Entry Level Operations Assistant Jobs in Maple Grove, MN

HealthPartners is hiring for a full-time Simulation Technician. 

POSITION SUMMARY STATEMENT: 

The Simulation Technician position is a foundational role within the Clinical Simulation Program, primarily responsible for supporting the day-to-day operations of simulation technology and equipment. This position plays a key part in ensuring the smooth functioning of the simulation program by assisting with equipment and supply management, maintenance, and facilitation of simulation activities. The role is ideal for individuals with a medical knowledge and technical interest who are keen to contribute to the field of healthcare education through simulation. This position is designed to function under the direction of operational staff and as knowledge and skills are obtained, the role creates the opportunity to progress and advance towards the Simulation Technology Specialist role. 

MINIMUM QUALIFICATIONS:  

• Education, Experience or Equivalent Combination: 
• Associate/technical degree or diploma as LPN, RN, EMT, Medical Assistant, biology, medical technology, or related field. 
• Two years' experience in the medical field. Familiarity with technology and audio/visual systems. 
• Licensure/ Registration/ Certification: 
• Must have a current and valid Driver's License. 
• Knowledge, Skills, and Abilities: 
• Basic knowledge of education and training. 
• Proficiency in computer use and software applications including Microsoft Office and Internet.  
• Basic knowledge of/experience using AV equipment and software for recording, duplicating, and playback.  
• Ability to be flexible/adaptable and to meet rapidly changing needs of department and customers.   
• Proficient to learn new technology (software and equipment) quickly, troubleshoot and repair equipment failures in a timely fashion.  
• Self-motivated, reliable, attention to detail, strong organizational skills, and customer service. 

PREFERRED QUALIFICATIONS:  

• Education, Experience or Equivalent Combination: 
• Bachelor's degree in a health-care related field. 
• Four years' experience in healthcare simulation, operating and management the broad variety of technology applied and used in simulation methodology. 
• Licensure/ Registration/ Certification: 
• Certified healthcare Simulation Operations Specialist; EMT, EMT-P, LPN/RN, or similar medical related professional. 
• Knowledge, Skills, and Abilities: 
• This is an entry level position with the expectation the individual will be supported from baseline. 

ESSENTIAL DUTIES:   

1. (60%) - Assists with the facilitation of simulation activities and programs. 
2. Assist with planning, programing, tests, and running scenarios with faculty/educators. 
3. Runs simulation sessions for learners under the direction of the course directors. 
4. Assists with procedural learning/testing sessions. 
5. Runs audiovisual and simulation manikin technology during scenarios.  
6. Assists with simulation scenarios as a standardized patient family member, or other designated role to facilitate achievement of identified scenario objectives. 
7. Creates realistic scenarios & settings through props placement and moulage. 
8. Prepares and manages required paperwork/participant materials before, during and after class. 
9. Assist with the Preventive Maintenance program for internal HP and external customers. 
10. Transports equipment/supplies on & off site for trainings and simulations. 

1. (30%) - Facilitates the day-to-day operation of all equipment for the Clinical Simulation program. 
2. Assist with the maintenance of routine and preventative maintenance of equipment. 
3. Conducts cleaning of simulation-based equipment to insure proper operations. 
4. Assist with the installation and implementation of new simulation / AV equipment, software, and hardware upgrades for computer and mannequin components as directed by manufacturer support. 
5. Maintains procedural kits to ensure standardized use to simulate manufacturer standards. 
6. Assist with the maintenance of AV hardware and software systems to record simulated sessions with subsequent editing and transfer into an archived format for analysis. 
7. Identify procedures and best practices to be implemented associated with simulation technology. 
8. Maintains proficiency in existing and emerging technologies and tools. 

1. (5%) - Provides instruction to staff, faculty, and participants 
2. Provides instruction to Clinical Simulation staff, faculty and participants on the use and care of simulation, clinical, and AV related equipment. 
3. Provides orientation to equipment and Center to participants, adjunct faculty, and visitors. 
4. (5%) - Other duties as assigned (5%) 
5. Expands the field through involvement with national, regional, and local simulation organizations. 
6. Demonstrates the use of simulation equipment to tour groups and/or visitors as directed.  
7. Assist in assorted projects and task with other operational and/or educational staff.  

*Job description rankings/percentages are intended to reflect normal averages over an extended period of time, and are subject to daily variances.  Quality and efficiency standards should at no time be compromised to meet the average expectations expressed above.  Job descriptions are subject to change to accommodate organization or department needs. 

Additional Expectations: 

• Complies with safety instructions, observe safe work practices, provides input on safety issues, and promotes a safe work environment.  
• Maintains regular and timely attendance.  
• Protects confidentiality. 
• Demonstrates participation in and support of the organization's Corporate Integrity Program by participating in compliance-related education and training and complying with the organization's policies and procedures.  
• Timely completion of all mandatory education and organizational requirements (i.e., licensure/certification, Employee Health and Wellness requirements, annual training, etc.) 

At HealthPartners we believe in the power of good - good deeds and good people working together. As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We're a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we're committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.