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Entry Level Managed Service Provider Jobs in Arizona

$40K - $52K/yr

Fisher Agencies is seeking driven individuals for our Entry-Level Management Opportunity, tailored ... As a remote role, this position provides a unique chance to learn and develop essential managerial ...

$40K - $52K/yr

Fisher Agencies is seeking driven individuals for our Entry-Level Management Opportunity, tailored ... As a remote role, this position provides a unique chance to learn and develop essential managerial ...

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Entry Level Managed Service Provider information

What types of technical issues do entry level managed service providers typically handle, and how is support structured within the team?

Entry-level MSP professionals commonly address basic technical issues such as password resets, software installations, printer connectivity, and first-level troubleshooting for network or hardware problems. Support is usually structured in tiers, with entry-level staff handling initial requests and escalating more complex issues to higher-level technicians. Team members often collaborate through ticketing systems and regular check-ins, allowing for knowledge sharing and smooth workflow. This structure helps new employees learn from more experienced colleagues while gradually increasing their technical responsibilities.

What are the key skills and qualifications needed to thrive as an entry level managed service provider, and why are they important?

To thrive as an Entry Level Managed Service Provider, you need a foundational understanding of IT concepts, networking, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+ or Network+. Familiarity with ticketing systems, remote monitoring and management (RMM) tools, and basic cybersecurity protocols is typically required. Strong communication, problem-solving abilities, and a customer service mindset are crucial soft skills in this role. These skills and qualities are essential for efficiently resolving technical issues, supporting clients, and ensuring smooth IT operations for businesses.

What is an entry level managed service provider?

An Entry Level Managed Service Provider (MSP) is a professional or company that offers basic IT support and services to other businesses, typically focusing on tasks such as troubleshooting, system monitoring, software installation, and user support. Entry level MSP roles are ideal for those new to the IT field, as they provide hands-on experience with a range of technologies and client needs. These providers help organizations manage their IT infrastructure efficiently, allowing them to focus on core business operations. Over time, entry level MSPs may advance to more specialized or senior positions within the industry.

What is the difference between Entry Level Managed Service Provider vs Network Technician?

AspectEntry Level Managed Service ProviderNetwork Technician
CertificationsCompTIA A+, Network+CompTIA A+, Cisco CCNA (preferred)
Work EnvironmentManaged service providers, client sites, remote supportData centers, client networks, on-site troubleshooting
Industry UsageIT service companies, MSPsTelecommunications, IT support firms
Job FocusMonitoring, basic troubleshooting, client supportNetwork setup, troubleshooting, maintenance

While both roles involve IT support and network knowledge, an Entry Level Managed Service Provider typically works within MSPs providing remote and on-site support for multiple clients, focusing on monitoring and basic troubleshooting. A Network Technician often specializes in network infrastructure, performing hands-on repairs and configurations. The MSP role emphasizes customer service and remote management, whereas the Network Technician role is more technical and on-site focused.

Infographic showing various Entry Level Managed Service Provider job openings in Arizona as of July 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 100% In-person job distribution.

Support Service Provider (Part-Time) (Deaf and Social Services, Phoenix)

Catholic Community Services of Southern Arizona Inc

Phoenix, AZ โ€ข On-site

$20.29 - $24.35/hr

Part-time

Re-posted 14 hours ago


Job description

Catholic Community Services of Southern Arizona, Inc. (CCS) is thriving! For over 90 years, CCS has focused its mission to strengthen families, support communities, provide compassionate services, and deliver excellence. Providing Help. Creating Hope. Serving All.
We credit our continued success to our valuable employees! If you want to make a difference, help people, and serve your community, we want YOU to join our team! For more information visit our website at:
OVERVIEW
Delivers critical supports to individuals who are Deaf, Deaf-Blind, or Hard-of-Hearing promoting their access to and independence within the community. Responsibilities include relaying visual and environmental information, offering travel assistance, and ensuring safe community access through human guide support and transportation. The position also involves case management for low-income individuals and families, including client intake, assessment, advocacy, referrals, and maintaining accurate documentation. Ensures all services align with program goals and contractual requirements. Position may from time to time be stressful and require a high demand of performance. May perform other duties as assigned.
ESSENTIAL FUNCTIONS
  • Support individuals who are Deaf, DeafBlind, or Hard-of-Hearing to promote community access and independence
  • Relay visual and environmental information that may otherwise be inaccessible
  • Provide travel assistance, needs assessments, advocacy, and referrals while managing case documentation
  • Ensure program services comply with established goals and contractual requirements
  • May drive agency, agency-rented, and/or personal vehicle on company business

MINIMUM REQUIREMENTS
Suitable work experience may be considered as transferable skills in order to meet minimum requirements of the position and will be considered by the Executive Director of Human Resources.
  • Associate Degree or post-secondary education; or High School Diploma or GED with 1 year iof directly-related experience
  • American Sign Language (ASL) fluency and successful completion of Sign Language Proficiency Interview (SLPI:ASL)
  • Basic computer and typing skills
  • Proven strong communication skills - oral and written communications are clear and concise using appropriate style, grammar, and tone

REGULATORY
  • Must be at least 18 years of age
  • Valid driver license, proof of insurance, and 39-month motor vehicle report
  • Ability to obtain and maintain Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report (employer paid)
  • Pass pre-employment drug screen (incudes marijuana, regardless of recreational use laws) (employer paid)

DESIRED QUALIFICATIONS
  • Bachelor Degree in social service or related field
  • Prior experience in providing services and support to individuals that are Deaf, Deaf-Blind, or Hard-of-Hearing
  • Familiar with the use of assistive technology (AT), assistive listening and/or other technologies to support individuals who are Deaf, Deaf-Blind, Hard-of-Hearing, Blind, or Low Vision
  • Knowledge of uncontracted or contracted Braille
  • Ability to use the communication systems preferred by individuals who are Deaf-Blind (e.g., ASL, Signed English, Spoken English, Protactile ASL, Tactile, writing, large print, and/or Braille)

PHYSICAL QUALIFICATIONS
  • Ability to lift 35 pounds up to 15% of the time

The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all work requirements that may be inherent in the job.
We are an Affirmative Action Equal Opportunity Employer for all individuals. All qualified applicants are encouraged to apply.