Entry Level Operations Analyst Jobs in Seneca, SC

Ask IT Consulting Inc, backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owned enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. ASK IT consulting is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations.  

We are seeking a consultant who has significant practical experience with the development of business process models and rules as a modern alternative to traditional requirements documentation. This consultant will assist the team in transitioning toward a significant process transformation and through this effort work closely with business owners, business analysts, and our development team to implement a strategy that will lead to a successful project while also making a significant impact on the culture and approach to software development and system implementation. The successful candidate will recognize that the changes contemplated in this project are much more significant than just the system/technology changes and be able to assist the project's leadership in facilitating material change to organizational culture, processes and systems/technology.

DAILY DUTIES / RESPONSIBILITIES:

Business Analyst is responsible for understanding and refining the State's business requirements for the development and maintenance of its MMIS/MEDS systems. Secondly, the BA will assist the State in developing a framework, approaches, and processes to shift its requirements work away from lengthy documents toward succinct well-designed user stories and supporting screen shots/documentation. Additionally, the Consultant will assist the State in developing Acceptance Criteria in a way that can be easily adapted to modern commercial rules engines and structured in a manner that is scalable and sustainable. The consultant will work with the team's business owners, software developers, and transformation team to meet these goals.

Duties and skills to include:

Knowledge of business processes

Ability to have a business-oriented vision

Improvement of business and engineering processes

Strategic planning

Use case development

Business writing

Developing system processes, standards, and strategies 

Educating and training team members in effective system use

Educating and training team members in effective "Acceptance Criteria" development

Other duties as assigned.

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):

Business Analyst has three major components: establishing requirements for user stories and rules (acceptance criteria) for software development, conducting rigorous system analysis and information gathering for system customization, and participating with project leadership to influence process, culture and system transformation. Candidates must display excellence in all areas.

Knowledge and experience with IBM Curam (HCR and CGIS) or alternate social services platform.

Demonstrated experience as change agent/leader for major process/system transformation

Experience and relentless focus on performance-based process management including ability to recognize key metrics

Demonstrated experience using business process modeling as a tool for organizational and process transformation

Experience using modern commercial rules engines

Experience working on large technology/systems projects including product vision/management and requirements development

Understanding of IT development lifecycle processes including experience working in agile environments

Superb written and oral communications skills, including the ability to effectively interact with software developers and system administrators

Impeccable integrity. This project will have very high visibility and will impact significant expenditures of public funds. Candidates must be confident with their abilities to make correct decisions and the courage to speak out when necessary.

Willingness and ability to effectively engage with people and organizations on a continuous basis

REQUIRED EDUCATION:

Bachelor's degree in a technical, business, or related field.

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):

Knowledge and experience with modern commercial rules engines

Knowledge and experience with agile methodologies

Knowledge of healthcare insurance principles and processes

Medicaid eligibility system/business operations experience

Medicaid Management Information System (MMIS) experience

Medicaid operations experience

Public sector and/or academic environment experience is a plus

For immediate consideration  feel free to call me at 631-649-1313 Ext- 4391 . If you would prefer, shoot me an email at [email protected] .