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Entry Level Peco Energy Customer Service Jobs in Reston, VA

PEPCO

Building Electrician B

Washington, DC · On-site

... million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and ... PECO), and Potomac Electric Power Company (Pepco). In our relentless pursuit of excellence, we ...

PEPCO

Lead Building Engineer

Washington, DC · On-site

$104K - $137K/yr

... million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and ... PECO), and Potomac Electric Power Company (Pepco). In our relentless pursuit of excellence, we ...

PEPCO

Lead Building Engineer

Washington, DC · On-site

$48.53/hr

... million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and ... PECO), and Potomac Electric Power Company (Pepco). In our relentless pursuit of excellence, we ...

PEPCO

Lead Building Engineer

Washington, DC · On-site

$104K - $137K/yr

... million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and ... PECO), and Potomac Electric Power Company (Pepco). In our relentless pursuit of excellence, we ...

PEPCO

Right of Way Rep B

Rockville, MD · On-site

$38K - $43K/yr

... Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). We're ... Provide exceptional customer service while addressing property owner questions, concerns, and ...

PEPCO

Lead Building Engineer

Washington, DC · On-site

$104K - $137K/yr

... million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and ... PECO), and Potomac Electric Power Company (Pepco). In our relentless pursuit of excellence, we ...

PEPCO

Building Engineer A

Washington, DC · On-site

$43.05/hr

... service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 ... million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and ...

PEPCO

Building Engineer A

Washington, DC · On-site

... service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 ... million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and ...

PEPCO

Building Engineer A

Washington, DC · On-site

... service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 ... million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and ...

PEPCO

Building Engineer A

Washington, DC · On-site

... service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 ... million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and ...

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All JobsPeco Energy Customer Service JobsEntry Level Peco Energy Customer Service JobsEntry Level Peco Energy Customer Service Jobs in Reston, VA

Entry Level Peco Energy Customer Service information

See Reston, VA salary details

$10

$19

$28

How much do entry level peco energy customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for entry level peco energy customer service in Reston, VA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.78 per hour, depending on experience, location, and employer.

What is an entry level PECO Energy customer service job?

Entry Level PECO Energy Customer Service jobs are positions where employees assist customers with questions, account issues, billing concerns, and service requests related to PECO Energy, a major utility provider. These roles typically involve handling inbound calls, emails, or chats from customers and providing helpful, accurate information. Employees are trained to resolve problems, process payments, and offer solutions, all while maintaining a positive and professional attitude. Entry-level positions usually require strong communication skills and a willingness to learn about PECO's services and policies.

What are the key skills and qualifications needed to thrive as an entry level PECO Energy customer service representative?

To thrive as an Entry Level PECO Energy Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency is typically required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities are crucial for resolving customer inquiries efficiently and maintaining high levels of customer satisfaction in a fast-paced environment.

What are some common challenges faced by entry level PECO Energy customer service representatives, and how can they be addressed?

Entry-level PECO Energy customer service representatives often encounter challenges such as managing high call volumes, addressing complex billing or service issues, and handling upset customers. Building effective communication and active listening skills can help in de-escalating tense situations and providing clear solutions. Familiarizing yourself with PECO’s systems and resources, as well as collaborating with experienced team members, can also make problem-solving more efficient. Over time, these experiences contribute to professional growth and confidence in handling a variety of customer inquiries.

What is the difference between Entry Level Peco Energy Customer Service vs Entry Level Peco Energy Billing Specialist?

AspectEntry Level Peco Energy Customer ServiceEntry Level Peco Energy Billing Specialist
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; familiarity with billing systems
Work EnvironmentCustomer call centers, in-person interactionsOffice setting, handling billing inquiries
Employer & Industry UsageUtility companies, customer support rolesUtility companies, billing and account management
Common Search & ComparisonCustomer service roles in utilitiesBilling and account roles in utilities

Entry Level Peco Energy Customer Service focuses on assisting customers with inquiries and support, while Entry Level Peco Energy Billing Specialist handles billing issues and account management. Both roles require similar credentials but differ in daily tasks and focus areas within the utility industry.

What is the Entry Level Peco Energy Customer Service hiring process like?

The hiring process for an Entry Level Peco Energy Customer Service position typically involves submitting an online application, followed by a phone or virtual interview to assess communication skills and customer service aptitude. Candidates may also undergo background checks and skills assessments before an in-person interview or onboarding. The process aims to evaluate technical knowledge, interpersonal skills, and availability for training or work schedules.

What qualifications are needed for entry level Peco Energy customer service jobs?

Entry-level Peco Energy customer service jobs typically require a high school diploma or equivalent. Strong communication skills, basic computer proficiency, and the ability to handle customer inquiries are important; some positions may also require background checks or training on company-specific systems.

What are the most commonly searched types of Peco Energy Customer Service jobs in Reston, VA?

The most popular types of Peco Energy Customer Service jobs in Reston, VA are:

What are popular job titles related to Entry Level Peco Energy Customer Service jobs in Reston, VA?

For Entry Level Peco Energy Customer Service jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Entry Level Peco Energy Customer Service jobs in Reston, VA look for?

The top searched job categories for Entry Level Peco Energy Customer Service jobs in Reston, VA are:

What cities near Reston, VA are hiring for Entry Level Peco Energy Customer Service jobs?

Cities near Reston, VA with the most Entry Level Peco Energy Customer Service job openings:

Entry Level Peco Energy Customer Service jobs near you

Building Electrician B

PEPCO

Washington, DC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Who We Are
We're powering a cleaner, brighter future.
Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.
We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).
In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.
Are you in?
Primary Purpose
Performs moderately complex electrical tasks and assists higher-level electricians in the maintenance, repair, and installation of electrical systems, equipment, and fixtures within assigned facilities. Ensures work is performed safely and in compliance with applicable codes and standards.
Primary Duties
  • Assists senior electricians in installing, repairing, and replacing electrical wiring, lighting fixtures, circuits, switchboards, circuit breakers, switches, relays, and related devices. Interprets electrical drawings and diagrams, makes measurements, and prepares sketches as needed.
  • Inspects, tests, and repairs electrical components associated with HVAC systems, including motors, pumps, and controls. Replaces malfunctioning motors and maintains equipment operating at various voltages (including 480V), as directed.
  • Inspects, tests and repairs fire alarm and smoke detection systems and equipment. Performs functional tests on safety switches and electronic control boards. Assists with mechanical adjustments and replacement of conveyor system components, as directed.
  • Cleans, lubricates, and adjusts circuit breakers and switches. Replaces contacts, relays, coils, and other components to ensure reliable operation.
  • Shapes and bends metal for brackets, braces, and supports. Cuts and drills copper bars for electrical contacts. Performs minor carpentry for equipment platforms and air deflectors. Duplicates keys as required.
  • Assists with temporary low-voltage setups for company events, including audio/visual systems and other related equipment. Provides support for seasonal or special installations requiring electrical connections. Operates company vehicles as needed.
  • Demonstrates ability to safely and effectively use electrical and hand tools (e.g., wire strippers, multimeters, drills).
  • Performs scheduled maintenance tasks to prevent equipment failures and ensure compliance with safety standards.

Job Scope
Minimum Qualifications
  • High school diploma or equivalent.
  • Minimum 2 years of experience in electrical maintenance or installation.
  • Ability to read blueprints, schematics and wiring diagrams. Ability to comprehend and follow verbal or written instructions.
  • Possess basic knowledge of building electrical codes, electrical equipment, etc.
  • Possess working knowledge of Company safety regulations and general first-aid practices.
  • Demonstrates ability to safely and effectively use electrical and hand tools (e.g., wire strippers, multimeters, drills).
  • Possess a valid private motor vehicle operator's license.
  • Able to work overtime, including callout, consistent with the Labor Agreement.
  • All work must comply with company safety policies. Employees are expected to follow lockout/tagout procedures and maintain a safe work environment.
  • Ability to troubleshoot and assist in resolving electrical issues.
  • Ability to perform physically demanding tasks, including lifting heavy objects and working in various positions (e.g., standing, climbing ladders). Comfortable working in confined spaces and at heights.

Preferred Qualifications
  • Ability to obtain and maintain any required certifications (e.g., OSHA 10/30, NFPA 70E training).
  • Completion of an accredited electrical training program.

Benefits
  • Hourly rates will be paid in accordance with terms of the candidate's skills, qualifications, experience or collective bargaining agreement: $41.95/Hr.
  • Annual Bonus for eligible positions: 4%
  • 401(k) match and annual company contribution
  • Medical, dental and vision insurance
  • Life and disability insurance
  • Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
  • Employee Assistance Program and resources for mental and emotional support
  • Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
  • Referral bonus program
  • And much more

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.

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