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Entry Level Network Cyber Security Jobs in Ohio (NOW HIRING)

CNWR, Inc.

Help Desk Technician (Tier 1)

Toledo, OH · On-site

$20 - $23/hr

... in Network Configuration, Cyber Security, Virtualization, Automation, IT Support, and Consulting ... This is an entry-level role on CNWR's team, where you'll triage and resolve tickets, support users ...

CNWR

Help Desk Technician (Tier 1)

Toledo, OH · On-site

... in Network Configuration, Cyber Security, Virtualization, Automation, IT Support, and Consulting ... This is an entry-level role on CNWR's team, where you'll triage and resolve tickets, support users ...

RedHelm

Service Desk Analyst I (Columbus)

Columbus, OH · On-site

$19.75 - $27/hr

We deliver industry-leading offensive and defensive cybersecurity alongside full-stack IT services ... Basic understanding of TCP/IP networking and wired/wireless connectivity * Ability to support ...

New

RedHelm

Service Desk Analyst I (Columbus)

Columbus, OH · On-site

$19.75 - $27/hr

We deliver industry-leading offensive and defensive cybersecurity alongside full-stack IT services ... Basic understanding of TCP/IP networking and wired/wireless connectivity * Ability to support ...

New

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All JobsNetwork Cyber Security JobsEntry Level Network Cyber Security JobsEntry Level Network Cyber Security Jobs in Ohio

Entry Level Network Cyber Security information

What are the key skills and qualifications needed to thrive as an entry level network cyber security professional?

To thrive as an Entry Level Network Cyber Security professional, you need a solid understanding of networking fundamentals, operating systems, and security principles, typically supported by a degree in computer science or a related field. Familiarity with security tools such as firewalls, intrusion detection systems, and certifications like CompTIA Security+ or Cisco CCNA Security is highly beneficial. Attention to detail, analytical thinking, and effective communication are crucial soft skills for identifying threats and collaborating with teams. These skills and qualifications are vital for effectively protecting organizational networks, preventing breaches, and supporting overall cybersecurity resilience.

What is the difference between Entry Level Network Cyber Security vs Entry Level Network Security Analyst?

AspectEntry Level Network Cyber SecurityEntry Level Network Security Analyst
CertificationsCompTIA Security+, Cisco CCNA, Network+CompTIA Security+, Cisco CCNA, Network+
Work EnvironmentSecurity teams, IT departments, cybersecurity firmsIT departments, security operations centers, corporate networks
Job FocusProtecting networks from threats, incident response, vulnerability assessmentMonitoring network security, analyzing threats, implementing security measures

Entry Level Network Cyber Security roles focus on safeguarding networks from cyber threats and responding to incidents, while Entry Level Network Security Analysts primarily monitor and analyze network security to prevent breaches. Both roles require similar certifications and often work within the same environments, but their specific responsibilities differ slightly, with cybersecurity roles emphasizing threat prevention and response, and security analyst roles focusing on monitoring and analysis.

What is an entry level network cyber security job?

Entry level network cyber security jobs are positions designed for individuals who are new to the cyber security field, focusing on protecting computer networks from unauthorized access, threats, and attacks. These roles often include tasks like monitoring network traffic, responding to security incidents, maintaining firewalls, and assisting with vulnerability assessments. Common job titles include Security Analyst, Network Security Technician, and IT Security Specialist. Entry level positions typically require a foundational understanding of networking principles and security best practices, and may require certifications such as CompTIA Security+ or Cisco CCNA. These jobs offer valuable hands-on experience and are a stepping stone to more advanced roles in the cyber security industry.

What are some typical challenges faced by entry level network cyber security professionals, and how can they overcome them?

Entry-level network cyber security professionals often encounter challenges such as staying updated with rapidly evolving cyber threats, managing multiple security tools, and translating technical findings into actionable insights for non-technical teams. To overcome these, it's important to engage in continuous learning through certifications and industry news, develop strong communication skills, and seek mentorship from experienced team members. Collaborating closely with IT and other cyber security staff also helps in gaining hands-on experience and building confidence in daily responsibilities.
What are popular job titles related to Entry Level Network Cyber Security jobs in Ohio? For Entry Level Network Cyber Security jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Entry Level Network Cyber Security jobs in Ohio look for? The top searched job categories for Entry Level Network Cyber Security jobs in Ohio are:
What cities in Ohio are hiring for Entry Level Network Cyber Security jobs? Cities in Ohio with the most Entry Level Network Cyber Security job openings:
Entry Level Network Cyber Security jobs near you

Help Desk Technician (Tier 1)

CNWR, Inc.

Toledo, OH • On-site

$20 - $23/hr

Full-time

Re-posted 24 days ago

Job description

Have a Home Lab?
Love Helping People?
Summary
Do you get a little thrill when you turn a frustrated client into a happy one? Do you stay calm when the tickets are stacking up and three people need you at once? Are you the one friends and family call when their tech breaks?
Perfect! You might be a Help Desk Technician.
If you are looking to work for a fast-growing company with an enticing culture, CNWR may be the right place for you. We at CNWR are a tight-knit work community that specializes in Network Configuration, Cyber Security, Virtualization, Automation, IT Support, and Consulting.
We are currently looking for a Help Desk Technician to be the first point of contact for our partners and clients. This is an entry-level role on CNWR's team, where you'll triage and resolve tickets, support users, and keep communication flowing in a fast-paced, high-pressure environment. While you'll build real technical skills here, what matters most is a partner-first attitude and genuine empathy. This role is ideal for someone who wants to launch and grow an IT career on a team that has their back.
Responsibilities
  • Monitor the Service Desk for new tickets and triage them for the Help Desk team.
  • Resolve issues to partner satisfaction, and run the escalation process for tickets that can't be triaged.
  • Split multi-issue tickets into clear, approachable individual tickets.
  • Set up, deploy, and update configurations, utilities, and software for workstations.
  • Perform moves, adds, changes, and deletes in Active Directory and Microsoft365.
  • Monitor and respond quickly and effectively to client-facing and internal communications.
  • Perform, update, and document procedures in CNWR systems.
  • Stay current on CNWR tools, processes, and modern technology standards.

Qualifications
  • Proficiency in Microsoft Office Suite
  • 1-3 years of experience in IT services
  • Basic comprehension of computer networking
  • Experience with a ticketing platform

How We Measure Success:
  • As a technology company, we're very data driven. Help Desk Technicians will be measured on:
    • Primary (Direct Ownership)
      • % First Touch Ticket Resolution
      • % Tickets w/ KB Used
      • Total Tickets Closed (Past 14 Days)
    • Secondary (Team-Contributed)
      • Customer Satisfaction (Current Quarter) - Target ≥ 95
      • Average SLA Adherence (TTR%) - Target ≥ 85%
      • Documents Created/Utilized
      • Utilized Time
      • Ticket Re-Opens
      • Other intangible metrics reviewed during 1-on-1s

How You'll Fit In:
This role only works if you line up with how we operate. Our core values aren't a poster in the break room, they're how we actually run the desk.
  • Have a Firefighter Mentality
    Espousing a firefighter mentality is a key core value at CNWR. While nearly all companies have a rapid response team and SLAs for response, at CNWR we take responding to trouble seriously.
  • Do What's Right
    Doing what is right is not always the quickest or easiest path in business. But here at CNWR, we've embraced the ideology of doing the right thing to protect a company, even when it's a complicated and challenging path. We always have the customer's best interest in mind.
  • Be the Rising Tide
    Being the rising tide is one of CNWR's core values. We believe that when we work together to better ourselves and one another, everyone benefits. This extends beyond our company to how we treat our partners, vendors, and competition.
  • Be Human
    Being human is a simple concept. As humans, we crave social interaction and belonging - we're naturally social creatures. We believe that if you treat people well and remember they're human, things will be better.
  • Own the Problem. Drive the Solution - Together
    We take full ownership of problems, use documented processes and available resources first, and escalate appropriately so the best solution is delivered by the team.
  • Always Seek Improvement
    We believe in continuous improvement. We learn from our mistakes in a blameless fashion.

The Fine Print
The above description is intended to describe the general nature of the work being performed by the associated role. This description is not intended to be a list of all responsibilities and duties of the role.
By the nature of this position, certain onsite visits will be required when installing and managing workstations. However, this position is not a required full-time inhouse employee. Requirements of the workplace are designated in the company handbook and are subject to revision upon manager approval for unique cases.

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