IT Support Desk Operator
Houston, TX · On-site
... issues, service gaps, or process breakdowns and contribute ideas for long-term fixes ... with an entry-level IT support role while demonstrating the interpersonal skills needed to ...
Houston, TX · On-site
... issues, service gaps, or process breakdowns and contribute ideas for long-term fixes ... with an entry-level IT support role while demonstrating the interpersonal skills needed to ...
Houston, TX · On-site
... issues, service gaps, or process breakdowns and contribute ideas for long-term fixes ... with an entry-level IT support role while demonstrating the interpersonal skills needed to ...
Houston, TX · On-site
... operating companies providing solutions for the utility, renewable energy, electric power ... No experience required for an entry level position in the electric utility industry. More ...
Houston, TX · On-site
... operating companies providing solutions for the utility, renewable energy, electric power ... No experience required for an entry level position in the electric utility industry. More ...
Houston, TX · On-site
... operating companies providing solutions for the utility, renewable energy, electric power ... No experience required for an entry level position in the electric utility industry. More ...
Houston, TX · On-site
... operating companies providing solutions for the utility, renewable energy, electric power ... No experience required for an entry level position in the electric utility industry. More ...
... operating companies providing solutions for the utility, renewable energy, electric power ... No experience required for an entry level position in the electric utility industry. More ...
... operating companies providing solutions for the utility, renewable energy, electric power ... No experience required for an entry level position in the electric utility industry. More ...
Houston, TX · On-site
$20.87 - $25.42/hr
... entry level) Work Schedule: Weekends, Holidays, Flexible, On Call Equipment Operated: Sterilization Equipment, Decontamination Equipment, Computer/printer, Elevator System, Endoscopic Re-processors ...
Houston, TX · On-site
$20.87 - $25.42/hr
... entry level) Work Schedule: Weekends, Holidays, Flexible, On Call Equipment Operated: Sterilization Equipment, Decontamination Equipment, Computer/printer, Elevator System, Endoscopic Re-processors ...
Houston, TX · On-site
Seeking a high energy individual with entry level working experience in thin client computing ... Commanding knowledge of Linux based operating systems with strong network administrator experience.
Houston, TX · On-site
Seeking a high energy individual with entry level working experience in thin client computing ... Commanding knowledge of Linux based operating systems with strong network administrator experience.
Houston, TX · On-site
Seeking a high energy individual with entry level working experience in thin client computing ... Commanding knowledge of Linux based operating systems with strong network administrator experience.
Houston, TX · On-site
Seeking a high energy individual with entry level working experience in thin client computing ... Commanding knowledge of Linux based operating systems with strong network administrator experience.
Be Seen First
Houston, TX · On-site
$15 - $20/hr
CNC Machine Operator Mobile Temporary Services is assisting an industrial manufacturer to hire CNC ... LOCATION: 249 & 1960 PAY: $15/hr. - $20/hr. ENTRY LEVEL 1 - 3 Years Experience (DOE) SCHEDULE: 1st ...
Quick apply
Be Seen First
Houston, TX · On-site
$15 - $20/hr
CNC Machine Operator Mobile Temporary Services is assisting an industrial manufacturer to hire CNC ... LOCATION: 249 & 1960 PAY: $15/hr. - $20/hr. ENTRY LEVEL 1 - 3 Years Experience (DOE) SCHEDULE: 1st ...
This entry level role will be the beginning of your apprenticeship training to become a lightning ... Experience in operating machinery (mini excavator, forklift, etc.) (a plus but not required) * Some ...
Quick apply
This entry level role will be the beginning of your apprenticeship training to become a lightning ... Experience in operating machinery (mini excavator, forklift, etc.) (a plus but not required) * Some ...
Tomball, TX · On-site
$14.25 - $18/hr
Train and become efficient at expediting and processing product on the shop floor. Load and unload ... Experience operating forklifts and overhead cranes is helpful. This an entry-level job and requires ...
Tomball, TX · On-site
$14.25 - $18/hr
Train and become efficient at expediting and processing product on the shop floor. Load and unload ... Experience operating forklifts and overhead cranes is helpful. This an entry-level job and requires ...
Houston, TX · On-site
$17.75 - $20/hr
What is a Salesperson? Entry level sales position capable of supporting the DIY business and ... Operating inventory systems and store equipment * Parts and automotive system knowledge skills
Houston, TX · On-site
$17.75 - $20/hr
What is a Salesperson? Entry level sales position capable of supporting the DIY business and ... Operating inventory systems and store equipment * Parts and automotive system knowledge skills
Houston, TX · On-site
$17 - $19.25/hr
What is a Salesperson? Entry level sales position capable of supporting the DIY business and ... Operating inventory systems and store equipment * Parts and automotive system knowledge skills
Houston, TX · On-site
$17 - $19.25/hr
What is a Salesperson? Entry level sales position capable of supporting the DIY business and ... Operating inventory systems and store equipment * Parts and automotive system knowledge skills
New Caney, TX · On-site
$15.75 - $17.75/hr
What is a Salesperson? Entry level sales position capable of supporting the DIY business and ... Operating inventory systems and store equipment * Parts and automotive system knowledge skills
New Caney, TX · On-site
$15.75 - $17.75/hr
What is a Salesperson? Entry level sales position capable of supporting the DIY business and ... Operating inventory systems and store equipment * Parts and automotive system knowledge skills
Houston, TX · On-site
$16.50 - $18.75/hr
What is a Salesperson? Entry level sales position capable of supporting the DIY business and ... Operating inventory systems and store equipment * Parts and automotive system knowledge skills
Houston, TX · On-site
$16.50 - $18.75/hr
What is a Salesperson? Entry level sales position capable of supporting the DIY business and ... Operating inventory systems and store equipment * Parts and automotive system knowledge skills
Houston, TX · On-site
$16 - $18/hr
What is a Salesperson? Entry level sales position capable of supporting the DIY business and ... Operating inventory systems and store equipment * Parts and automotive system knowledge skills
Houston, TX · On-site
$16 - $18/hr
What is a Salesperson? Entry level sales position capable of supporting the DIY business and ... Operating inventory systems and store equipment * Parts and automotive system knowledge skills
New Caney, TX · On-site
$15.75 - $17.75/hr
What is a Salesperson? Entry level sales position capable of supporting the DIY business and ... Operating inventory systems and store equipment * Parts and automotive system knowledge skills
New Caney, TX · On-site
$15.75 - $17.75/hr
What is a Salesperson? Entry level sales position capable of supporting the DIY business and ... Operating inventory systems and store equipment * Parts and automotive system knowledge skills
Houston, TX · On-site
$17.75 - $20/hr
What is a Salesperson? Entry level sales position capable of supporting the DIY business and ... Operating inventory systems and store equipment * Parts and automotive system knowledge skills
Houston, TX · On-site
$17.75 - $20/hr
What is a Salesperson? Entry level sales position capable of supporting the DIY business and ... Operating inventory systems and store equipment * Parts and automotive system knowledge skills
Houston, TX · On-site
$17.75 - $20/hr
What is a Salesperson? Entry level sales position capable of supporting the DIY business and ... Operating inventory systems and store equipment * Parts and automotive system knowledge skills
Houston, TX · On-site
$17.75 - $20/hr
What is a Salesperson? Entry level sales position capable of supporting the DIY business and ... Operating inventory systems and store equipment * Parts and automotive system knowledge skills
Houston, TX · On-site
$17.75 - $20/hr
What is a Salesperson? Entry level sales position capable of supporting the DIY business and ... Operating inventory systems and store equipment * Parts and automotive system knowledge skills
Houston, TX · On-site
$17.75 - $20/hr
What is a Salesperson? Entry level sales position capable of supporting the DIY business and ... Operating inventory systems and store equipment * Parts and automotive system knowledge skills
Houston, TX · On-site
$16.75 - $19/hr
What is a Salesperson? Entry level sales position capable of supporting the DIY business and ... Operating inventory systems and store equipment * Parts and automotive system knowledge skills
Houston, TX · On-site
$16.75 - $19/hr
What is a Salesperson? Entry level sales position capable of supporting the DIY business and ... Operating inventory systems and store equipment * Parts and automotive system knowledge skills
$12.62 - $13.98
3% of jobs
$13.98 - $15.34
11% of jobs
$16.27 is the 25th percentile. Wages below this are outliers.
$15.34 - $16.70
16% of jobs
The median wage is $17.80 / hr.
$16.70 - $18.07
25% of jobs
$18.07 - $19.43
17% of jobs
$19.77 is the 75th percentile. Wages above this are outliers.
$19.43 - $20.79
12% of jobs
$20.79 - $22.15
8% of jobs
$22.15 - $23.51
4% of jobs
$23.51 - $24.87
3% of jobs
$24.87 - $26.23
1% of jobs
$26.23 - $27.59
0% of jobs
$12
$18
$27
| Aspect | Entry Level Process Operator | Production Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; basic technical training | High school diploma; technical or vocational training often preferred |
| Work Environment | Manufacturing or processing plants, often in chemical, food, or pharmaceutical industries | Manufacturing facilities, focusing on equipment maintenance and process support |
| Employer & Industry Usage | Commonly used in chemical, oil & gas, and manufacturing sectors | Used across similar industries, often overlapping with process roles |
The Entry Level Process Operator and Production Technician roles share similar environments and credentials, often working in manufacturing plants. While both roles support production processes, process operators typically focus on monitoring and controlling equipment, whereas technicians may handle maintenance and troubleshooting tasks. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Full-time
Re-posted 14 days ago
IT Help Desk Support, Tier 1
Position Summary
The IT Help Desk Support, Tier 1 role serves as the front line of the IT experience for internal customers across the company. This position is responsible for delivering responsive, professional, and solutions-oriented support to employees in the office, warehouse, and field. Success in this role requires not only solid technical troubleshooting skills, but also strong customer service, clear communication, follow-through, and the ability to build trusting relationships with users.
This role is expected to resolve common technology issues efficiently, document work thoroughly, and create a positive support experience that helps employees stay productive. In addition to day-to-day ticket resolution, this position contributes to continuous improvement by identifying recurring issues, improving documentation, and helping strengthen the connection between IT and the business.
Key Responsibilities
•   Deliver excellent internal customer service by responding to employees with professionalism, urgency, empathy, and a genuine focus on solving problems and supporting productivity.
•   Serve as the first point of contact for help desk requests involving hardware, software, network access, mobile devices, printers, RF devices, and business systems.
•   Build positive working relationships with users across all areas of the business, including field and operational teams, by being approachable, communicative, and dependable.
•   Resolve as many issues as possible at first contact while ensuring users feel heard, informed, and confident in the support being provided.
•   Communicate clearly with non-technical users, set appropriate expectations, and provide timely follow-up until issues are resolved or properly handed off.
•   Accurately document incidents, troubleshooting steps, resolutions, and follow-up actions in the ticketing system to support knowledge sharing and reduce repeat work.
•   Escalate issues appropriately with complete context, strong documentation, and a clear summary of actions already taken.
•   Identify recurring issues, service gaps, or process breakdowns and contribute ideas for long-term fixes, standardization, automation, or training.
•   Assist with onboarding, user training, and day-to-day guidance to help employees use systems and tools effectively and reduce preventable support requests.
•   Maintain accurate records for supported hardware, software, and other assigned IT assets.
•   Support basic server, backup, or administrative tasks as assigned by the IT team.
•   Follow all company policies and standards, including safety, security, and data protection requirements.
Qualifications and Preferred Experience
Education and experience should be consistent with an entry-level IT support role while demonstrating the interpersonal skills needed to represent IT well across the organization.
•   Minimum of 1 year of experience in help desk, technical support, customer support, or another user-facing IT role.
•   Experience working in a fast-paced environment where responsiveness, service quality, and follow-through are important.
•   Exposure to distribution, warehouse, field, or multi-site operations is preferred.
•   Demonstrated ability to work effectively with people at different levels of technical comfort and business responsibility.
Technical Skills
•   Working knowledge of Windows operating systems and desktop environments.
•   Basic networking knowledge, including connectivity, VPN, and general troubleshooting.
•   Hardware troubleshooting for PCs, printers, RF devices, and related peripherals.
•   Experience using ticketing systems and documenting support activity clearly and consistently.
•   Basic mobile device support.
•   Helpful but not required: familiarity with warehouse, distribution, or multi-site technology environments, kiosk environments, RF scanning devices, or entry-level user account administration, backup, or server support.
What Success Looks Like
•   Internal customers feel supported, respected, and confident that IT is helping them solve problems.
•   Issues are resolved quickly and professionally, with strong first-contact resolution where appropriate.
•   Users receive clear communication and timely follow-up.
•   Tickets are well documented and useful for future reference.
•   Repeat issues are identified and reduced over time.
•   Stronger working relationships are built between IT and employees across the business, including the field.
•   Senior IT resources are freed up by effective handling of Tier 1 support issues.