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Entry Level Network Operations Center Noc Technician Jobs

The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged ... There are three main roles in the Network Operation Center (NOC). Surveillance, Repair, and ...

The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged ... There are three main roles in the Network Operation Center (NOC). Surveillance, Repair, and ...

The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged ... There are three main roles in the Network Operation Center (NOC). Surveillance, Repair, and ...

The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged ... There are three main roles in the Network Operation Center (NOC). Surveillance, Repair, and ...

The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged ... There are three main roles in the Network Operation Center (NOC). Surveillance, Repair, and ...

... Operations Center Jobs, Network Operations Jobs, NOC Specialist Jobs, VNOC Specialist Jobs, VOIP NOC Specialist Jobs, TDM NOC Specialist Jobs, NOC Technician Jobs, VNOC Technician Jobs, VOIP NOC ...

The NOC Technician 1 provides frontline support within the Network Operations Center and is ... This entry-level position is ideal for individuals starting their IT career who are eager to learn ...

New

This role operates within a 7x24x365 Network Operations Center environment and provides critical ... CompTIA A+, Network+, or similar entry-level IT certification * 2-3 years of experience in a NOC or ...

This role operates within a 7x24x365 Network Operations Center environment and provides critical ... CompTIA A+, Network+, or similar entry-level IT certification * 2-3 years of experience in a NOC or ...

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Entry Level Network Operations Center Noc Technician information

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$14

$26

$43

How much do entry level network operations center noc technician jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level network operations center noc technician in the United States is $26.82, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $30.05 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Network Operations Center Noc Technician vs Entry Level Network Support Specialist?

AspectEntry Level Network Operations Center Noc TechnicianEntry Level Network Support Specialist
CertificationsBasic networking certifications (e.g., CompTIA Network+)Similar certifications, often including CompTIA A+ or Network+
Work EnvironmentMonitoring networks, troubleshooting issues in a NOC settingProviding technical support, troubleshooting network and hardware problems
Employer UsagePrimarily in telecom, internet service providers, data centersIT departments, managed service providers, corporate networks

Both roles involve supporting network infrastructure, but NOC Technicians focus on monitoring and maintaining network performance in a centralized environment, while Network Support Specialists provide direct technical support to end-users and resolve hardware or software issues.

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$20 - $25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 3 days ago


Job description

Communication Technology Services (CTS) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We have multiple openings for NOC Technician I in the Greenville, SC region. We are seeking candidates ready to take the next steps in their wireless career. We work ON-SITE on a rotating, " PANAMA SCHEDULE" working one of two possible shifts:

7:30 AM - 7:30 PM OR 7:30 PM - 7:30 AM

Must have work experience supporting customers with a Service Level Agreement (SLA), a formal contract between a service provider and a client that defines expected service standards: IT, cloud services, and vendor management.

The NOC Technician I is responsible for monitoring, troubleshooting, and ensuring the stability of supported wireless infrastructure through strong customer engagement and incident management. This role requires strong customer service skills, attention to detail, and the ability to track and follow up on tickets to ensure timely issue resolution.

Primary Responsibilities:

  • Monitor all supported wireless infrastructure and provide level-one troubleshooting to ensure system stability.
  • Create, track, and manage trouble tickets for system alarms, ensuring proper documentation and timely resolution.
  • Communicate with customers, field technicians, and internal teams to provide updates, resolve issues, and follow up on service requests.
  • Ensure that contractual Service Level Agreements (SLAs) are met by coordinating and following up with local personnel for prompt issue resolution.
  • Assist in data collection and trend analysis to identify recurring issues and proactively address potential system failures.
  • Assist in the process of auditing and updating equipment configurations in the monitoring system to reflect current DAS system configurations.
  • Maintain and update NOC site documentation to ensure accurate information is available for all supported systems.
  • Mentor regional technicians on proper ticketing procedures and driving best practices for incident resolution.
  • Process and track RMAs and spare equipment, assisting with asset management to maintain inventory accuracy.

Required Skills:

  • Previous experience in a Network Operations Center (NOC) or technical support role.
  • Strong customer service mindset with excellent verbal and written communication skills.
  • Ability to effectively track, prioritize, and follow up on trouble tickets until resolution.
  • Strong attention to detail with a commitment to completing projects and documentation thoroughly and efficiently.
  • Proficiency in Windows, Microsoft Office Suite (Word, Excel, Outlook), Visio, and iBwave platforms.
  • Ability to travel as required (~15%).

Preferred Experience:

  • Familiarity with DAS equipment and wireless infrastructure.
  • Knowledge of ticketing systems and SLA requirements.

Education

  • A+, Security +, Network +, Server +, or equivalent accredited certifications/degree are a plus.
  • CTS Network Operations Center

Pay Rate of $20-$25 per hour commensurate with experience

This position is full time and includes Company Benefits (Medical, Dental, FSA, 401(k), LTD/ STD, Life Insurance. Paid Time Off and Paid Holidays).