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Entry Level Microsoft Chat Support Jobs (NOW HIRING)

Lewis Energy Group

Procurement Clerk

San Antonio, TX

$16.75 - $21/hr

Support Procurement Specialists by providing data analytics for new sourcing events. Generate ... . * Entry level Microsoft suite skills (Outlook, PowerPoint, Word). * Type 40 WPM. * Work within ...

University of Rochester

$21.78 - $30.53/hr

Provides phone, remote, and chat support for a large customer base whose business functions rely ... PC and Windows knowledge, particularly Microsoft Office suite preferred * Intermediate ...

Lewis Energy Group

Procurement Clerk

San Antonio, TX · On-site

$16.75 - $21/hr

Support Procurement Specialists by providing data analytics for new sourcing events. Generate ... . * Entry level Microsoft suite skills (Outlook, PowerPoint, Word). * Type 40 WPM. * Work within ...

Lewis Energy Group

Procurement Clerk

San Antonio, TX

$16.75 - $21/hr

Support Procurement Specialists by providing data analytics for new sourcing events. Generate ... . * Entry level Microsoft suite skills (Outlook, PowerPoint, Word). * Type 40 WPM. * Work within ...

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How much do entry level microsoft chat support jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for entry level microsoft chat support in the United States is $26.64, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $29.81 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Microsoft Chat Support jobs? The most popular types of Microsoft Chat Support jobs are:
Entry Level Microsoft Chat Support jobs near you
Support Specialist (Chat, Emails, Calls) Remote

Support Specialist (Chat, Emails, Calls) Remote

Inspira Financial

Oak Brook, IL

Full-time

PTO

Posted 3 days ago

New

Inspira Financial rating

7.2

Company rating: 7.2 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

The positionis responsible forpartnering closely via verbal or written communications with members who reach ourcontact center. The role provides valuable support, education, and direction on products like Flexible Spending Accounts (FSA), HealthcareSavings Accounts (HSA), Health Reimbursement Accounts (HRA) and commuter benefits.Thisrole requires the candidate to handle high call, email and chat volume daily. The role also assumes the primary responsibility of interacting with all the necessary internal Inspira departments to resolve member requests or answer any inquiries related to their account activity. Theindividual in this position develops, strengthens, and maintainsa positive relationship with our members and firm associates.
Duties & Responsibilities:
  • You will be responsible for helping members understand how their Inspira Financial accounts work. When someone calls with questions, you will provide friendly, knowledgeable, and helpful service, ensuring every caller feels supported. You will explain account benefits and policies so accountholders can confidently understand and make the most of their individual plans.
  • You will be responsible forensuring all work is compliant with all internal quality assurance standards and technical policies and programs
  • You will utilizedigital tools and assistanceto guide you through your interactions, which include knowledge management systems, digital workflows, andperformancedashboards.
  • You will be committed to providing the highest level of service to each caller, treating them with empathy, understanding, and respect.
  • Consult with member to support easy navigation of the available online tools and apps, for actions like checking accountbalance, distributions, and submitting claims.
  • Accountable for resolving issues without management intervention to remove barriers for the accountholder.
  • Respond and resolve incoming and outgoing accountholder emails, chats, and voice calls.
  • Showcasealignment with our company values in every interaction with accountholders and team members
  • Accountable to protect sensitive member information with discretion and adhere to all compliance rules and regulations
  • Responsible for all levels of member engagement, while prioritizing effectively meetingmember service goals / deadlines.
Work Hours: Monday-Friday with a variety of shifts available between 7:00 AM and 7:00 PM CT. Preferred shifts are assigned based on availability and on a first-come, first-served basis.
Training Start Date: Monday, September 7th, 2026 (subject to change due to business needs)
  • Attendance is mandatory during the training period of this position(training is paid, PTO accrues while in the training period; however, PTO cannot be taken during the training period of this position).
  • Training Hours: Monday-Friday, 7:00AM - 3:30PM CT.
  • Training is six weeks. There is a product exam at the end of training. A passing score of 85% is required to continue to hold this position.
If offered the position, equipment will be provided. Equipment that will be provided are: docking station (x1), headset (x1), keyboard (x1), laptop (x1), monitor (x2), and mouse (x1).
Internet speed requirements:
  • Upload Speed: >20 Mbps
  • Download Speed: >100 Mbps
  • Must be able to hardwire ethernet cable to internet modem/router.
This position requires a quiet, distraction-free work environment without any conflicting responsibilities during the scheduled shift.
Education & Experience:
  • 2+ years of experience in Customer Servicein a call center environment
  • No degree required
Preferred Education:Bachelor's Degreeor 1-3 years of direct H&Bexperience
Skills & Abilities:
  • Energeticclient service focused individual who is accountable and reliable
  • Able to learn and retaininformation while using a digital workflow to navigate the interaction and tools
  • Able to connect with accountholders on a human level and assistthem as needed with patience and empathy
  • Can work in a fast-paced environment, taking up to 50 calls per day
  • Possesses strong written, keyboarding,and verbal communication skills
  • Able to apply relationship building skills to internal and external clients
  • Has strong computer aptitude, keyboarding skills of 50+ WPM; proficient in Microsoft suite of products
  • Strong problem-solving skills and ability to multi-task, and ability to navigate several systems simultaneously to support servicing the accountholder.
  • Proactive approach to resolving issues.
  • Active Listening Skills
  • Is detail-oriented, organized, and dependable
  • Possess a cheerfulattitude and be able to perform well in a collaborative team environment

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