curriculum. Courses target growth in all four modalities (listening, speaking, reading, and writing), build cross-cultural knowledge, and strengthen intercultural communication skills. Designed to support operational demands, courses are available 24/7 across all time zones to support a globally distributed force, with both scheduled courses and OnDemand session options. Instruction takes place one-on-one or with groups of two to four Scholars. eMentor online courses connect service members synchronously with native-speaking instructors, at times that align with each Scholar's availability.
Specific duties may include, but are not limited to:
  • Administer the eMentor curricula (syllabi and lesson plans) provided by the Client
  • Prepare instructional aids (e.g., presentation slides, digital whiteboard content) and supporting open-source materials for each session.
  • Instructional aids shall be prepared IAW industry's best practices for instructional quality and effectiveness.
  • Operate UCC platform tools including launching live sessions, managing audio/video, screen sharing, chat, and materials, support Scholar access and keyboard setup, adjust bandwidth settings, and troubleshoot routine technical issues during instruction.
  • Deliver instruction aligned with lesson objectives and plans, incorporating cultural, technical, military, and geopolitical content (including open-source materials) to support language development and mission-relevant understanding for Scholars at ILR Level 2 and above.
  • Provide one-on-one feedback, review homework and assessments, and monitor attendance to support Scholar language development and course progress.
  • Support OnDemand session scheduling functions in the Language Enabled Development Resource (LEaDeR) application by coordinating weekly schedule availability with the ISS.

Job Requirements
Required Qualifications:
  • Must possess language skills in the target language(s) equivalent to an ILR Advanced Professional Proficiency or a "Superior" rating in speaking and writing on the American Council for the Teaching of Foreign Languages (ACTFL) proficiency scale for each language and dialect they will instruct
  • Must hold at least a bachelor's level degree in language instruction or a related social science field, such as History, Political Science, International Relations, Anthropology, Archeology, and Cultural Geography, and/or possess a minimum of five years of embedded experience in the target culture(s).
  • Must be capable of delivering instruction and conducting assessments across proficiency levels ranging from ILR level 0 through ILR Level 3+.
  • Extensive global regional expertise.
  • Extensive knowledge of foreign language teaching techniques and instructional systems.
  • Extensive knowledge of learning theory, the psychology of learning, educational psychology, and Instructional Product Development.
  • Extensive knowledge of instructional design practices, principles, techniques, and curriculum development.
  • Extensive knowledge of standardized, web-based, interactive course delivery systems.
  • Extensive expertise in instructor facilitation and faculty development.
  • Extensive knowledge of the use of computers in education and training.
  • Demonstrated knowledge and skill in multimedia design and delivery methods (e.g., imbedded video instruction).
  • General knowledge of and competency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, Access), Adobe Acrobat Professional, and other common productivity software.
  • eMentors may be dual nationals who are native to regions where the language is commonly spoken and/or professional language instructors with demonstrated expertise in the relevant cultures and customs.

Clearance: Must be able to pass a background check
Location: Montgomery, AL / Remote
Travel: No travel required
Security Clearance
Travel
No travel required
Job Type
Part-time
Exemption Type
Non-Exempt
Category
Contractors
EEO STATEMENT Yorktown Systems Group, Inc., and its wholly-owned subsidiaries, are an Equal Opportunity Employer. No employee or applicant for employment is denied equal opportunity because of race, color, sex, national origin, religion, age, disability, marital status, pregnancy, sexual orientation, gender identity, genetic information, any other non-merit-based factor, or other characteristics protected by law. As part of the company's equal employment opportunity policy, Yorktown Systems Group, Inc., and its subsidiaries, will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities. The Unconventional, LLC. is a wholly-owned subsidiary of Yorktown Systems Group, Inc.