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Entry Level Remote Chat Moderator Jobs in Pennsylvania

InfoCision

Entry Level Supervisor-Remote

New Castle, PA · Remote

$30K/yr

Entry-Level Supervisor (Remote) $30,000/year (flexible based on experience) Full-Time | Afternoon ... Communicate with agents via chat, phone, and video (Microsoft Teams) * Address performance concerns ...

InfoCision

Entry Level Supervisor-Remote

New Castle, PA · Remote

$30K/yr

Entry-Level Supervisor (Remote) $30,000/year (flexible based on experience) Full-Time | Afternoon ... Communicate with agents via chat, phone, and video (Microsoft Teams) * Address performance concerns ...

CSAA

$13.50 - $18.50/hr

Provides entry level service and support to policyholders with a focus on first contact resolution ... Work directly with policyholders via phone, web and chat to ensure that each experience with us is ...

CSAA

$12.50 - $17/hr

Provides entry level service and support to policyholders with a focus on first contact resolution ... Work directly with policyholders via phone, web and chat to ensure that each experience with us is ...

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Entry Level Remote Chat Moderator information

What does an entry level remote chat moderator do?

An Entry Level Remote Chat Moderator is responsible for monitoring online chat rooms, forums, or social media platforms to ensure that conversations adhere to community guidelines. Their duties include reviewing messages, removing inappropriate content, and sometimes responding to user inquiries or escalating issues to supervisors. This role is typically performed from home using a computer and reliable internet connection, making it ideal for individuals seeking flexible, remote work. Good communication skills and attention to detail are important for success in this position.

What skills and qualifications are needed to thrive as an entry level remote chat moderator?

To thrive as an Entry Level Remote Chat Moderator, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with moderation platforms, chat management tools, and basic computer literacy are typically required. Excellent judgment, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are vital for ensuring safe, respectful online interactions and efficiently managing large volumes of chat content.

What challenges might I face as an entry level remote chat moderator, and how can I manage them?

As an entry level remote chat moderator, you may encounter challenges such as handling high message volumes, quickly identifying and addressing inappropriate content, and managing interactions with users from diverse backgrounds. Effective time management, staying updated on community guidelines, and using moderation tools efficiently are key strategies to handle these tasks. It's also helpful to communicate regularly with your moderation team for support and clarification on ambiguous situations. Building resilience and maintaining professionalism, even in stressful conversations, will help you succeed in this role.

What are the most commonly searched types of Remote Chat Moderator jobs in Pennsylvania?

The most popular types of Remote Chat Moderator jobs in Pennsylvania are:

What are popular job titles related to Entry Level Remote Chat Moderator jobs in Pennsylvania?

For Entry Level Remote Chat Moderator jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Chat Moderator jobs in Pennsylvania look for?

The top searched job categories for Entry Level Remote Chat Moderator jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Entry Level Remote Chat Moderator jobs?

Cities in Pennsylvania with the most Entry Level Remote Chat Moderator job openings:

Entry Level Remote Chat Moderator jobs near you
Infographic showing various Entry Level Remote Chat Moderator job openings in Pennsylvania as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Entry Level Supervisor-Remote

InfoCision

New Castle, PA • Remote

$30K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

InfoCision rating

3.0

Company rating: 3.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

72nd of 72 rated call and contact centers

Job description

Entry-Level Supervisor (Remote)

$30,000/year (flexible based on experience)
Full-Time | Afternoon/Evening Shifts + 1 Weekend Day
Multiple Openings - Apply Today

Start Your Leadership Career-From Home

Ready to take the next step beyond a typical call center role?

We're hiring Remote Entry-Level Supervisors to support and coach our call center agents. This is a great opportunity for someone with customer service or sales experience who wants to grow into leadership.

No formal management experience? That's okay-we'll help you build it.

What You'll Do

  • Coach and motivate a team of remote call center agents
  • Monitor calls and provide real-time feedback
  • Help your team meet performance goals and KPIs
  • Communicate with agents via chat, phone, and video (Microsoft Teams)
  • Address performance concerns and document coaching conversations
  • Troubleshoot basic tech issues (internet, systems, etc.)

What We're Looking For

  • Customer service, sales, or call center experience
  • Strong communication and people skills
  • Interest in leadership, coaching, or team development
  • Comfortable working in a fast-paced, metrics-driven environment
  • Basic computer skills (Microsoft Office/Teams)

Preferred (not required):

  • Previous leadership, mentoring, or coaching experience

Why Join Us

  • Build leadership experience
  • Gain coaching and performance management skills
  • Opportunity for advancement

Pay & Benefits

  • Starting at $30,000/year (flexible based on experience)
  • Medical, Dental, Vision insurance
  • Retirement plan (401k)
  • Paid holidays, vacation, and sick time
  • Full-time schedule (afternoon/evening shift)
  • Must be available for at least 1 weekend day
  • Reliable internet and a quiet dedicated workspace
  • Background check may be required

We're hiring multiple candidates-APPLY NOWto get started!

What InfoCision employees say

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