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Entry Level Remote Auto Claims Adjuster Jobs in Colorado

Experience with Commercial Auto claims is a plus. SUMMARY The Liability Claim Representative II ... Investigates and adjusts claims, as well as directs independent adjusters, experts, and other ...

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Entry Level Remote Auto Claims Adjuster information

What does an entry level remote auto claims adjuster do?

An Entry Level Remote Auto Claims Adjuster is responsible for reviewing and evaluating auto insurance claims, determining the extent of the insurance company's liability, and processing payments to policyholders. They work remotely, using phone calls, emails, and digital tools to gather information, interview claimants and witnesses, and assess damages. Entry-level adjusters typically handle simple cases at first, learning company policies and state regulations as they gain experience. Their role is crucial in ensuring that claims are resolved efficiently and fairly, often serving as the main point of contact between the insurer and the customer.

What are the key skills and qualifications needed to thrive as an entry level remote auto claims adjuster?

To thrive as an Entry Level Remote Auto Claims Adjuster, you need strong analytical skills, attention to detail, and a basic understanding of insurance principles, often supported by a high school diploma or equivalent. Familiarity with claims management software, estimating tools like CCC One or Audatex, and proficiency in using remote communication platforms are typically required. Excellent communication, negotiation, and customer service skills help you effectively handle claimants and resolve disputes. These skills ensure efficient, accurate claims processing and positive customer experiences in a remote work environment.

What are some common challenges faced by entry level remote auto claims adjusters, and how can they be addressed?

Entry level remote auto claims adjusters often face challenges such as managing a high volume of claims, learning to interpret policy language accurately, and effectively communicating with customers and repair shops without in-person interaction. To address these challenges, it's important to develop strong organizational skills, seek guidance from experienced colleagues, and utilize company-provided training resources. Building rapport over the phone or through email, and staying proactive in follow-ups, can also help ensure claims are processed efficiently and customer satisfaction is maintained.

What is the difference between Entry Level Remote Auto Claims Adjuster vs Auto Claims Examiner?

AspectEntry Level Remote Auto Claims AdjusterAuto Claims Examiner
CertificationsAdjuster license often requiredAdjuster license often required
Work EnvironmentRemote, independent assessmentRemote or office-based, detailed review
Industry UsageCommonly used in insurance companiesUsed in insurance and claims departments
Job FocusInitial claim assessment and investigationReviewing and validating claims

Both roles involve insurance claims and may require similar licenses, but the Entry Level Remote Auto Claims Adjuster focuses on initial assessments, while the Auto Claims Examiner emphasizes detailed review and validation of claims. Understanding these differences helps job seekers find the right position in the auto insurance industry.

What are the most commonly searched types of Remote Auto Claims Adjuster jobs in Colorado?

The most popular types of Remote Auto Claims Adjuster jobs in Colorado are:

What are popular job titles related to Entry Level Remote Auto Claims Adjuster jobs in Colorado?

For Entry Level Remote Auto Claims Adjuster jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Auto Claims Adjuster jobs in Colorado look for?

The top searched job categories for Entry Level Remote Auto Claims Adjuster jobs in Colorado are:

What cities in Colorado are hiring for Entry Level Remote Auto Claims Adjuster jobs?

Cities in Colorado with the most Entry Level Remote Auto Claims Adjuster job openings:

$88K - $145K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


American Family Insurance rating

7.5

Company rating: 7.5 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

226th of 315 rated insurance


Job description

You will investigate and maintains highly complex property/casualty claims. You will determine liability, secure information, review coverages, arrange appraisals, and settles claims. You will report to a senior manager, litigation.
Internal candidates are encouraged to apply and should review the internal mobility guidelines in the hybrid policy reference guide for more information on potential relocation.
In this primarily home-based role, you will spend 80% of your time (4+ days per week) working from home, proximate to one of our office locations (within approximately 35-50 miles). On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events. Locations are: Madison, WI; Boston, MA; Denver, CO; Hopkins, MN; Keene, NH; St. Joseph; Phoenix, AZ.
#LI-remote

Position Compensation Range:

$88,000.00 - $145,000.00

Pay Rate Type:

Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Why Choose American Family Insurance?
  • Purpose-Driven Work:Help real people navigate complex legal challenges. Your expertise will make a difference in their lives and communities

  • Career Growth:Build a long-term career with us. Gain valuable litigation experience, sharpen your trial skills, and develop specialty expertise in areas like auto, property, workers' compensation, and more

  • Supportive Team Culture:Collaborate with talented colleagues and report directly to a Senior Manager in our Legal department. We're committed to your professional development and success

  • Commitment to Excellence:Join a company recognized for integrity, innovation, and service. Be part of a team that sets the standard for legal representation in the insurance industry

What You'll Do:

  • Investigate origin and cause of high exposure claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc. Check for prior claims and recognizes environmental exposures.

  • Participate in High Damage Reviews (HDR) to address coverage issues and exposure. Handle claims on a good faith basis

  • Handle both 1st party and 3rd party claims under multiple policy types and numerous endorsements

  • Conduct on-site inspections when needed, evaluate damages and handle claim negotiations with insureds, claimants, attorneys, public adjusters

  • Respond to customer inquiries, make appropriate decisions, and close file as needed

  • Interpret and determine policies, leases, by-laws, declarations, articles, and contract coverages and applies to all parties for assigned losses. Interpret claim history coverages

  • Make independent decisions but recognize when assistance is needed

  • Proactively provide all parties with claim process and status as appropriate; answer questions or redirect to other areas

  • Serve as a mentor and subject matter expert for less experienced adjusters

  • May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience

Who We're Looking For:

  • Professionals eager to grow, learn, and contribute to a dynamic legal team

  • Individuals committed to excellence, integrity, and collaboration

What we need from you:

  • Coverage experience preferred

  • Demonstrated ability to handle 1st and 3rd party, multi-line claims across our operating territories

  • Demonstrated experience providing customer-driven solutions, support or service

  • Demonstrated ability to efficiently and effectively handle complex claims

  • Extensive knowledge of policies and endorsements coverages

  • Successfully applied knowledge of each phase of the claim handling process

Licenses

  • Obtain state specific property casualty claims licensing as required

Travel Requirements

  • Up to 10%.

  • Catastrophe travel up to 75% as applicable


Physical Requirements

  • Work that primarily involves sitting/standing

Additional Information
  • To ensure a strong start, all employees participate in our New Employee Orientation during their first week. This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth. At times, sessions may be delivered virtually based on scheduling and availability.
  • Offer to selected candidate will be made contingent on the results of applicable background checks
  • Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
  • Sponsorship will not be considered for this position unless specified in the posting

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.

#LI-MN2

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