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From Home Life Alert Customer Service Jobs in Springfield, MA

Axelon

Customer Service Rep -FMLA

Bloomfield, CT · On-site

$20/hr

Virtual roles work from a home office with periodic visits to the assigned GCSO office as needed ... Experience handling insurance claims (auto, home, life, etc.) * College Degree / Higher Education.

The Jernigan Agency

WORK FROM HOME

Hartford, CT · On-site +1

Must be licensed in life products or willing to get licensed. * Must have a computer and phone to service the clients. * This is all online so and internet connection is a must. * We provide all of ...

The Jernigan Agency

WORK FROM HOME

Springfield, MA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... in life products or willing to get licensed. * Must have a computer and phone to service the ...

HMG Careers

Work From Home Sales Specialist

Chicopee, MA · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

WEX

Customer Service Specialist

Simsbury, CT · On-site

$17.25 - $22.75/hr

This is a work from home position requiring a professional, private, and quiet workspace free from ... accounts, life insurance, disability insurance, tuition reimbursement, and more. For more ...

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How much do from home life alert customer service jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for from home life alert customer service in Springfield, MA is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

What is the difference between From Home Life Alert Customer Service vs From Home Medical Customer Service?

AspectFrom Home Life Alert Customer ServiceFrom Home Medical Customer Service
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentRemote, home-basedRemote, home-based
Industry UsageHome safety and emergency alert servicesMedical alert and healthcare services
Common Search IntentCustomer support for emergency alert devicesCustomer support for medical alert systems

Both roles involve remote customer service with similar credentials, but From Home Life Alert Customer Service focuses on emergency alert devices for safety, while From Home Medical Customer Service centers on medical alert systems for healthcare needs. The main difference lies in the industry focus and the type of assistance provided.

What job categories do people searching From Home Life Alert Customer Service jobs in Springfield, MA look for?

The top searched job categories for From Home Life Alert Customer Service jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for From Home Life Alert Customer Service jobs?

Cities near Springfield, MA with the most From Home Life Alert Customer Service job openings:

From Home Life Alert Customer Service jobs near you

Customer Service Rep -FMLA

Axelon

Bloomfield, CT • On-site

$20/hr

Other

Re-posted 24 days ago

Job description

Job Title: Customer Service Rep - FMLA
Location: Bloomfield, CT
Max Pay Rate: $20 Per Hour
Core Skills and Experience:
  • 1 year of familiarity with state PFL and FMLA
  • 2 years of Customer Service background
Key Responsibilities:
  • Virtual roles work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc.
  • Reviewing and adjudicating leave and/or accommodation requests in compliance with federal, state, and company policies.
  • Establishing eligibility and applicability of leave requests while ensuring timely communication with employees, employers, and other key stakeholders necessary to appropriately determine liability.
  • Maintain active oversight of leave claims from initiation to closure following appropriate policies and procedures around timely submission of information and absences in accordance with the plan(s).
  • Providing exceptional customer service while maintaining confidentiality and regulatory compliance requirements.
  • Support a continuous focus on quality and continuous improvement by ensuring efficiency, accuracy, and a positive claimant experience.
  • Meeting and exceeding Key Performance Indicators and productivity metrics while maintaining quality.
Essential Business Experience and Technical Skills:
Required:
  • New hires should live a commutable distance from the site the role is posted in.
  • Strong communication skills, both written and oral.
  • Demonstrated critical thinking in activities requiring analysis, investigation, and/or planning.
  • Strong letter writing/Microsoft Word skills.
  • 2 years of Customer Service background.
  • High School Diploma or GED equivalent.
  • This role has mandatory paid training starting on February 16th. Candidates must be available and present for all training days.
Preferred:
  • 1 year of experience in one or more leave State and Federal Leave Laws.
  • Prior experience with PFML, FMLA, Absence Management, or Disability Claims.
  • Experience handling insurance claims (auto, home, life, etc.)
  • College Degree / Higher Education.
Axelon logo

About Axelon

Sourced by ZipRecruiter

Axelon is a leading staffing and recruiting firm headquartered in New York, NY, US. Rooted within the staffing solutions industry, it was established with a mission to connect and leverage talent worldwide. Its official website is axelon.com. Axelon provides a range of services from staffing solutions to consulting services. With decades of service delivery experience under their belt, they possess an unrivaled ability to deliver global talent across all industries and professions, including information technology, administrative, engineering, professional, and scientific sectors. Axelon places strong emphasis on collaborative values, tirelessly working to build strong relationships with clients, candidates, employees, and vendors alike.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

New York, NY, US

Year founded

1977

Social media

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