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Entry Level Patient Service Representative Jobs in Santa Rosa, CA

Lincare

Customer Service Rep

Santa Rosa, CA · On-site

$16.90 - $23/hr

Assesses customer need for additional products/services * Assesses customer compliance with ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology

Communicare+OLE

Access Representative I - Napa

Napa, CA · On-site

... of patient services responsibilities. The Access Representative I is responsible for greeting ... Experience/Lived Experience: Entry level position; one year of experience in a healthcare setting ...

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All JobsPatient Service Representative JobsEntry Level Patient Service Representative JobsEntry Level Patient Service Representative Jobs in Santa Rosa, CA

Entry Level Patient Service Representative information

See Santa Rosa, CA salary details

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How much do entry level patient service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level patient service representative in Santa Rosa, CA is $21.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $23.41 per hour, depending on experience, location, and employer.

How do I become an entry level patient service representative?

To become an entry-level patient service representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Relevant experience in customer service or healthcare settings can be beneficial, and familiarity with electronic health records (EHR) systems is often preferred. Some positions may require certification or training provided by the employer.

What is the difference between Entry Level Patient Service Representative vs Medical Receptionist?

AspectEntry Level Patient Service RepresentativeMedical Receptionist
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Primary ResponsibilitiesPatient check-in, scheduling, insurance verificationScheduling appointments, answering phones, patient intake
Common UsageHealthcare industry, patient-facing rolesMedical offices, outpatient clinics

Both roles involve front-desk duties in healthcare settings, requiring excellent communication and organizational skills. While the Entry Level Patient Service Representative often focuses on insurance and patient data management, the Medical Receptionist typically handles appointment scheduling and phone inquiries. These positions are similar in credentials and work environment, making them frequently compared by job seekers in healthcare support roles.

What are some common challenges faced by entry level patient service representatives, and how can they be overcome?

Entry Level Patient Service Representatives often face challenges such as managing a high volume of patient inquiries, handling sensitive or emotional situations, and accurately processing patient information. To overcome these challenges, it's important to develop strong communication and organizational skills, maintain professionalism under pressure, and become familiar with healthcare regulations and electronic health record systems. Seeking guidance from experienced team members and actively participating in training sessions can also help new representatives build confidence and efficiency in their role.

What are the key skills and qualifications needed to thrive as an entry level patient service representative?

To thrive as an Entry Level Patient Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and basic office equipment is often required. Excellent communication, problem-solving, and organizational abilities help you effectively interact with patients and healthcare staff. These skills ensure smooth patient flow, accurate information management, and a positive patient experience in healthcare settings.

What does an entry level patient service representative do?

An Entry Level Patient Service Representative is responsible for greeting patients, scheduling appointments, collecting patient information, and assisting with insurance verification at healthcare facilities. They serve as the first point of contact for patients, ensuring a welcoming and efficient experience. Their duties also include answering phones, updating medical records, and handling patient inquiries. This role requires strong communication, organizational skills, and attention to detail.

Is a Entry Level Patient Service Representative a good entry-level position?

An entry-level Patient Service Representative is a suitable starting position for individuals interested in healthcare, as it involves customer service, administrative tasks, and basic medical knowledge. It often requires strong communication skills and familiarity with scheduling software or electronic health records. This role provides experience in healthcare settings and can lead to advancement opportunities in the medical field.

How hard is it to be an entry level patient service representative?

Entry level patient service representatives typically need strong communication and organizational skills, with some roles requiring basic computer proficiency and customer service experience. The position usually involves on-the-job training and can be accessible to those with a high school diploma or equivalent, making it a manageable entry point into healthcare support roles.
What cities near Santa Rosa, CA are hiring for Entry Level Patient Service Representative jobs? Cities near Santa Rosa, CA with the most Entry Level Patient Service Representative job openings:
Entry Level Patient Service Representative jobs near you
Infographic showing various Entry Level Patient Service Representative job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $44,906 per year, or $21.6 per hour.

Customer Service Representative/Estimator

FASTSIGNS® of Windsor, CA

Windsor, CA • On-site

$17.50 - $24/hr

Full-time

Re-posted 19 days ago

Job description

Do you have an appreciation for how important signage is to our lives?
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.
As a FASTSIGNS Customer Service Representative/Estimator, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as by email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long-term clients.
The sign industry is ever-changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.

Apply