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Entry Level Non Customer Service Jobs in Springfield, MA

VIOC

Entry Level Vehicle Service Specialist

Chicopee, MA · On-site

$18.50/hr

Join our team as a full-time or part-time Entry-Level Vehicle Service Specialist / Lube Technician and deliver exceptional customer service while learning automotive maintenance from the ground up.

NY Marketing Firm

Account Manager - Entry Level

Hartford, CT · On-site

$44K - $53K/yr

Fortune 100 & 500 companies hire us to promote their products and services to their customers ... in an entry level customer service and marketing position. All openings are ideal for recent ...

NY Marketing Firm

Account Manager - Entry Level

Hartford, CT · On-site

$44K - $53K/yr

Fortune 100 & 500 companies hire us to promote their products and services to their customers ... in an entry level customer service and marketing position. All openings are ideal for recent ...

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All JobsNon Customer Service JobsEntry Level Non Customer Service JobsEntry Level Non Customer Service Jobs in Springfield, MA

Entry Level Non Customer Service information

See Springfield, MA salary details

$9

$18

$26

How much do entry level non customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for entry level non customer service in Springfield, MA is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities in an entry level non customer service position?

In an Entry Level Non Customer Service position, your daily tasks may include managing data entry, filing and organizing documents, and providing general administrative support to different departments. You might also assist with scheduling, inventory tracking, or basic reporting, depending on the industry's needs. While you won’t interact directly with customers, collaboration with internal teams and clear communication with supervisors are important aspects of the job. This structure allows you to build strong foundational skills and gain exposure to various business processes, which can open up pathways for advancement as you gain more experience.

What are the key skills and qualifications needed to thrive in an entry level non customer service position?

To thrive in an Entry Level Non Customer Service role, candidates typically need strong organizational, problem-solving, and time management skills, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite or data entry systems is commonly required. Attention to detail, reliability, and the ability to work independently or as part of a team are key soft skills that set applicants apart. These competencies enable efficient and accurate task completion in supportive administrative or operational environments.

What is an entry level non customer service job?

An Entry Level Non Customer Service job is a position that requires little to no prior experience and does not involve direct interaction with customers. These roles are typically found in fields like data entry, administrative support, research, logistics, or manufacturing. They focus on behind-the-scenes tasks such as processing information, organizing files, or assisting teams with operations. These jobs provide a great starting point for gaining experience and developing skills in a professional setting.

What are popular job titles related to Entry Level Non Customer Service jobs in Springfield, MA? For Entry Level Non Customer Service jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Entry Level Non Customer Service jobs in Springfield, MA look for? The top searched job categories for Entry Level Non Customer Service jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Entry Level Non Customer Service jobs? Cities near Springfield, MA with the most Entry Level Non Customer Service job openings:
Entry Level Non Customer Service jobs near you
Infographic showing various Entry Level Non Customer Service job openings in Springfield, MA as of August 2026, with employment types broken down into 2% Locum Tenens, 84% Full Time, 10% Part Time, 2% Contract, and 2% Summer. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $38,961 per year, or $18.7 per hour.

Lead Customer Service Rep

Sharecare

Hartford, CT • On-site

Other

Re-posted 5 days ago

Sharecare rating

7.3

Company rating: 7.3 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

304th of 887 rated healthcare providers

Job description

Job Description:

Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit?www.sharecare.com.

Job Summary:

Essential Job Functions:

  • Under the supervision of the Customer Service Manager, the?Customer Service - Escalations team member's primary responsibilities include:?

  • Handling escalated member concerns while also providing Help Desk support for the Customer Service Team.??

  • Researching, responding, and providing a resolution, within the appropriate timeframe, to member inquiries submitted via phone, chat, email, or fax.??

  • Provide support for the customer service team through the manning and operation of the Help Desk.??

  • Serving as a resource and assisting the team of Customer Service Representatives (CSR's) with questions related to escalated or technical issues.??

  • Being a reliable point of contact for members by keeping them updated on steps being taken to research and resolve any unsettled concerns.??

  • Partnering with the Customer Service Manager to identify training opportunities that improve CSR problem solving steps, technical understanding, and first call resolution.??

  • Identifying trends in escalations and preparing data used to identify root cause analysis.??

  • Supporting contract performance guarantees by performing other duties as deemed?necessary;?answering inbound calls, assisting with outbound campaigns.??

  • Ability to work flexible hours and shifts.??

Qualifications :

  • GED or High School diploma supplemented by technical medical knowledge, specialized secretarial and/or computer courses.? College course work is desirable.

  • Minimum of 2 years previous call center or customer service experience

Specific Skills/ Attributes:

  • Ability to work effectively with all levels of management and other?colleagues;?demonstrating leadership, initiative, and a customer service orientation.???

  • Possessing analytic skills and a technical acumen; computer competencies should?include:?word processing, spreadsheet, and database management.??

  • Ability to work independently but also thrive in a team environment built on information sharing.??

  • Demonstrating interpersonal abilities used to build relationships that contribute to the team's success.??

  • Displaying sound judgment and critical thinking skills.?

  • Excellent verbal and written communication skills.?

  • Detail oriented and well organized.??

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

What Sharecare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Sharecare

Sourced by ZipRecruiter

Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.

Industry

Fitness and sports centers

Company size

1,001 - 5,000 Employees

Headquarters location

Atlanta, GA, US

Year founded

2009

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