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Entry Level Medical Insurance Call Center Jobs in Virginia

MSGCU

PartTime Call Center

Yorktown, VA · On-site

$14.25 - $17.75/hr

Job Summary Entry level position for trainee inspector who will ultimately be able to undertake ... Required to have unrestricted use of a licensed and insured vehicle in good, safe operating ...

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Infographic showing various Entry Level Medical Insurance Call Center job openings in Virginia as of September 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, 5% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Benefits Call Center Representative

Chesapeake, VA • On-site

Conduent, Inc.
IT Services • 10K+ employees
Learn more about Conduent, Inc.external

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Conduent rating

6.1

Company rating: 6.1 out of 10

Based on 190 frontline employees who took The Breakroom Quiz

35th of 72 rated call and contact centers

Job description

Benefits Call Center Representative

Onsite-Chesapeake, VA

Pay: $16.00 per hour; which may be below your state's minimum wage. Please take this into consideration when applying.

Work Schedule: Must be flexible Monday- Friday 8:00am-8:00pm EST

Job Type: Full-Time In Office Position

About this Role 

You will be the initial point of contact for inquiries from potential and existing members. This role combines phone-based administrative support and customer service, assisting members by navigating multiple systems to provide accurate benefits information. Representatives must be able to listen, think, navigate multiple systems, document, and communicate simultaneously. Calls can involve complex retirement concepts that require attention to detail and the ability to explain information clearly. Participants are often calling during important life events such as retirement, death of a loved one, financial hardship, or benefit concerns, requiring empathy and professionalism.

You may periodically provide support through outbound calls as well. Accurately document enrollment requests, status changes, complaints, and grievances. Enter application and enrollment information into a web-based computer system for customers as needed. 

Benefits in this Role:

  • Paid Training and equipment provided.
  • Full-time schedule (40 hrs. a week) 
  • Career Growth Opportunities 
  • Benefits available to you DAY 1

To be successful in this role, you should meet the following: 

Requirements:

  • High School Diploma/GED
  • Must be 18 years of age.
  • Ability to successfully pass a criminal background check.
  • Previous customer service and/or call center experienced.
  • Proficiency with MS Office and keyboarding
  • Must pass a typing test with 20wpm  
  • Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers.
  • Ability to solve problems through analysis and ongoing feedback.
  • Achieving results through knowledge, empathy, and commitment.
  • Ability to work with people of diverse backgrounds.
  • Experience working with healthcare and employer benefits is highly preferred.

 

Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time.

 

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.  The estimated salary range for this role is $29,640-$37,050

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

What Conduent employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Conduent

Sourced by ZipRecruiter

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Florham Park, NJ, US

Year founded

2017

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