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Entry Level No Experience Customer Service Jobs in Riverside, CA

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Entry Level No Experience Customer Service information

See Riverside, CA salary details

$10

$19

$28

How much do entry level no experience customer service jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for entry level no experience customer service in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is an entry level no experience customer service job?

Entry level no experience customer service jobs are positions that do not require prior work experience in customer service or related fields. These roles typically involve assisting customers with inquiries, resolving issues, and providing information about products or services. Employers provide on-the-job training to help new hires develop communication and problem-solving skills. Such positions can be found in call centers, retail stores, hospitality, and online support. They are ideal for individuals looking to start their careers and gain valuable experience in customer service.

What are the key skills and qualifications needed to thrive as an entry level no experience customer service representative?

To thrive as an Entry Level No Experience Customer Service Representative, you need strong communication skills, active listening, and a high school diploma or equivalent. Familiarity with common customer relationship management (CRM) software, call center systems, and basic computer applications is typically required. Patience, problem-solving abilities, and a positive attitude are standout soft skills in this role. These skills and qualities are essential for providing excellent service, resolving customer issues efficiently, and maintaining customer satisfaction.

What kinds of support and training can I expect when starting as an entry level no experience customer service representative?

Most companies hiring entry level customer service representatives provide comprehensive onboarding and training programs to help new hires succeed. This typically includes training on company products, customer service software, communication techniques, and common scenarios you may encounter. You will also likely have access to a mentor or supervisor who can answer questions and provide guidance as you adjust to the role. The work environment is usually collaborative, with regular team meetings and opportunities to shadow experienced colleagues, ensuring you feel supported as you build your skills.

What is the difference between Entry Level No Experience Customer Service vs Customer Support Representative?

AspectEntry Level No Experience Customer ServiceCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; no experience neededHigh school diploma; some roles prefer basic technical knowledge
Work EnvironmentRetail stores, call centers, online chatCall centers, tech companies, service departments
Employer & Industry UsageRetail, hospitality, general customer serviceTechnology, software, telecommunications
Search & Comparison IntentEntry level, no experience, customer serviceCustomer support, technical support, entry level

While both roles involve assisting customers, Entry Level No Experience Customer Service typically focuses on basic customer interactions in retail or service settings without prior experience. Customer Support Representatives often handle more technical or product-specific inquiries, sometimes requiring basic technical knowledge. Both roles serve entry-level candidates but differ slightly in industry focus and job responsibilities.

What are popular job titles related to Entry Level No Experience Customer Service jobs in Riverside, CA?

For Entry Level No Experience Customer Service jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Entry Level No Experience Customer Service jobs in Riverside, CA look for?

The top searched job categories for Entry Level No Experience Customer Service jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Entry Level No Experience Customer Service jobs?

Cities near Riverside, CA with the most Entry Level No Experience Customer Service job openings:

Entry Level No Experience Customer Service jobs near you
Infographic showing various Entry Level No Experience Customer Service job openings in Riverside, CA as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

BDC Customer Service Representative

Rancho Santa Margarita, CA • On-site

Santa Margarita Ford
51 - 200 employees
Learn more about Santa Margarita Fordexternal

$22 - $28/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 25 days ago

Job description

Santa Margarita Ford is currently seeking a full-time BDC Service Appointment Coordinator who is comfortable assisting guests over the phone or online to coordinate their vehicle service needs. This is an entry level position for anyone looking to start a career in the automotive business. Here at Santa Margarita Ford, we pride ourselves on being honest, hardworking, and positive and would like that reflected in our team. While prior customer service experience is a plus, we're really looking for people who want to learn. We strive on keeping a fun and engaging work environment!
While our organization continues to grow, we are at the heart of all that we do, a family organization. Our "mom and pop" approach gives us several advantages and really sets us apart from today's corporate climate. Our organization is known for honest and fair dealings, quality service, and long-term community-based relationships with employees, customers, and vendors.
JOB DUTIES:
  • Making outbound phone calls
  • Receiving inbound phone calls
  • Setting service appointments
  • Setting Mobile Service appointments and priority pick up appointments
  • Service reminders
  • Survey follow-up
  • Service shuttle coordination
  • Ask customers qualifying questions to uncover needs and directs calls appropriately
  • Establish relationships with the customers and follow through on commitments made
  • Ensure Service Advisors receive messages promptly and ensure follow up is prompt
  • Participate in team and process development- keeping positive relationships with the service team and dealership departments to reduce conflict and maximize dealer profitability

JOB REQUIREMENTS: While no experience is necessary, an ideal candidate will be dependable, professional, and have a positive, can-do attitude. Other requirements include:
  • 18 years of age or older.
  • General familiarity with a variety of automobiles.
  • Valid driver's license for a minimum of 3 years and clean driving record.
  • Excellent communication and customer service skills.
  • Pre-employment background check and drug test.
  • Must be willing to work as part of a team.
  • Must have basic computer and phone skills.

JOB BENEFITS:
  • Growth opportunities
  • Fast paced work environment
  • Medical & dental insurance
  • Paid time off
  • 401(k)
  • Vehicle purchase plan

PAY: $22.00/hr - $28.00/hr
Equal Opportunity Employer

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