ZipRecruiter

Log In

3

Entry Level Remote Answering Emails Jobs in Springfield, MA

ForgeFit

Remote Customer Service Specialist

Hartford, CT · On-site +1

$17.25 - $22.75/hr

Whether answering questions, resolving issues, or coordinating with internal teams, your focus will ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

All JobsAnswering Emails JobsEntry Level Remote Answering Emails JobsEntry Level Remote Answering Emails Jobs in Springfield, MA

Entry Level Remote Answering Emails information

See Springfield, MA salary details

$30.4K

$47.6K

$60.8K

How much do entry level remote answering emails jobs pay per year?

As of Aug 25, 2026, the average yearly pay for entry level remote answering emails in Springfield, MA is $47,563.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $52,300.00 per year, depending on experience, location, and employer.

What is the difference between Entry Level Remote Answering Emails vs Customer Service Representative?

AspectEntry Level Remote Answering EmailsCustomer Service Representative
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required CredentialsBasic communication skills, internet accessCustomer service skills, sometimes specific training
Industry UsageCommon in administrative and support rolesWidespread across retail, tech, healthcare, and more
Job FocusResponding to emails, managing correspondenceHandling customer inquiries, resolving issues

While both roles involve communication, Entry Level Remote Answering Emails primarily focuses on email correspondence from a remote setting, whereas Customer Service Representatives often handle a broader range of customer interactions, including calls and live chats. The email role is ideal for those seeking flexible, remote work with minimal credentials, while customer service roles may require more customer interaction skills and sometimes specific training.

What are popular job titles related to Entry Level Remote Answering Emails jobs in Springfield, MA?

For Entry Level Remote Answering Emails jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Answering Emails jobs in Springfield, MA look for?

The top searched job categories for Entry Level Remote Answering Emails jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Entry Level Remote Answering Emails jobs?

Cities near Springfield, MA with the most Entry Level Remote Answering Emails job openings:

Entry Level Remote Answering Emails jobs near you
Infographic showing various Entry Level Remote Answering Emails job openings in Springfield, MA as of August 2026, with employment types broken down into 73% Full Time, 22% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $47,563 per year, or $22.9 per hour.

Remote Customer Service Specialist

Hartford, CT • On-site, Remote

ForgeFit
See more jobs at ForgeFitexternal

$17.25 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.

Apply