Direct customer service experience is required.
If you enjoy helping people and delivering outstanding customer service, this is an excellent opportunity to start a career in the automotive service industry. No previous automotive experience is required; we provide on-the-job training for the right candidate.
Overview
The Junior Service Advisor is an entry-level position that supports the Service Department while delivering an exceptional customer experience. This role is designed for someone who is eager to learn, grow, and develop into a Service Advisor.
Responsibilities
- Answer incoming phone calls.
- Schedule service appointments.
- Greet customers upon arrival and provide a welcoming experience.
- Perform vehicle walk-arounds with customers.
- Move customer vehicles safely around the dealership.
- Assist Service Advisors with daily tasks.
- Provide friendly, professional, and efficient customer service
Requirements
- Direct customer service experience is required.
- Friendly, professional, and customer-focused attitude.
- Strong communication and organizational skills.
- Bilingual (English/French) is preferred but not required.
- Valid driver's license with a clean driving record.
- Ability to work in a fast-paced, team-oriented environment.
- Willingness to learn and grow within the dealership.
Growth Opportunity
This is an entry-level position designed to build experience in the Service Department. The successful candidate will receive comprehensive on-the-job training and mentorship. As they develop their product knowledge, customer service skills, and service processes, they may have the opportunity to advance into a Service Advisor role.