Claims Specialist
Dearborn, MI · On-site
Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer ... phone regarding rejected claims Troubleshoot rejected claims Technical (20%) Evaluate claims to ...
Dearborn, MI · On-site
Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer ... phone regarding rejected claims Troubleshoot rejected claims Technical (20%) Evaluate claims to ...
Dearborn, MI · On-site
Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer ... phone regarding rejected claims Troubleshoot rejected claims Technical (20%) Evaluate claims to ...
Dearborn, MI · On-site
Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer ... phone regarding rejected claims • Troubleshoot rejected claims Technical (20%) • Evaluate ...
Dearborn, MI · On-site
Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer ... phone regarding rejected claims • Troubleshoot rejected claims Technical (20%) • Evaluate ...
Bay City, MI · On-site
$14 - $18.25/hr
Even better-this is an entry-level opportunity with room to grow within the automotive industry ... Communicate with customers via phone and email * Open and close repair orders * Help ensure every ...
Bay City, MI · On-site
$14 - $18.25/hr
Even better-this is an entry-level opportunity with room to grow within the automotive industry ... Communicate with customers via phone and email * Open and close repair orders * Help ensure every ...
Even better--this is an entry-level opportunity with room to grow within the automotive industry ... Communicate with customers via phone and email * Open and close repair orders * Help ensure every ...
Quick apply
Even better--this is an entry-level opportunity with room to grow within the automotive industry ... Communicate with customers via phone and email * Open and close repair orders * Help ensure every ...
Bay City, MI · On-site
$14/hr
Even better-this is an entry-level opportunity with room to grow within the automotive industry ... Communicate with customers via phone and email * Open and close repair orders * Help ensure every ...
Bay City, MI · On-site
$14/hr
Even better-this is an entry-level opportunity with room to grow within the automotive industry ... Communicate with customers via phone and email * Open and close repair orders * Help ensure every ...
Dearborn, MI · On-site
$22 - $24/hr
... phone and during day-to-day center operations. Duties and Responsibilities * Day-to-Day ... Keep furniture and therapy equipment in good working condition and arrange for repairs and ...
Dearborn, MI · On-site
$22 - $24/hr
... phone and during day-to-day center operations. Duties and Responsibilities * Day-to-Day ... Keep furniture and therapy equipment in good working condition and arrange for repairs and ...
Dearborn, MI · On-site
$22 - $24/hr
... phone and during day-to-day center operations. Duties and Responsibilities * Day-to-Day ... Keep furniture and therapy equipment in good working condition and arrange for repairs and ...
Dearborn, MI · On-site
$22 - $24/hr
... phone and during day-to-day center operations. Duties and Responsibilities * Day-to-Day ... Keep furniture and therapy equipment in good working condition and arrange for repairs and ...
$22 - $24/hr
... phone and during day-to-day center operations. Duties and Responsibilities * Day-to-Day ... Keep furniture and therapy equipment in good working condition and arrange for repairs and ...
Quick apply
$22 - $24/hr
... phone and during day-to-day center operations. Duties and Responsibilities * Day-to-Day ... Keep furniture and therapy equipment in good working condition and arrange for repairs and ...
Under the supervision of the SSW Foreman, this entry-level position performs maintenance and ... Drives roller to machine roll asphalt repairs. * Transports and locates barriers, warning devices ...
Under the supervision of the SSW Foreman, this entry-level position performs maintenance and ... Drives roller to machine roll asphalt repairs. * Transports and locates barriers, warning devices ...
Birmingham, MI · On-site
$25.60 - $31.34/hr
Under the supervision of the SSW Foreman, this entry-level position performs maintenance and ... Drives roller to machine roll asphalt repairs. * Transports and locates barriers, warning devices ...
Birmingham, MI · On-site
$25.60 - $31.34/hr
Under the supervision of the SSW Foreman, this entry-level position performs maintenance and ... Drives roller to machine roll asphalt repairs. * Transports and locates barriers, warning devices ...
$20 - $22/hr
Success in this role means arriving prepared, completing repairs correctly the first time whenever ... phone or video when assigned to help resolve issues without an onsite visit. * Return unused and ...
Quick apply
$20 - $22/hr
Success in this role means arriving prepared, completing repairs correctly the first time whenever ... phone or video when assigned to help resolve issues without an onsite visit. * Return unused and ...
Detroit, MI · On-site
Complete repairs onsite for our paving clients * Offers service and customer assistance during site ... Please, no phone calls or emails. All Keeley companies are proud to be an equal opportunity ...
Detroit, MI · On-site
Complete repairs onsite for our paving clients * Offers service and customer assistance during site ... Please, no phone calls or emails. All Keeley companies are proud to be an equal opportunity ...
Complete repairs onsite for our paving clients * Offers service and customer assistance during site ... Please, no phone calls or emails. All Keeley companies are proud to be an equal opportunity ...
Quick apply
Complete repairs onsite for our paving clients * Offers service and customer assistance during site ... Please, no phone calls or emails. All Keeley companies are proud to be an equal opportunity ...
Complete repairs onsite for our paving clients * Offers service and customer assistance during site ... Please, no phone calls or emails. All Keeley companies are proud to be an equal opportunity ...
Quick apply
Complete repairs onsite for our paving clients * Offers service and customer assistance during site ... Please, no phone calls or emails. All Keeley companies are proud to be an equal opportunity ...
Complete repairs onsite for our paving clients * Offers service and customer assistance during site ... Please, no phone calls or emails. All Keeley companies are proud to be an equal opportunity ...
Quick apply
Complete repairs onsite for our paving clients * Offers service and customer assistance during site ... Please, no phone calls or emails. All Keeley companies are proud to be an equal opportunity ...
... cell phone and laptop. This position is also eligible for bonuses. To thrive, you must be self ... Maintains and repairs merchandising displays and sets shelving according to provided planograms.
... cell phone and laptop. This position is also eligible for bonuses. To thrive, you must be self ... Maintains and repairs merchandising displays and sets shelving according to provided planograms.
... phone, email, chat and our in-house systems * Exhibit passion for achievement, bringing an internal ... repairs, medical procedures and extending household budgets. We meet customers where they want to ...
... phone, email, chat and our in-house systems * Exhibit passion for achievement, bringing an internal ... repairs, medical procedures and extending household budgets. We meet customers where they want to ...
... phone, email, chat and our in-house systems * Exhibit passion for achievement, bringing an internal ... repairs, medical procedures and extending household budgets. We meet customers where they want to ...
... phone, email, chat and our in-house systems * Exhibit passion for achievement, bringing an internal ... repairs, medical procedures and extending household budgets. We meet customers where they want to ...
Monroe, MI · On-site
... phone, email, chat and our in-house systems * Exhibit passion for achievement, bringing an internal ... repairs, medical procedures and extending household budgets. We meet customers where they want to ...
Monroe, MI · On-site
... phone, email, chat and our in-house systems * Exhibit passion for achievement, bringing an internal ... repairs, medical procedures and extending household budgets. We meet customers where they want to ...
... phone, email, chat and our in-house systems * Exhibit passion for achievement, bringing an internal ... repairs, medical procedures and extending household budgets. We meet customers where they want to ...
... phone, email, chat and our in-house systems * Exhibit passion for achievement, bringing an internal ... repairs, medical procedures and extending household budgets. We meet customers where they want to ...
| Aspect | Entry Level Phone Repair | Phone Repair Technician |
|---|---|---|
| Certifications | Basic training, manufacturer-specific certifications | Advanced certifications, specialized training |
| Work Environment | Retail stores, repair shops, mobile kiosks | Repair centers, electronics stores, on-site repairs |
| Job Responsibilities | Basic diagnostics, screen replacements, minor repairs | Complex repairs, troubleshooting, component replacements |
Entry Level Phone Repair roles typically involve basic repairs and diagnostics, often requiring minimal certifications. Phone Repair Technicians handle more complex repairs and may have advanced certifications. Both roles are common in retail and repair environments, but technicians usually work on more intricate issues.

7.7
Based on 6 frontline employees who took The Breakroom Quiz
169th of 482 rated business services
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
The Claims Specialist provides program claim review, claim entry assistance to both dealers and field personnel as needed. The Claims Specialist at times may act as a liaison between program headquarters and dealers to resolve discrepancies or conflicting coverage on vehicle repairs.
Job Responsibilities
Program Operations (80%)
Subject matter expert to internal staff, dealers and OEM personnel for claim entry issues and questions
Review dealer submitted claims for accuracy as defined by the specific claim type
Develop and maintain basic program reports
Contact fleet customers via email for claims exceeding a specific dollar value
Chargeback to dealers of unauthorized or incorrect claims
Respond to customer or dealer submitted questions via email or phone regarding rejected claims
Troubleshoot rejected claims
Technical (20%)
Evaluate claims to determine if Basic Manufacturer's Warranty, Extended Plan Coverage or other OEM program coverage may apply
Assist in documentation of claim entry procedures, processes and reference material
Prior OEM claim entry experience is preferred, but not required
Prior warranty coverage review experience is preferred, but not required
Strong analytical and problem solving skills
Strong interpersonal and organizational skills
Strong written and verbal skills
Accuracy and attention to detail
Excellent Follow-up
Microsoft Word (entry level)
Microsoft Excel (entry level)
Ability to balance changing priorities and to provide regular status reports as requested
Required Education
Associates Degree is preferred, but not required
Other Requirements
Position is full-time
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.
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Motor vehicle manufacturing
5,001 - 10,000 Employees
Detroit, MI, US
1996